msn favs... help!!

[talismanp]

Mozilla firefox browser..!!!hi .. when i save a page to msn favs,.. it has dissapeared next time i log in.. I was thingking of uninstaling it,.. but when I went into add/remove couldnt find the msn icon.. so what do i look for if i have to uninstal.

[DirtyPolo]

What exactly do you mean you wanted to uninstall?

 

You said you use Firefox, this is the only program involved or did I misread?

 

Can you take us through a step by step list of what you do and what goes wrong, to make it clearer for us to understand whats wrong and how to resolve it.

 

thanks.

[Match]

Hi Talisman

 

Was this an add-on (Plug in) to fire fox?

 

if so Tools/Add-ons and you should find it there highlight and uninstall.

 

If not then this wont work

[talismanp]

What exactly do you mean you wanted to uninstall?

 

You said you use Firefox, this is the only program involved or did I misread?

 

Can you take us through a step by step list of what you do and what goes wrong, to make it clearer for us to understand whats wrong and how to resolve it.

 

thanks.

OK.. This problem has nothing to do with 'Firefox.. the problem accured durin my days with I.E.6 too, and i still have the problem.. ok from the beginning..!!!

 

I log into my msn account,.. I then open an email,.. the email has a link which I open, and the page opens,.. I then go to msn favs, at the top, ( big star ) and click on

.. Add to Favs,... I then close my email,.. and click on the Favs again to make sure it has saved.. yes it has,.. I then close my msn account... and go back in again,.. and it has dissapeared!!!!

I have saved into favs for years.. but this problem started about 2 months

ago.. by the way.. I go into msn as a guest sign in, with my own account .. but then I always have, so that shouldnt matter... Can you help??

 

Regarding the uninstal.. someone sugested uninstaling msn Explorer, and then re-instaling it.. but when i went into control panel and then add/remove.. I couldnt find an icon for msn.?

Edited April 5, 2009 by talismanp

[talismanp]

Hi Talisman

 

Was this an add-on (Plug in) to fire fox?

 

if so Tools/Add-ons and you should find it there highlight and uninstall.

 

If not then this wont work

hi Match.. thanks for helping.. in answer to your Q.. not sure what you mean.. i just downloaded firefox one week ogo.. still getting used to it.. but as you may see.. I have posted a quote..explaining my problem a little better.. Tallisman

[DirtyPolo]

Do you this star?

[ATTACH]221.vB5-legacyid=466[/ATTACH]

 

And are you referring to Microsoft Internet Explorer?

 

I'm afraid I still don't fully understand.

 

I am confused, as you say about MSN Explorer, which is a seperate paid for browser all together, like IE and FF.

Edited April 5, 2009 by DirtyPolo

[Match]

OK just to clarify we understand what you are doing

 

You are opening your emails from a MSN online account, clicking on a link in your email to

 

open windows Internet Explorer and then the linked web page

 

then you are saving the web page in Favourites

 

and when you open Internet Explorer again the save web page has gone

 

are you doing it as described HERE by clicking the STAR with The Green + to add to Favourites?

[RandyL]

Hi;

MSN Explorer browswer is quite old and rarely was it used.

Your post itarts with FireFox browser.

You also said it started with Internet Explorer 6.

Internet Explorer 7 has been around for years.

Internet Explorer 8 is now availabe for Windows XP and Vista.

 

Can you help us out and let us know which browser you are using?

 

It sounds to me like you may also be talking about MSN/Hotmail which is web based.

 

Sorry about all the questions but the team and the members really need to understand what the issues are and what you have.

 

Unfortunately this may take some time but we will try our best anyway.

[talismanp]

Hi;

MSN Explorer browswer is quite old and rarely was it used.

Your post itarts with FireFox browser.

You also said it started with Internet Explorer 6.

Internet Explorer 7 has been around for years.

Internet Explorer 8 is now availabe for Windows XP and Vista.

 

Can you help us out and let us know which browser you are using?

 

It sounds to me like you may also be talking about MSN/Hotmail which is web based.

 

Sorry about all the questions but the team and the members really need to understand what the issues are and what you have.

 

Unfortunately this may take some time but we will try our best anyway.

Sorry for all the confusion,.. OK. The reason I mentioned I.E.6 (Didnt like 7?) and Firefox which I have just aquired is that I thought it would be useful for you to tell me what to do.. BUT.. it is NOT the problem.. The problem is with MSN and not IE. I have a hotmail account.. and use it as my email.. so I use msn as a fav holder as well.. it is ONLY the MSN favs that dont work...

[Plastic Nev]

Ah, as a user of MSN Explorer at one time, a long time ago mind, I am beginning to understand. Internet Explorer took over in my case, as the main browser and I abandoned MSN Explorer in favour of it. I later took on Firefox, and that is now my main browser of choice.

 

However, because you are seeing a fault with MSN Explorer, you tried to uninstall it in order to try reinstalling as a possible fix. am I right so far?

 

If so, unfortunately MSN Explorer is an integral part of Windows and cannot be removed, so you won't find it in the add/remove programs box.

 

As far as I know, though others like Randy may know better, MSN Explorer has no support from Microsoft now, and the only thing I can suggest is to use other methods to save the pages you want.

 

The only other thing being a last resort though, would be to use (if you have them) the system recovery disks, but that would wipe everything you have, right back to original factory settings. Also with no real guarantee it would fix your problem.

Nev.

[talismanp]

Thanx to you all

 

Like to say thank you to 'Dirty Polo' 'Match' 'Randy L' 'Nev' and anyone else who tried helping me, once again I appologise if my computer skills did not allow me to explain myself propperly lol.. I share my pc with two sons and a partner,.. and use msn for privacy, as I hate folk messing with my files etc etc.. and with MSN I have my own password..but.. My conclusion is... I will give up the msn.. and stick with F F.

[RandyL]

As Plastic Nev pointed out MSN Explorer is not supported any longer. For browser security reasons you're better off not using it.

 

If I remember right it can be unchecked in the Windows Components off add/remove but not uninstalled there.

 

Although it can be uninstalled I won't recomend that. If you have then as pointed out a reinstall of Windows might be needed to get back in a functioning manner.

 

I would also suggest going back to IE7 for a more secure browser then IE6.

 

As per your files and settings you should set up a new User Account for yourself and put a password on it.

[talismanp]

As Plastic Nev pointed out MSN Explorer is not supported any longer. For browser security reasons you're better off not using it.

 

If I remember right it can be unchecked in the Windows Components off add/remove but not uninstalled there.

 

Although it can be uninstalled I won't recomend that. If you have then as pointed out a reinstall of Windows might be needed to get back in a functioning manner.

 

I would also suggest going back to IE7 for a more secure browser then IE6.

 

As per your files and settings you should set up a new User Account for yourself and put a password on it.

Thanks for that R L .. I will take that advice.

[RandyL]

You're welcome. Please let us know if you have any more problems or need assistance or exact instructions and we'll help you out with it.