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Unable to send/receive mails

Guest mike

By Guest mike
in Windows 2003 Server

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Guest mike

Guest mike

Posted
Posted

Hi,

 

We are using Windows 2000 Server in Windows 2000 Exchange server and

our domain name is "silvertidesoftware.com". From last night we are

unable to receive any mails.

 

The mails we are sending other domains are going but we are not

receiving any mail there is no error message while clicking the send/

receive button in the outlook express.

 

I have restarted all the services.

We checked the SMTP and the POP3 configuration looks fine.

We even tried dismounting and mounting the information store.

We even did the integrity check.

 

Only problem is that we are not receiving any mails from our and other

mail server. We are able send mails to other mail server and not our

mail server.

 

I have sent lost of test mail we are not receiving any mails.

 

Please some buddy helps us.

 

Thanks

Mike

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Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Unable to send/receive mails

 

mike <michealsathish@gmail.com> wrote:

> Hi,

>

> We are using Windows 2000 Server in Windows 2000 Exchange server and

> our domain name is "silvertidesoftware.com". From last night we are

> unable to receive any mails.

>

> The mails we are sending other domains are going but we are not

> receiving any mail there is no error message while clicking the send/

> receive button in the outlook express.

>

> I have restarted all the services.

> We checked the SMTP and the POP3 configuration looks fine.

> We even tried dismounting and mounting the information store.

> We even did the integrity check.

>

> Only problem is that we are not receiving any mails from our and other

> mail server. We are able send mails to other mail server and not our

> mail server.

>

> I have sent lost of test mail we are not receiving any mails.

>

> Please some buddy helps us.

>

> Thanks

> Mike

 

Hi - please post Exchange questions in microsoft.public.exchange.admin. I'm

setting up this reply to crosspost to that group.

 

Your DNS looks fine and I can reach your exchange server on port 25. What

about testing using OWA? So far all you've demonstrated is that you can't

connect your mail client to your server, not that your server isn't getting

any mail from the Internet.

 

What about message tracking in Exchange System Manager?

 

Why are you using OE and POP to collect mail from your Exchange server?

Exchange is awfully expensive to use for that purpose.

Guest mike

Guest mike

Posted
Posted

Re: Unable to send/receive mails

 

On Dec 15, 12:57 am, "Lanwench [MVP - Exchange]"

<lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> mike <michealsath...@gmail.com> wrote:

> > Hi,

>

> > We are using Windows 2000 Server in Windows 2000 Exchange server and

> > our domain name is "silvertidesoftware.com". From last night we are

> > unable to receive any mails.

>

> > The mails we are sending other domains are going but we are not

> > receiving any mail there is no error message while clicking the send/

> > receive button in the outlook express.

>

> > I have restarted all the services.

> > We checked the SMTP and the POP3 configuration looks fine.

> > We even tried dismounting and mounting the information store.

> > We even did the integrity check.

>

> > Only problem is that we are not receiving any mails from our and other

> > mail server. We are able send mails to other mail server and not our

> > mail server.

>

> > I have sent lost of test mail we are not receiving any mails.

>

> > Please some buddy helps us.

>

> > Thanks

> > Mike

>

> Hi - please post Exchange questions in microsoft.public.exchange.admin. I'm

> setting up this reply to crosspost to that group.

>

> Your DNS looks fine and I can reach your exchange server on port 25. What

> about testing using OWA? So far all you've demonstrated is that you can't

> connect your mail client to your server, not that your server isn't getting

> any mail from the Internet.

>

> What about message tracking in Exchange System Manager?

>

> Why are you using OE and POP to collect mail from your Exchange server?

> Exchange is awfully expensive to use for that purpose.

 

We are unable to login through WOA.

 

the message tracking is not enabled

 

And we are getting the following Error in Event Viewer

 

Source MSExchangeMTA

time

Category:X.400 service

Type: warring

User: N/A

EventId:290

Computer: XX

 

A non-delivery report (reason code unable-to-transfer and diagnostic

code unrecognised-OR-name) is being generated for message C=us;A= ;P=

domain;L={535F2CAD-966A--071213142613Z-65. It was originally destined

for C=us;A= ;P= domain;O=Exchange;DDA:SMTP=user@domain.com; (recipient

number 1), and was to be redirected to . [MTA DISP:RESULT 17 136] (12)

 

 

Here is my nslook report when I try it another system.

