how to clear a stuck print job

[Guest future2Bunknown]

how to clear a stuck print job?

I often have jobs that just don't want to go away. Stop and restart

spooling service is not acceptable. Thanks!

[Guest Simon]

RE: how to clear a stuck print job

 

Don't just stop and restar the printer spooler, stop it, delete the job and

then restart. If this doesn't work, stop the print spooler, delete the

shared printer, restart the spooler and then re-add the printer.

 

Alternatively, if you can, try bouncing the server.

 

"future2Bunknown" wrote:

> how to clear a stuck print job?

> I often have jobs that just don't want to go away. Stop and restart

> spooling service is not acceptable. Thanks!

>

[Guest Bazooka-Joe]

Re: how to clear a stuck print job

 

On Dec 4, 7:52 am, Simon <Si...@discussions.microsoft.com> wrote:

> Don't just stop and restar the printer spooler, stop it, delete the job and

> then restart. If this doesn't work, stop the print spooler, delete the

> shared printer, restart the spooler and then re-add the printer.

>

> Alternatively, if you can, try bouncing the server.

>

>

>

> "future2Bunknown" wrote:

> > how to clear a stuck print job?

> > I often have jobs that just don't want to go away. Stop and restart

> > spooling service is not acceptable. Thanks!- Hide quoted text -

>

> - Show quoted text -

 

 

The OP stated that restarting the spooler service isn't really an

option. That being the case, restarting the server probably isn't

either. If you can't delete a print job, see if this helps.

 

At the server, open up the Printers & Faxes control panel. Go to the

"File" menu and select "Server Properties". Go to the "Advanced" tab

and take note of the spool folder listed there. Browse to that folder

and leave that window up. You may have quite a few files in there.

Now open the queue for the print job you can't delete. Take note of

the size and time submitted. Now browse the spool folder for a .spl

file with a similar size. Get properties on the file that is closest

in size to what is displayed in the queue. Is the date and time

created a match? If so, delete the .spl file AND the .shd file of the

same name.

 

See what that does. Honestly, usually I just restart the spooler. I

have hundreds of print queues on my print servers, and it generally

only takes a few seconds.

 

:Bazooka-Joe