high memory usage of Spoolsv.exe

[Guest ong]

i had a terminal server with the spec below:

Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

 

1. the problem i had with it is that the printer session is not deleted

after the client log off for certain users.

2. the spoolsv.exe with consume a lot of memory usage until the error

message come up saying the the spoolsv.exe need to be debugged.

 

the problem was solved by restarting the print spooler service. however, the

spoolsv.exe will goes up after 30 mins as the is a lot of printing job.

 

 

PLEASE ADVISE.

 

thanks.

[Guest Priya Raghavan [MSFT]]

Re: high memory usage of Spoolsv.exe

 

What is the OS on the server side? Win 2003?

 

For the sessions where the remote printer does not get deleted, was there

any active print job on that printer?

 

--

Thanks,

Priya.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"ong" <coultard82@hotmail.com> wrote in message

news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>i had a terminal server with the spec below:

> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

>

> 1. the problem i had with it is that the printer session is not deleted

> after the client log off for certain users.

> 2. the spoolsv.exe with consume a lot of memory usage until the error

> message come up saying the the spoolsv.exe need to be debugged.

>

> the problem was solved by restarting the print spooler service. however,

> the spoolsv.exe will goes up after 30 mins as the is a lot of printing

> job.

>

>

> PLEASE ADVISE.

>

> thanks.

>

[Guest ong]

Re: high memory usage of Spoolsv.exe

 

 

hi,

 

the OS would Win2003 Enterprise Edition SP2.

 

there is no active job on that printer.

 

 

 

"Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote in message

news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

> What is the OS on the server side? Win 2003?

>

> For the sessions where the remote printer does not get deleted, was there

> any active print job on that printer?

>

> --

> Thanks,

> Priya.

>

> --

> This posting is provided "AS IS" with no warranties, and confers no

> rights.

>

> "ong" <coultard82@hotmail.com> wrote in message

> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>i had a terminal server with the spec below:

>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

>>

>> 1. the problem i had with it is that the printer session is not deleted

>> after the client log off for certain users.

>> 2. the spoolsv.exe with consume a lot of memory usage until the error

>> message come up saying the the spoolsv.exe need to be debugged.

>>

>> the problem was solved by restarting the print spooler service. however,

>> the spoolsv.exe will goes up after 30 mins as the is a lot of printing

>> job.

>>

>>

>> PLEASE ADVISE.

>>

>> thanks.

>>

>

[Guest ong]

Re: high memory usage of Spoolsv.exe

 

anyone who can help me on this, as it is getting the worse

"ong" <coultard82@hotmail.com> wrote in message

news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>

> hi,

>

> the OS would Win2003 Enterprise Edition SP2.

>

> there is no active job on that printer.

>

>

>

> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote in message

> news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>> What is the OS on the server side? Win 2003?

>>

>> For the sessions where the remote printer does not get deleted, was there

>> any active print job on that printer?

>>

>> --

>> Thanks,

>> Priya.

>>

>> --

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "ong" <coultard82@hotmail.com> wrote in message

>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>i had a terminal server with the spec below:

>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

>>>

>>> 1. the problem i had with it is that the printer session is not deleted

>>> after the client log off for certain users.

>>> 2. the spoolsv.exe with consume a lot of memory usage until the error

>>> message come up saying the the spoolsv.exe need to be debugged.

>>>

>>> the problem was solved by restarting the print spooler service. however,

>>> the spoolsv.exe will goes up after 30 mins as the is a lot of printing

>>> job.

>>>

>>>

>>> PLEASE ADVISE.

>>>

>>> thanks.

>>>

>>

>

>

[Guest Hank Arnold (MVP)]

Re: high memory usage of Spoolsv.exe

 

ong wrote:

> anyone who can help me on this, as it is getting the worse

> "ong" <coultard82@hotmail.com> wrote in message

> news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>> hi,

>>

>> the OS would Win2003 Enterprise Edition SP2.

>>

>> there is no active job on that printer.

>>

>>

>>

>> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote in message

>> news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>>> What is the OS on the server side? Win 2003?

>>>

>>> For the sessions where the remote printer does not get deleted, was there

>>> any active print job on that printer?

>>>

>>> --

>>> Thanks,

>>> Priya.

>>>

>>> --

>>> This posting is provided "AS IS" with no warranties, and confers no

>>> rights.

>>>

>>> "ong" <coultard82@hotmail.com> wrote in message

>>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>> i had a terminal server with the spec below:

>>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

>>>>

>>>> 1. the problem i had with it is that the printer session is not deleted

>>>> after the client log off for certain users.

