Is Vista blocking me from accessing Orange webmail???

[pugulike]

Hi,

 

I am having problems accessing my Orange webmail account for the last 10 days (been using for years no problem). Outlook Express working fine but I access my junk mail through Orange webmail.

 

Around 10 days ago, the Orange site just keeps returning me to sign in page. Benn on to Orange tech several times and they have got me to do various things: clear temp internet filders, browsing history reset cookies/privacy line, check the clock on computer etc etc. Still I cant access it from my computer. They have told me it needs to be looked at but they do not know what is happening.

 

Yesterday, I went to my mother-in-laws and tried it from her system (XP) and I was able to access it fine. I can only assume that my system is blocking my somehow?? I do know that Orange did somekind of website update around the time that I lost my access as the page setup completely changed.

 

I have also tried turning my firewall off, running various Spyware, AVG scans but still to no avail.

 

Can anyone help me as I if I send an email if you reply direct back this always get routed to the Junk mail folder. It's a real pain not being able to access it and Orange as about as useful as a chocolate teapot!!

 

Yours in prayed hopefulness

[Match]

Hi Cas

 

First off if I understood you right, is outlook express works OK? for retrieving your mail ?

 

problem is when you try to log in with a browser Internet explorer/firefox?

[RandyL]

What browser are you using cas?

 

Since you can access your web mail from a different computer it might be your browser settings.

 

Try IE if you're using FireFox and try FireFox if you're using IE. That might help determine if it's a browser issue.

[pugulike]

Hi again,

 

Excuse my basic knowledge??

 

I am using Internet Explorer - how do I check my browser settings.

 

Regards:confused:

[pugulike]

CHECKED BROWER SETTINGS

 

Hi,

 

Have been into Tools/ Internet Options and checked the privacy and security settings. Have also cleared browsing historues, cookies and temp internet folders - still no joy!!

 

I have used this webmail for around 6/7 years an average of once an hour with no problem. I have not done anything to my computer and are very confused!!:confused:

[pugulike]

FIXED!!!! HOORAH!!!

 

Hi,

 

Thanks for your advice.

 

I have just downloaded firefox and tried to log in and it worked - result!!

 

Could anyone just tell the difference (basic) between this and Microsoft IE and which is best to use??:)

[Match]

Hi Cas

 

Firefox:)

 

a) its more secure when on secure site's

 

b) Its more custamisable than IE will ever be, take a look HERE

[RandyL]

Well that's good news. So it does appear to be an IE issue. Here is something you should try.

How to Reset or Restore Advanced Settings in Internet Explorer 7