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Posted (edited)

i have just changed my harddrive and done a reinstall i now have 2 problems

1st is i have no sound

2nd is windows xp wont reconise its a true copy i have the disk and serial code it wont reconise i have now used the code from an old computer i scrapped and it runs but gives me 30 days to registar hoew can i get sound i tried to download driver detective and it wont it says there is a fault re download i tried and get same mwssage

my mother board is asrock 775i65g well thats whats printed on it i put a 300 mb sata harddrive what have i done wrond please help

i know nothing about computers i usualy get a 15 yr old kid from nearby to help

Edited by crewcab
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Posted

Hi

 

Welcome to Extreme Tech Support - Free PC Help

 

For the drivers, you can download them here ASRock Motherboard - Product - 775i65G - Download

 

Ok when you replace the Hard drive and re-install windows, you need to activate it again via phone or internet, but you have to use the origanal disk and the key for that disk.

 

 

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Posted

What is the make, model and number of the PC?

 

Is this a recovery set of disks or did you obtain a set of disks elswhere?

 

When you say Windows won't recognise it as a true copy can you explain at what point or why it won't.

 

This could be an OEM issue where your disks may or may not be tied to the original hard drive depending on the manufacturer. So we need to know the answer to my first questions.

 

Now if this is a full retail copy of XP that was licensed to another machine then you need to contact Microsoft to explain the fact that you no longer have it installed on another PC.

 

So if you could tell us exactly what disks you have used we can proceed with certainty.

 

The sound issue is secondary as the Windows issue has to be fixed first.

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Posted

Hi Crewcab

 

the first thing you need to sort out is activating and Authenticating you copy of windows, or driver issues will be insignificant

 

there is useful information HERE how to do it. ;)

 

I suggest that you use the phone method to explain exactly what you have done, so that they can tell you the best way to get you windows activated ;)

 

Hassle I know but its all down to people selling unlicensed copies, so blame them not Microsoft.

 

 

 

 

Posted

You can use any disk as long as its the same version of the OS you have the key for -

As the others have said, you need to call MS and they will change your key over to one that will work (this is all based on the fact that the disk is legit and you do not have the same key used on another PC)

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