>>>> 2. the spoolsv.exe with consume a lot of memory usage until the error

>>>> message come up saying the the spoolsv.exe need to be debugged.

>>>>

>>>> the problem was solved by restarting the print spooler service. however,

>>>> the spoolsv.exe will goes up after 30 mins as the is a lot of printing

>>>> job.

>>>>

>>>>

>>>> PLEASE ADVISE.

>>>>

>>>> thanks.

>>>>

>>

>

>

Have you tried deleting the profile for one of the users and letting it

get rebuilt? BTW, are you using local or roaming profiles?

 

--

 

Regards,

Hank Arnold

Microsoft MVP

Windows Server - Directory Services

[Guest ong]

Re: high memory usage of Spoolsv.exe

 

does this have anything to do with the profile?? i'm using local profile.

there is around 200 profile in the server, which profile do i need to

delete.

i've installed the UPH clean to help remap the profile if there is any thing

happen.

 

 

"Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

news:uOcdVH5dIHA.5280@TK2MSFTNGP02.phx.gbl...

> ong wrote:

>> anyone who can help me on this, as it is getting the worse

>> "ong" <coultard82@hotmail.com> wrote in message

>> news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>>> hi,

>>>

>>> the OS would Win2003 Enterprise Edition SP2.

>>>

>>> there is no active job on that printer.

>>>

>>>

>>>

>>> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote in message

>>> news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>>>> What is the OS on the server side? Win 2003?

>>>>

>>>> For the sessions where the remote printer does not get deleted, was

>>>> there any active print job on that printer?

>>>>

>>>> --

>>>> Thanks,

>>>> Priya.

>>>>

>>>> --

>>>> This posting is provided "AS IS" with no warranties, and confers no

>>>> rights.

>>>>

>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>>> i had a terminal server with the spec below:

>>>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging in.

>>>>>

>>>>> 1. the problem i had with it is that the printer session is not

>>>>> deleted after the client log off for certain users.

>>>>> 2. the spoolsv.exe with consume a lot of memory usage until the error

>>>>> message come up saying the the spoolsv.exe need to be debugged.

>>>>>

>>>>> the problem was solved by restarting the print spooler service.

>>>>> however, the spoolsv.exe will goes up after 30 mins as the is a lot of

>>>>> printing job.

>>>>>

>>>>>

>>>>> PLEASE ADVISE.

>>>>>

>>>>> thanks.

>>>>>

>>>

>>

>>

> Have you tried deleting the profile for one of the users and letting it

> get rebuilt? BTW, are you using local or roaming profiles?

>

> --

>

> Regards,

> Hank Arnold

> Microsoft MVP

> Windows Server - Directory Services

[Guest Vera Noest [MVP]]

Re: high memory usage of Spoolsv.exe

 

It's more likely that the problem is caused by an incompatible 3rd

part printer driver.

Can you see any pattern as to which printer model causes the

problems (redirected printer not deleted, spoolsv takes 100% CPU)?

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

"ong" <coultard82@hotmail.com> wrote on 28 feb 2008:

> does this have anything to do with the profile?? i'm using local

> profile. there is around 200 profile in the server, which

> profile do i need to delete.

> i've installed the UPH clean to help remap the profile if there

> is any thing happen.

>

>

> "Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

> news:uOcdVH5dIHA.5280@TK2MSFTNGP02.phx.gbl...

>> ong wrote:

>>> anyone who can help me on this, as it is getting the worse

>>> "ong" <coultard82@hotmail.com> wrote in message

>>> news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>>>> hi,

>>>>

>>>> the OS would Win2003 Enterprise Edition SP2.

>>>>

>>>> there is no active job on that printer.

>>>>

>>>>

>>>>

>>>> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote

>>>> in message news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>>>>> What is the OS on the server side? Win 2003?

>>>>>

>>>>> For the sessions where the remote printer does not get

>>>>> deleted, was there any active print job on that printer?

>>>>>

>>>>> --

>>>>> Thanks,

>>>>> Priya.

>>>>>

>>>>> --

>>>>> This posting is provided "AS IS" with no warranties, and

>>>>> confers no rights.

>>>>>

>>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>>>> i had a terminal server with the spec below:

>>>>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging

>>>>>> in.

>>>>>>

>>>>>> 1. the problem i had with it is that the printer session is

>>>>>> not deleted after the client log off for certain users.

