USB nightmare

[Goll]

Hi i hope someone can help me, i have a pc using xp home, i seem to be having a problem using usb flash drives, i can use any other sort of usb device without issue but when i try to us ea usb flash drive it freezes the system, i have tried various types an sizes of flash drive all with the same result. Can anybody shed any light on whats going on.

 

Thanks in advance

 

Goll

[RandyL]

Hi Goll;

 

Can you please tell us exactly what flash drives you have tried? Make. model and number?

 

Have you tried a different USB port?

 

Have you looked in Device Manager for any problems with the Universal Serial Bus controllers?

[Goll]

Drives

 

Hi

 

Firstly thak you for a quick response

 

I have tried various drives from maxtor to sony to unbranded ones the same happens with all of them

 

I have tried using all the 4 usb ports i have on the machine and again the same happens with all of them,

 

Thanks

 

Goll

[Goll]

Oh i forgot and i have checked the device manager and it says that the prots and usb controllers are working fine, also i can use any other sort of usb device like printers it just seems to happen with the flash drives, i even bought a brand new one, that head not been used in any other machine to try with the same result

 

Thanks

 

Goll

[Tootech]

Couple of things come to mind.

 

Do you have the XP Service Pack 3 installed?

 

Also, what other USB devices do you have connected that work?

 

I getting at printers, scanners, camera's, and perhaps powered/ unpowered external hard drives.

 

Your USB flash drives draw current from the port to power them. Most of the devices I mentioned dont, they just use the data connections, so I'm wondering if you use any other devices that do draw power from the computer.

[RandyL]

Thanky you for the information Goll.

 

I'll let others read this and hopefully we can come up with some ideas.

 

Please give the the team and members some time to review this.

[Plastic Nev]

Hi, can you let us know some information about the PC itself, make, model etc.

Also a stab in the dark here, do you know how to get to the BIOS? continuous tapping F2 is the usual one but may be different for your machine, if so, let us know what the settings are regarding boot order, don't as yet alter anything, and also let us know any settings regarding USB that there may be in there.