windows xp home edition service pack 2

[pauline5650]

could someone give me advise as my pc loads very slowly and when im playing games they keep crashing. and some programs crash and send me a microsoft error message send or dont send please can you help:confused:

[Guest Wolfeymole]

Ok Paula we need to know a little more about you machine ie CPU size and the amount of memory you have.

 

This information can be viewed by right clicking on My Computer and choosing Properties.

 

An example might state 1.6MHZ Celeron and 512MB of RAM.

 

Is this a laptop or a desktop machine?

 

Also you really must get Service Pack 3 for XP.

 

Please get back to us with this information.

[pauline5650]

information

 

hi

i have a desktop pc and it says 2.67ghz & 192 ram thankyou paula

[Guest Wolfeymole]

Ok the amount of physical RAM you have Paula is very small indeed and needs at least tripling.

 

It also sounds like you have a lot of programs running on startup which could do with editing.

 

Do you clean out your temporary internet files on a regular basis?

 

Have you had the side off the pc and given it a good clean out lately with a can of compressed air, don't go in with the hoover please.

[pauline5650]

slow pc

 

i do my tempory files i have done a defrag & done a disk clean up. theres a few programes in my add and remove as well but they wont unistall it comes up cant open install log. i will open the pc and give it a clean see if that works i havent done it before. thankyou paula

[Guest Wolfeymole]

Obviously make sure the power is off Paula, stupid statement I know but it's been known to happen.

 

Also afterwards get all windows updates, then get back to us.

[maynardvdm]

Hi

 

Yes like Wolfey said that is very little RAM, I would suggest getting at least 512Mb RAM.

[pauline5650]

hi

 

hi ive cleaned out the pc, and done updates and downloaded the service pack 3, but it is still the same,i know i need a bigger ram but cant afford a new pc at the moment. is it possible to restore pc to factory settings if so how thankyou paula

[RandyL]

RAM is very cheap to add and easy to do. Go to the Crucial site and you can find out what you need and how much it costs.

 

Depending on the make, model and number of your PC you can take it back to factory settings via a recovery partion or by any disks that came with it.

 

But the bottom line is you will still need more memory to do much with it.

[pauline5650]

thankyou

 

thankyou so very much for your help i think i will try for a bigger ram & i will let you know how i get on thankyou paula:)

[Tootech]

If you can post the make and model of your PC, I'll try and dig out a suitable memory upgrade for you.

[pauline5650]

can you tell me how i can find this because i can only find a sticker on the bottom with the name enlight thankyou :confused:

[pauline5650]

ive just done a scan on crucial and this is the information it gave me but i dont understand it

System Manufacturer: P4M80P

System Model: AWRDACPI

Motherboard Manufacturer: N.A.

Motherboard Model: P4M800CE-8237

 

• Maximum Memory Capacity: 1024 MB
  
• Currently Installed Memory: 512 MB
  
• Available Memory Slots: 1
  
• Number of Banks: 2
  
• Dual Channel Support: N.A.
  
• CPU Manufacturer: GenuineIntel
  
• CPU Family: Intel® Celeron® CPU 2.66GHz Model 4, Stepping 1
  
• CPU Speed: 2672 MHz
  

does this help paula