Error Loading dll32

[unconditionalhigh]

I am also having a problem with my computer. I've read the other Threads with this same problem and none have helped me.

 

i started my computer up the other day and this was the message i got

Error loading dll32

the specified module could not be found

 

ever since then i can't connect to the interent. (I'm posting from another computer)

 

I know my computer had some viruses, i ran a scan and found and deleated the viruses.

 

My main problem is just the fact that i have "limited or no commectivity" to the internet

[RandyL]

Can you tell us what viruses you had and what program you used to get rid of them please?

 

It sounds like you have already tried some other steps to resolve this. What have you tried so far?

 

In case we need it can you also tell us the make, model and number of your PC and what XP disks you might have?

[unconditionalhigh]

I had the trojan Metajuan!sd6 as well as Vundo!sd6

I used spyware doctor to attempt to get rid of them, and it said it did.

 

all i've done is get rid of the virus and search the internet for possible solutions.

 

i have none of the XP disks, but my computer is a Sony Vaio VGN-FE660G.

[RandyL]

Please be patient as we work on a solution.

 

Thanks for the information. It might come in handy.

[BeeCeeBee]

My main problem is just the fact that i have "limited or no connectivity" to the internet

 

Is that language coming up in a warning next to the small network icon in the task bar? If so it normally refers to the the router rather than the internet although the effect remains the same.

[unconditionalhigh]

i am aware that "limited or no conectivity" has something to do with the router. It was the first thing i tried. I reset everything and the message still occured.

[RandyL]

The Error Loading dll32 is one of the things that concerns us as it is a core Windows file.

 

It's possible that it's related to the infection and needs to be repaired or replaced.

 

There is also the possibility that you are still infected and just don't know it or that other repairs need to be made first.

 

To attempt to get your connection issues fixed may be futile until other things are considered first.

 

One of our moderators is looking into this now and others will be too I'm sure.

 

I assure you that it is being looked at.

 

If you have anything to add by all means do so. Anything can help so let us know.

[King of Poop]

funny enough I am having this problem right now on a work computer...I hope you guys find out whats up

[Match]

Hi unconditionalhigh

 

sounds like your a bit low :)

 

The Sony Vaio has a recovery Partition that you can access by pressing f10 during the boot screens

 

More info HERE what you should be looking for is a non-destructive recovery option.

[Tootech]

What security software do you use on your PC ?

 

Also, what order did the problems occur ?

 

Have the dll error and 'limited connectivity' appeared after you have used Spyware Doctor?

 

Have you cleaned you system using any antivirus programs?

 

I've a feeling that a full malware scan/clean is in order, but will wait for you info first.

[unconditionalhigh]

my computer also has McAfee

 

the problems happened at the same time. the error and the limited or no connectivity. Afterwards i ran the virus scan.

 

i have cleaned my system with McAfee as well.

[Tootech]

The best thing to do is to fully uninstall McAfee, restart your PC and then download the McAfee removal tool. It will remove the leftover services etc.

 

You'll have to use a flash drive, or burn it to a CD to transfer it to the poorly machine.

 

The tool is available at this link - note this is a direct download link.

 

http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

 

Hopefully that will restore your internet connectivity.

 

The next thing to do is a full malware scan, and then see what problems, if any are left. Its a fair bit of work, and considering the infections you have picked up it is important to do it at this stage.

 

 

It is in your best interest to note the following:

1. Please disable your resident security applications (such as AVG, Spybot, WinPatrol, Spyware Doctor etc.) before performing the below procedure so that they do not interfere with the process.
   
2. Perform all the steps in the order listed to avoid any conflicts.
   
3. If unsure, please stop and voice your doubts.
   
4. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference.
   

If you stick to the above guidelines, all should go smoothly.

 

================================================

STEP 1

1. Download ATF-Cleaner by Atribune.
   
2. Save the file to your Desktop.
   
3. Double-click on the file to run the program.
   
4. On the Main tab, check the Select All button.
   
5. Next, click on the Firefox tab (if applicable) and check the Select All button.
   
   Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt.
   
    
   
6. Now, click on the Opera tab (if applicable) and check the Select All button.
   
   Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt.
   
    
   
7. Press the Empty Selected button and click OK to acknowledge the corresponding prompt.
   
8. Click on the Exit button to quit the program.
   

================================================

STEP 2

1. Please click here to download Malwarebytes' Anti-Malware.
   
2. Save the file to your Desktop.
   
3. Double-click mbam-setup.exe and follow the prompts to install the program.
   
4. At the end, make sure a check mark is placed next to:
    
   
   
   1. 
      
   2. Update Malwarebytes' Anti-Malware
      
   3. Launch Malwarebytes' Anti-Malware
      

 

[*] Click Finish.

[*] The program will download and update itself if it finds the necessity to do so. Please allow this.

[*] Once the program has loaded, select Perform full scan, then click Scan.

Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process.

 

[*] When the scan is complete, click OK, and then Show Results to view the results.

[*] Make sure that every entry is selected, and click Remove Selected.

[*] Restart your computer.

================================================

STEP 3

1. Please click here to download SUPERAntiSpyware (Free Version).
   
2. Save the file to your Desktop.
   
3. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program.
   
