Guest waggles02673 Posted December 6, 2007 Posted December 6, 2007 Need help please. I am working for an office that has Small Business Server 2003 with the workstations printing to a HP laserjet 1100 setup on the server. What is happening is that one of the workstations can print from the desktop (word, excel etc) but when they try to print through Meditech you see the print job show up on the server but then the server deletes the job out of the print queue before it is actually printed. The other workstation in the office has no problems printing from the desktop or meditech to the networked printer. I have removed and reistalled the print drivers on the server, workstaiton and have used a different user ID on the workstation but same issue is happening from this one machine. Thanks Jon
Guest Lanwench [MVP - Exchange] Posted December 6, 2007 Posted December 6, 2007 Re: Small Business Server 2003 printing issue waggles02673 <waggles02673@discussions.microsoft.com> wrote: > Need help please. I am working for an office that has Small Business > Server 2003 with the workstations printing to a HP laserjet 1100 > setup on the server. What is happening is that one of the > workstations can print from the desktop (word, excel etc) but when > they try to print through Meditech you see the print job show up on > the server but then the server deletes the job out of the print queue > before it is actually printed. The other workstation in the office > has no problems printing from the desktop or meditech to the > networked printer. I have removed and reistalled the print drivers > on the server, workstaiton and have used a different user ID on the > workstation but same issue is happening from this one machine. > > > Thanks > > Jon Any event log errors on the server or workstation? How is the LaserJet connected - is it hooked up via USB/serial to the server, or is it connected over the network with a standard TCP/IP port? Do you have another printer you can use to test with?
Guest waggles02673 Posted December 6, 2007 Posted December 6, 2007 Re: Small Business Server 2003 printing issue "Lanwench [MVP - Exchange]" wrote: > waggles02673 <waggles02673@discussions.microsoft.com> wrote: > > Need help please. I am working for an office that has Small Business > > Server 2003 with the workstations printing to a HP laserjet 1100 > > setup on the server. What is happening is that one of the > > workstations can print from the desktop (word, excel etc) but when > > they try to print through Meditech you see the print job show up on > > the server but then the server deletes the job out of the print queue > > before it is actually printed. The other workstation in the office > > has no problems printing from the desktop or meditech to the > > networked printer. I have removed and reistalled the print drivers > > on the server, workstaiton and have used a different user ID on the > > workstation but same issue is happening from this one machine. > > > > > > Thanks > > > > Jon > > Any event log errors on the server or workstation? > How is the LaserJet connected - is it hooked up via USB/serial to the > server, or is it connected over the network with a standard TCP/IP port? > Do you have another printer you can use to test with? > > > No errors on the work station or server. On the Server the event log just shows that the job was deleted. The printer is connected via a USB Cable to the server and unfortunetly there is no other printer available to test with. I have found out susequently that the workstation was able to print via Meditech several months ago but now cannot.
Guest Lanwench [MVP - Exchange] Posted December 6, 2007 Posted December 6, 2007 Re: Small Business Server 2003 printing issue waggles02673 <waggles02673@discussions.microsoft.com> wrote: > "Lanwench [MVP - Exchange]" wrote: > >> waggles02673 <waggles02673@discussions.microsoft.com> wrote: >>> Need help please. I am working for an office that has Small >>> Business Server 2003 with the workstations printing to a HP >>> laserjet 1100 setup on the server. What is happening is that one >>> of the workstations can print from the desktop (word, excel etc) >>> but when they try to print through Meditech you see the print job >>> show up on the server but then the server deletes the job out of >>> the print queue before it is actually printed. The other >>> workstation in the office has no problems printing from the desktop >>> or meditech to the networked printer. I have removed and >>> reistalled the print drivers on the server, workstaiton and have >>> used a different user ID on the workstation but same issue is >>> happening from this one machine. >>> >>> >>> Thanks >>> >>> Jon >> >> Any event log errors on the server or workstation? >> How is the LaserJet connected - is it hooked up via USB/serial to the >> server, or is it connected over the network with a standard TCP/IP >> port? >> Do you have another printer you can use to test with? >> >> >> No errors on the work station or server. On the Server the event >> log just shows that the job was deleted. The printer is connected >> via a USB Cable to the server and unfortunetly there is no other >> printer available to test with. I have found out susequently that >> the workstation was able to print via Meditech several months ago >> but now cannot. Try hooking up this printer directly to the workstation as a test.
Guest NoConsequence Posted December 7, 2007 Posted December 7, 2007 Re: Small Business Server 2003 printing issue On Thu, 6 Dec 2007 07:01:04 -0800, waggles02673 <waggles02673@discussions.microsoft.com> wrote: >Need help please. I am working for an office that has Small Business Server >2003 with the workstations printing to a HP laserjet 1100 setup on the >server. What is happening is that one of the workstations can print from the >desktop (word, excel etc) but when they try to print through Meditech you see >the print job show up on the server but then the server deletes the job out >of the print queue before it is actually printed. The other workstation in >the office has no problems printing from the desktop or meditech to the >networked printer. I have removed and reistalled the print drivers on the >server, workstaiton and have used a different user ID on the workstation but >same issue is happening from this one machine. > > >Thanks > >Jon Ask in an SBS group
Guest Lanwench [MVP - Exchange] Posted December 8, 2007 Posted December 8, 2007 Re: Small Business Server 2003 printing issue NoConsequence <none@none.net> wrote: > On Thu, 6 Dec 2007 07:01:04 -0800, waggles02673 > <waggles02673@discussions.microsoft.com> wrote: > >> Need help please. I am working for an office that has Small >> Business Server 2003 with the workstations printing to a HP laserjet >> 1100 setup on the server. What is happening is that one of the >> workstations can print from the desktop (word, excel etc) but when >> they try to print through Meditech you see the print job show up on >> the server but then the server deletes the job out of the print >> queue before it is actually printed. The other workstation in the >> office has no problems printing from the desktop or meditech to the >> networked printer. I have removed and reistalled the print drivers >> on the server, workstaiton and have used a different user ID on the >> workstation but same issue is happening from this one machine. >> >> >> Thanks >> >> Jon > Ask in an SBS group Ah, it's the charming newsgroup nanny, striking in yet another group and adding nothing to the thread. Evidently, your parents never explained to you the vast difference between getting "good" attention and "bad" attention.
Recommended Posts