Error Loading dll32 and can't connect

[negatives]

uh I have the same problem~

 

I'm unable to connect to the internet, and the same pop-up reporting a dll32 error pops up whenever I start my computer.

 

I tried the run sfc /scannow thing, but my problem remains :( I have A windows disk, but it isn't the one that I used to install the computer I have now (it's home edition whereas I'm on xp pro)...I dunno if that's the problem.

 

Ah, thanks.

Edited March 26, 2009 by negatives

[maynardvdm]

Hi

 

First do these scans to make sure it is not malware:

 

Your computer appears to be infected with Malware. Malware is software designed to infiltrate or damage a computer system without the owner's informed consent. It is a combination of the words malicious and software. The expression is a general term used by computer professionals to mean a variety of forms of hostile, intrusive, or annoying software or program code.

 

It is in your best interest to note the following:

1. Please disable your resident security applications (such as AVG, Spybot, WinPatrol, etc.) before performing the below procedure so that they do not interfere with the process.
   
2. Perform all the steps in the order listed to avoid any conflicts.
   
3. If unsure, please stop and voice your doubts.
   
4. You might be required to go offline during the disinfection process. Therefore, it is recommended to print off the instructions below for ease of reference.
   

If you stick to the above guidelines, all should go smoothly.

 

================================================

STEP 1

1. Download ATF-Cleaner by Atribune.
   
2. Save the file to your Desktop.
   
3. Double-click on the file to run the program.
   
4. On the Main tab, check the Select All button.
   
5. Next, click on the Firefox tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Firefox, then click No at the corresponding prompt.
   
6. Now, click on the Opera tab (if applicable) and check the Select All button.
    
   Note: If you would like to preserve your saved passwords in Opera, then click No at the corresponding prompt.
   
7. Press the Empty Selected button and click OK to acknowledge the corresponding prompt.
   
8. Click on the Exit button to quit the program.
   

================================================

STEP 2

1. Please click here to download Malwarebytes' Anti-Malware.
   
2. Save the file to your Desktop.
   
3. Double-click mbam-setup.exe and follow the prompts to install the program.
   
4. At the end, make sure a check mark is placed next to:
   1. 
      
   2. Update Malwarebytes' Anti-Malware
      
   3. Launch Malwarebytes' Anti-Malware
      

[*]Click Finish.

[*]The program will download and update itself if it finds the necessity to do so. Please allow this.

[*]Once the program has loaded, select Perform full scan, then click Scan.

 

Note: Depending on your computer specifications, the scan may take some time to complete. Please wait patiently and do not interrupt the process.

[*]When the scan is complete, click OK, and then Show Results to view the results.

[*]Make sure that every entry is selected, and click Remove Selected.

[*]Restart your computer.

================================================

STEP 3

1. Please click here to download SUPERAntiSpyware (Free Version).
   
2. Save the file to your Desktop.
   
3. Double-click SUPERAntiSpyware.exe and follow the prompts to install the program.
   
4. Open SUPERAntiSpyware.
   
5. Under Configuration and Preferences, click the Preferences button.
   
6. Click the Scanning Control tab.
   
7. Under Scanner Options make sure the following fields checked:

   [*]Click the Close button to leave the control center screen.

   [*]On the main screen, under Scan for Harmful Software click Scan your computer.

   [*]On the left, make sure you check mark C:\Fixed Drive.

   [*]On the right, under Complete Scan, choose Perform Complete Scan.

   [*]Click Next to start the scan. Please be patient while it scans your computer.

   [*]After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click OK.

   [*]Make sure every entry has a check mark next to it and click Next.

   [*]A notification will appear that Quarantine and Removal is Complete. Click OK and then Finish to return to the main menu.

   [*]Restart your computer.

   ================================================

   STEP 4
   1. Please visit the ESET Online Scanner, using Internet Explorer to initiate the scan.
       