 

Non-authoritative answer:

silvertidesoftware.com MX prefernece = 10, mail exchager =

mail.silvertidesoftware.com

 

silvertidesoftware.com nameserver = ns1.mcleodusa.net

silvertidesoftware.com nameserver = ns2.mcleodusa.net

silvertidesoftware.com nameserver = ns3.mcleodusa.net

ns1.mcleodusa.net internet address = 209.253.113.2

ns2.mcleodusa.net internet address = 209.253.113.10

ns3.mcleodusa.net internet address = 209.253.113.18

 

Here is nslook report when I try it in the Exchange server

 

silvertidesoftware.com

primary name server = stsserver.silvertidesoftware.com

responsible mail addr = admin.silvertidesoftware.com

serial = 1

refresh = 900<15 mins>

retry = 600<10 mins>

expire = 86400 <1 day>

default TTL = 3600 <1 hour>

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Unable to send/receive mails

 

mike <michealsathish@gmail.com> wrote:

> On Dec 15, 12:57 am, "Lanwench [MVP - Exchange]"

> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

>> mike <michealsath...@gmail.com> wrote:

>>> Hi,

>>

>>> We are using Windows 2000 Server in Windows 2000 Exchange server and

>>> our domain name is "silvertidesoftware.com". From last night we are

>>> unable to receive any mails.

>>

>>> The mails we are sending other domains are going but we are not

>>> receiving any mail there is no error message while clicking the

>>> send/ receive button in the outlook express.

>>

>>> I have restarted all the services.

>>> We checked the SMTP and the POP3 configuration looks fine.

>>> We even tried dismounting and mounting the information store.

>>> We even did the integrity check.

>>

>>> Only problem is that we are not receiving any mails from our and

>>> other mail server. We are able send mails to other mail server and

>>> not our mail server.

>>

>>> I have sent lost of test mail we are not receiving any mails.

>>

>>> Please some buddy helps us.

>>

>>> Thanks

>>> Mike

>>

>> Hi - please post Exchange questions in

>> microsoft.public.exchange.admin. I'm setting up this reply to

>> crosspost to that group.

>>

>> Your DNS looks fine and I can reach your exchange server on port 25.

>> What about testing using OWA? So far all you've demonstrated is that

>> you can't connect your mail client to your server, not that your

>> server isn't getting any mail from the Internet.

>>

>> What about message tracking in Exchange System Manager?

>>

>> Why are you using OE and POP to collect mail from your Exchange

>> server? Exchange is awfully expensive to use for that purpose.

>

> We are unable to login through WOA.

 

OK; that's a problem. What happens when you try?

What about Outlook/MAPI?

 

 

>

> the message tracking is not enabled

 

That's a problem too.

>

> And we are getting the following Error in Event Viewer

>

> Source MSExchangeMTA

> time

> Category:X.400 service

> Type: warring

> User: N/A

> EventId:290

> Computer: XX

>

> A non-delivery report (reason code unable-to-transfer and diagnostic

> code unrecognised-OR-name) is being generated for message C=us;A= ;P=

> domain;L={535F2CAD-966A--071213142613Z-65. It was originally destined

> for C=us;A= ;P= domain;O=Exchange;DDA:SMTP=user@domain.com; (recipient

> number 1), and was to be redirected to . [MTA DISP:RESULT 17 136] (12)

>

>

> Here is my nslook report when I try it another system.

>

> Non-authoritative answer:

> silvertidesoftware.com MX prefernece = 10, mail exchager =

> mail.silvertidesoftware.com

>

> silvertidesoftware.com nameserver = ns1.mcleodusa.net

> silvertidesoftware.com nameserver = ns2.mcleodusa.net

> silvertidesoftware.com nameserver = ns3.mcleodusa.net

> ns1.mcleodusa.net internet address = 209.253.113.2

> ns2.mcleodusa.net internet address = 209.253.113.10

> ns3.mcleodusa.net internet address = 209.253.113.18

>

> Here is nslook report when I try it in the Exchange server

>

> silvertidesoftware.com

> primary name server = stsserver.silvertidesoftware.com

> responsible mail addr = admin.silvertidesoftware.com

> serial = 1

> refresh = 900<15 mins>

> retry = 600<10 mins>

> expire = 86400 <1 day>

> default TTL = 3600 <1 hour>

 

 

Again, your DNS looks just fine. Your Exchange server itself appears to be

having problems. Don't worry about the NDR message - that isn't relevant.

Check for other event log errors.

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Unable to send/receive mails

 

Lanwench [MVP - Exchange]

<lanwench@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> mike <michealsathish@gmail.com> wrote:

>> On Dec 15, 12:57 am, "Lanwench [MVP - Exchange]"

>> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

>>> mike <michealsath...@gmail.com> wrote:

>>>> Hi,

>>>

>>>> We are using Windows 2000 Server in Windows 2000 Exchange server

>>>> and our domain name is "silvertidesoftware.com". From last night

>>>> we are unable to receive any mails.

>>>

>>>> The mails we are sending other domains are going but we are not

>>>> receiving any mail there is no error message while clicking the

>>>> send/ receive button in the outlook express.

>>>

>>>> I have restarted all the services.

>>>> We checked the SMTP and the POP3 configuration looks fine.

>>>> We even tried dismounting and mounting the information store.

>>>> We even did the integrity check.

>>>

>>>> Only problem is that we are not receiving any mails from our and

>>>> other mail server. We are able send mails to other mail server and

>>>> not our mail server.