>>>>>> 2. the spoolsv.exe with consume a lot of memory usage until

>>>>>> the error message come up saying the the spoolsv.exe need

>>>>>> to be debugged.

>>>>>>

>>>>>> the problem was solved by restarting the print spooler

>>>>>> service. however, the spoolsv.exe will goes up after 30

>>>>>> mins as the is a lot of printing job.

>>>>>>

>>>>>>

>>>>>> PLEASE ADVISE.

>>>>>>

>>>>>> thanks.

>>>>>>

>>>>

>>>

>>>

>> Have you tried deleting the profile for one of the users and

>> letting it get rebuilt? BTW, are you using local or roaming

>> profiles?

>>

>> --

>>

>> Regards,

>> Hank Arnold

>> Microsoft MVP

>> Windows Server - Directory Services

[Guest ong]

Re: high memory usage of Spoolsv.exe

 

i would like to take that as an cause to this problem as well.

 

I have an example here, HP laserjet 1020, i've installed the latest driver

in the server. However, the deletion of redirected printer works for certain

desktop only. Althoug i've patched up those desktop, use RDP 6.0, it still

can't delete off the redirected printer when they log off.

 

I have tried to reinstall each and every printer driver in the server.

 

I would said that, the problem would occur during when the user log in in

the morning and when the user need to print out a lot of document.

 

Shall i consider take out the number of user logging into the server ??

Currently, there are 200 users logging into this terminal server.

 

 

 

 

 

 

"Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote in message

news:Xns9A5292F19381veranoesthemutforsse@207.46.248.16...

> It's more likely that the problem is caused by an incompatible 3rd

> part printer driver.

> Can you see any pattern as to which printer model causes the

> problems (redirected printer not deleted, spoolsv takes 100% CPU)?

>

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> *----------- Please reply in newsgroup -------------*

>

> "ong" <coultard82@hotmail.com> wrote on 28 feb 2008:

>

>> does this have anything to do with the profile?? i'm using local

>> profile. there is around 200 profile in the server, which

>> profile do i need to delete.

>> i've installed the UPH clean to help remap the profile if there

>> is any thing happen.

>>

>>

>> "Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

>> news:uOcdVH5dIHA.5280@TK2MSFTNGP02.phx.gbl...

>>> ong wrote:

>>>> anyone who can help me on this, as it is getting the worse

>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>> news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>>>>> hi,

>>>>>

>>>>> the OS would Win2003 Enterprise Edition SP2.

>>>>>

>>>>> there is no active job on that printer.

>>>>>

>>>>>

>>>>>

>>>>> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com> wrote

>>>>> in message news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>>>>>> What is the OS on the server side? Win 2003?

>>>>>>

>>>>>> For the sessions where the remote printer does not get

>>>>>> deleted, was there any active print job on that printer?

>>>>>>

>>>>>> --

>>>>>> Thanks,

>>>>>> Priya.

>>>>>>

>>>>>> --

>>>>>> This posting is provided "AS IS" with no warranties, and

>>>>>> confers no rights.

>>>>>>

>>>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>>>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>>>>> i had a terminal server with the spec below:

>>>>>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user logging

>>>>>>> in.

>>>>>>>

>>>>>>> 1. the problem i had with it is that the printer session is

>>>>>>> not deleted after the client log off for certain users.

>>>>>>> 2. the spoolsv.exe with consume a lot of memory usage until

>>>>>>> the error message come up saying the the spoolsv.exe need

>>>>>>> to be debugged.

>>>>>>>

>>>>>>> the problem was solved by restarting the print spooler

>>>>>>> service. however, the spoolsv.exe will goes up after 30

>>>>>>> mins as the is a lot of printing job.

>>>>>>>

>>>>>>>

>>>>>>> PLEASE ADVISE.

>>>>>>>

>>>>>>> thanks.

>>>>>>>

>>>>>

>>>>

>>>>

>>> Have you tried deleting the profile for one of the users and

>>> letting it get rebuilt? BTW, are you using local or roaming

>>> profiles?

>>>

>>> --

>>>

>>> Regards,

>>> Hank Arnold

>>> Microsoft MVP

>>> Windows Server - Directory Services

[Guest Vera Noest [MVP]]

Re: high memory usage of Spoolsv.exe

 

Unfortunately, the HP LJ 1020 is not TS compatible. That certainly

explains the problems you see.

I would uninstall the driver from your TS, as it could easily cause

the print spooler to crash.