      Note: If you are running Windows Vista, then you will need Administrative privileges to complete the latter part of the procedure. To do so, right-click on the Internet Explorer icon in the Start Menu and select the Run As Administrator option in the shell context menu.
      
   2. Check mark the YES, I accept the Terms of Use box.
      
   3. Click the Start button.
      
   4. Click the Install button on the following screen.
      
   5. Click Start. This will will initialize and update the scanner engine.
      
   6. Check mark the box beside Remove found threats.
      
   7. Click the Scan button. This will start the scan. Please be patient while it is in progress.
      
   8. Restart your computer.
      

   ================================================

   STEP 5
   1. Click on Start > Programs > Accessories > System Tools and select System Restore.
      
   2. Choose the radio button marked Create a Restore Point on the first screen and click Next. Give the restore point a name then click Create. The new point will be stamped with the current date and time. Keep a note of this so you can find it easily should you need to use System Restore.
      
   3. Next, click on Start > Run, type Cleanmgr and click on OK.
      
   4. Click on the More Options tab.
      
   5. Click the Clean Up button in the System Restore section to remove all previous restore points except the most recent one.
      

   This will remove any infected files that have been backed up by Windows. The files in "System Restore" are protected to prevent any programs changing those files. This is the only foolproof way to ensure the deletion of those files.

    

   Note: Please don't use it on a regular basis as this will clear all previous restore points. The feature might be very useful to revert your computer to working condition if something goes wrong.

    

   Re-enable all your security applications and please return here and tell us how the computer seems to be operating.

Close browsers before scanning
Scan for tracking cookies
Terminate memory threats before quarantining

[BeeCeeBee]

I have A windows disk, but it isn't the one that I used to install the computer I have now (it's home edition whereas I'm on xp pro)...I dunno if that's the problem.

 

Hopefully the disinfection process will cure the problem. I am, however, in the dark over the disk issue. What concerns me is your raising the possibility that the 2 different XP versions may be the problem.

 

If the computer came with XP home and you installed XP pro from some source other than a legitimate windows disk, you may have caused yourself all sorts of problems. I am not suggesting that this is the case but you have raised the issue so it may need to be addressed.

[mike]

Negatives,

 

Please try the suggestions on this link. Your problem is exactly the same as this users and we have been able to resolve the problem on this thread.

 

http://extremetechsupport.com/forum/windows-2000-and-xp/6236-cant-connect-internet.html

[negatives]

Thanks for your responses =]!

 

I tried all the methods (including the ones mentioned in the other two threads), but they don't seem to work. However, I am able to access the internet via firefox. I want to get rid of the problem though =[ are there any other methods?

[RandyL]

Ok you can connect to the internet as FireFox works fine.

 

So you are still getting the error.

 

1. What version of XP was on this computer when you got it?

2. What version of XP is on it now?

3. Did you at any time use both disks on this computer?

4. If the answer to 3 is yes explain exactly what you did.

5. Do you have all the Windows updates?

 

 

In the mean time try resetting IE7 to see if you can get it to work.

 

 

How to Reset or Restore Advanced Settings in Internet Explorer 7

How to Reset or Restore Adanced Settings in Internet Explorer 7.

 

You need to access Internet Options. Here's how :

 

In your Internet Explorer Browser Click Tools and then click on Internet Options, like this:

http://i307.photobucket.com/albums/nn297/Mjfreepchelp/ietools.png

 

Then click on the Advanced Tab, like this:

 

http://i307.photobucket.com/albums/nn297/Mjfreepchelp/internetoptions2.png

 

Then you can choose either Restore Advanced Settings or Reset depending on your situation.

 

Warning: Reset will delete all temporary files, disable all browser add-ons and reset all changed settings

[negatives]

I found the source of the problem~

 

In the LAN settings, I accidentally used the proxy server o.O; I unchecked that box and everything works now~

 

Thank you for all your help =]

[Guest Wolfeymole]

Thank you for letting us know mate.