4. Open SUPERAntiSpyware.
   
5. Under Configuration and Preferences, click the Preferences button.
   
6. Click the Scanning Control tab.
   
7. Under Scanner Options make sure the following fields checked:
    
   
   

    

   [*] Click the Close button to leave the control center screen.

   [*] On the main screen, under Scan for Harmful Software click Scan your computer.

   [*] On the left, make sure you check mark C:\Fixed Drive.

   [*] On the right, under Complete Scan, choose Perform Complete Scan.

   [*] Click Next to start the scan. Please be patient while it scans your computer.

   [*] After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.

   [*] Make sure every entry has a check mark next to it and click Next.

   [*] A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu.

   [*] Restart your computer.

   ================================================

   STEP 4
   1. Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan.
      
      Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu.
      
       
      
   2. Check mark the YES, I accept the Terms of Use box.
      
   3. Click the Start button.
      
   4. Click the Install button on the following screen.
      
   5. Click Start. This will will initialize and update the scanner engine.
      
   6. Check mark the box beside Remove found threats.
      
   7. Click the Scan button. This will start the scan. Please be patient while it is in progress.
      
   8. Restart your computer.
      

   ================================================

   STEP 5
   1. Click on Start > Programs > Accessories > System Tools and select System Restore.
      
   2. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore.
      
   3. Next, click on Start > Run, type Cleanmgr and click on OK.
      
   4. Click on the More Options tab.
      
   5. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one.
      

   This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files.

   Note: Please don't use it on a regular basis as this will clear all previous restore points. The feature might be very useful to revert your computer to working condition if something goes wrong.

Close browsers before scanning
Scan for tracking cookies
Terminate memory threats before quarantining

[unconditionalhigh]

So i just removed McAfee and my computer still has limited or no connectivity. Should i attempt to continute with the rest of the steps?

[RandyL]

Yes indeed you should run all the scans. Let us know when you have.

[BeeCeeBee]

You may need to read this on how to proceed:

http://extremetechsupport.com/forum/malware-removal-av-firewalls-etc/5629-malware-disinfection-limited-no-internet-access.html#post40332

[unconditionalhigh]

So i did everything but i am unable to do the internet scan.

The scans got rid of my "error loading dll32" message, but unfortunatly i still don't have internet both wireless and when the cord is plugged in.

[maynardvdm]

Hi

• Go to Control Panel and open Network Connections
  
• Right-Click on Local Area Connection and select Properties
  
• Click on Internet Protocol(TCP/IP) and click on Properties
  
• Make sure Obtain an IP address automatically is selected
  

[unconditionalhigh]

I did this, everything was already set that way...still no internet

 

 

also, thank you everyone for helping me!

[Tootech]

Glad one of the problems is sorted out now.

 

Do you still have Spyware Doctor installed?

 

If so, can you uninstall it for now, and reboot.

 

Can you then do an 'ipconfig' and post the info here.

 

To do that click Start, then Run, then type

 

cmd /c ipconfig /all >Desktop\Ipconfig.txt

 

Press Enter

 

There should be a file appears on your desktop called Ipconfig.txt, post its contents here.

 

That will show us if your system picks up a network address on either adapter.

[unconditionalhigh]

Here it is:

 

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Jason

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Wireless Network Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-13-02-40-BE-C7

 

Ethernet adapter Local Area Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-A9-08-0B-1B

[Tootech]

Hmm, the info you have posted shows that neither adapter is actually connected to your router.

 

Do you have any other computers that can connect to the router?

 

In post 6 you said

I reset everything and the message still occured

 

Can you explain that a little more - ie did you reset the router using the little button on the back.

 

Also, what make is your router?

[unconditionalhigh]

i unplugged the router and the modem for 30 second.

 

and the router is a linksys.

[maynardvdm]

Hi

 

Connect the ethernet cable to the router and do the ipconfig that Tootech gave you again.

[unconditionalhigh]

so the last one i posted was with the ethernet cable attached to the router, but i did one with it attached to my computer

 

Windows IP Configuration

 

Host Name . . . . . . . . . . . . : Jason

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Hybrid

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

 

Ethernet adapter Wireless Network Connection:

 

Media State . . . . . . . . . . . : Media disconnected

Description . . . . . . . . . . . : Intel® PRO/Wireless 3945ABG Network Connection

Physical Address. . . . . . . . . : 00-13-02-40-BE-C7

 

Ethernet adapter Local Area Connection:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Intel® PRO/100 VE Network Connection

Physical Address. . . . . . . . . : 00-13-A9-08-0B-1B

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 169.254.119.221

Subnet Mask . . . . . . . . . . . : 255.255.0.0

Default Gateway . . . . . . . . . :

 

Ethernet adapter Local Area Connection 2:

 

Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Microsoft TV/Video Connection

Physical Address. . . . . . . . . : 00-00-00-00-00-00

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

Autoconfiguration IP Address. . . : 0.1.0.5

Subnet Mask . . . . . . . . . . . : 255.255.255.255

Default Gateway . . . . . . . . . :

[negatives]

hey hey =]

 

I dunno if I'm allowed to post here or not, haha xD;;

 

But uh check the other threads for help, because there's a lot of the same problem. For the internet, check this post. In addition, make sure the proxy server box in the LAN settings are unchecked ^^;