 

Documented here:

 

HP Printers Supported in Citrix MetaFrame Presentation and Terminal

Server Environments

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?

objectID=c00213455

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

*----------- Please reply in newsgroup -------------*

 

"ong" <coultard82@hotmail.com> wrote on 29 feb 2008:

> i would like to take that as an cause to this problem as well.

>

> I have an example here, HP laserjet 1020, i've installed the

> latest driver in the server. However, the deletion of redirected

> printer works for certain desktop only. Althoug i've patched up

> those desktop, use RDP 6.0, it still can't delete off the

> redirected printer when they log off.

>

> I have tried to reinstall each and every printer driver in the

> server.

>

> I would said that, the problem would occur during when the user

> log in in the morning and when the user need to print out a lot

> of document.

>

> Shall i consider take out the number of user logging into the

> server ?? Currently, there are 200 users logging into this

> terminal server.

>

>

>

>

>

>

> "Vera Noest [MVP]" <Vera.Noest@remove-this.hem.utfors.se> wrote

> in message

> news:Xns9A5292F19381veranoesthemutforsse@207.46.248.16...

>> It's more likely that the problem is caused by an incompatible

>> 3rd part printer driver.

>> Can you see any pattern as to which printer model causes the

>> problems (redirected printer not deleted, spoolsv takes 100%

>> CPU)?

>>

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> *----------- Please reply in newsgroup -------------*

>>

>> "ong" <coultard82@hotmail.com> wrote on 28 feb 2008:

>>

>>> does this have anything to do with the profile?? i'm using

>>> local profile. there is around 200 profile in the server,

>>> which profile do i need to delete.

>>> i've installed the UPH clean to help remap the profile if

>>> there is any thing happen.

>>>

>>>

>>> "Hank Arnold (MVP)" <rasilon@aol.com> wrote in message

>>> news:uOcdVH5dIHA.5280@TK2MSFTNGP02.phx.gbl...

>>>> ong wrote:

>>>>> anyone who can help me on this, as it is getting the worse

>>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>>> news:%23DHJ473QIHA.3916@TK2MSFTNGP02.phx.gbl...

>>>>>> hi,

>>>>>>

>>>>>> the OS would Win2003 Enterprise Edition SP2.

>>>>>>

>>>>>> there is no active job on that printer.

>>>>>>

>>>>>>

>>>>>>

>>>>>> "Priya Raghavan [MSFT]" <priyadr@online.microsoft.com>

>>>>>> wrote in message

>>>>>> news:%23SUMJ9dQIHA.4128@TK2MSFTNGP06.phx.gbl...

>>>>>>> What is the OS on the server side? Win 2003?

>>>>>>>

>>>>>>> For the sessions where the remote printer does not get

>>>>>>> deleted, was there any active print job on that printer?

>>>>>>>

>>>>>>> --

>>>>>>> Thanks,

>>>>>>> Priya.

>>>>>>>

>>>>>>> --

>>>>>>> This posting is provided "AS IS" with no warranties, and

>>>>>>> confers no rights.

>>>>>>>

>>>>>>> "ong" <coultard82@hotmail.com> wrote in message

>>>>>>> news:uRZEyxlPIHA.5400@TK2MSFTNGP04.phx.gbl...

>>>>>>>> i had a terminal server with the spec below:

>>>>>>>> Intel Xeon CPU 3.0GHz, 8GB RAM, 100 concurrent user

>>>>>>>> logging in.

>>>>>>>>

>>>>>>>> 1. the problem i had with it is that the printer session

>>>>>>>> is not deleted after the client log off for certain

>>>>>>>> users. 2. the spoolsv.exe with consume a lot of memory

>>>>>>>> usage until the error message come up saying the the

>>>>>>>> spoolsv.exe need to be debugged.

>>>>>>>>

>>>>>>>> the problem was solved by restarting the print spooler

>>>>>>>> service. however, the spoolsv.exe will goes up after 30

>>>>>>>> mins as the is a lot of printing job.

>>>>>>>>

>>>>>>>>

>>>>>>>> PLEASE ADVISE.

>>>>>>>>

>>>>>>>> thanks.

>>>>>>>>

>>>>>>

>>>>>

>>>>>

>>>> Have you tried deleting the profile for one of the users and

>>>> letting it get rebuilt? BTW, are you using local or roaming

>>>> profiles?

>>>>

>>>> --

>>>>

>>>> Regards,

>>>> Hank Arnold

>>>> Microsoft MVP

>>>> Windows Server - Directory Services