cannot connect to the internet

[fmartin17]

i think ive got a viruse on my computer and now i cant connect to the internet. ive tried all kinds of things including malwarebytes,clamviruse, totaly exhausting the help section in internet connections,search and destroy,and others.ive reset, configed,renewed and im about to try a new smash method.it all started when i downloaded some zeppelin and went home for the night and the next morning when i got tot the shop my computer had reset itself and i had all kinds of popups and warnings. but what really gets me is that if i try to purchase malware full product then magicaly im online no problem but only to that one page. help

[RandyL]

Hi martin;

It's obvious you're infected. Uninstalling whatever P2P or Torrent you are using to download music is the first step. Then you need to keep those programs off from now on.

[fmartin17]

ok?

[RandyL]

I'm not sure if I understand martin. Have you uninstalled those programs?

 

So it seems you do have an internet connection. Try going online using Safemode With Networking. Let us know if that works.

 

 

but what really gets me is that if i try to purchase malware full product then magicaly im online no problem but only to that one page.

 

Exactly what product is this? Are you being prompted to purchase it from a popup or something. For that matter describe these popups in full.