>>>

>>>> I have sent lost of test mail we are not receiving any mails.

>>>

>>>> Please some buddy helps us.

>>>

>>>> Thanks

>>>> Mike

>>>

>>> Hi - please post Exchange questions in

>>> microsoft.public.exchange.admin. I'm setting up this reply to

>>> crosspost to that group.

>>>

>>> Your DNS looks fine and I can reach your exchange server on port 25.

>>> What about testing using OWA? So far all you've demonstrated is that

>>> you can't connect your mail client to your server, not that your

>>> server isn't getting any mail from the Internet.

>>>

>>> What about message tracking in Exchange System Manager?

>>>

>>> Why are you using OE and POP to collect mail from your Exchange

>>> server? Exchange is awfully expensive to use for that purpose.

>>

>> We are unable to login through WOA.

>

> OK; that's a problem. What happens when you try?

> What about Outlook/MAPI?

>

>

>

>>

>> the message tracking is not enabled

>

> That's a problem too.

>

>>

>> And we are getting the following Error in Event Viewer

>>

>> Source MSExchangeMTA

>> time

>> Category:X.400 service

>> Type: warring

>> User: N/A

>> EventId:290

>> Computer: XX

>>

>> A non-delivery report (reason code unable-to-transfer and diagnostic

>> code unrecognised-OR-name) is being generated for message C=us;A= ;P=

>> domain;L={535F2CAD-966A--071213142613Z-65. It was originally destined

>> for C=us;A= ;P= domain;O=Exchange;DDA:SMTP=user@domain.com;

>> (recipient number 1), and was to be redirected to . [MTA DISP:RESULT

>> 17 136] (12) Here is my nslook report when I try it another system.

>>

>> Non-authoritative answer:

>> silvertidesoftware.com MX prefernece = 10, mail exchager =

>> mail.silvertidesoftware.com

>>

>> silvertidesoftware.com nameserver = ns1.mcleodusa.net

>> silvertidesoftware.com nameserver = ns2.mcleodusa.net

>> silvertidesoftware.com nameserver = ns3.mcleodusa.net

>> ns1.mcleodusa.net internet address = 209.253.113.2

>> ns2.mcleodusa.net internet address = 209.253.113.10

>> ns3.mcleodusa.net internet address = 209.253.113.18

>>

>> Here is nslook report when I try it in the Exchange server

>>

>> silvertidesoftware.com

>> primary name server = stsserver.silvertidesoftware.com

>> responsible mail addr = admin.silvertidesoftware.com

>> serial = 1

>> refresh = 900<15 mins>

>> retry = 600<10 mins>

>> expire = 86400 <1 day>

>> default TTL = 3600 <1 hour>

>

>

> Again, your DNS looks just fine. Your Exchange server itself appears

> to be having problems. Don't worry about the NDR message - that isn't

> relevant. Check for other event log errors.

 

Oops - didn't look closely enough - you've got an MX record

mail.silvertidesoftware.com but you don't have an A record for it.

However, you do have other problems on your server if you can't use OWA or

Outlook and are relying on POP3.

Guest mike

Guest mike

Posted
Posted

Re: Unable to send/receive mails

 

On Dec 15, 9:05 pm, "Lanwench [MVP - Exchange]"

<lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> Lanwench [MVP - Exchange]

>

>

>

> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> > mike <michealsath...@gmail.com> wrote:

> >> On Dec 15, 12:57 am, "Lanwench [MVP - Exchange]"

> >> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> >>> mike <michealsath...@gmail.com> wrote:

> >>>> Hi,

>

> >>>> We are using Windows 2000 Server in Windows 2000 Exchange server

> >>>> and our domain name is "silvertidesoftware.com". From last night

> >>>> we are unable to receive any mails.

>

> >>>> The mails we are sending other domains are going but we are not

> >>>> receiving any mail there is no error message while clicking the

> >>>> send/ receive button in the outlook express.

>

> >>>> I have restarted all the services.

> >>>> We checked the SMTP and the POP3 configuration looks fine.

> >>>> We even tried dismounting and mounting the information store.

> >>>> We even did the integrity check.

>

> >>>> Only problem is that we are not receiving any mails from our and

> >>>> other mail server. We are able send mails to other mail server and

> >>>> not our mail server.

>

> >>>> I have sent lost of test mail we are not receiving any mails.

>

> >>>> Please some buddy helps us.

>

> >>>> Thanks

> >>>> Mike

>

> >>> Hi - please post Exchange questions in

> >>> microsoft.public.exchange.admin. I'm setting up this reply to

> >>> crosspost to that group.

>

> >>> Your DNS looks fine and I can reach your exchange server on port 25.

> >>> What about testing using OWA? So far all you've demonstrated is that

> >>> you can't connect your mail client to your server, not that your

> >>> server isn't getting any mail from the Internet.

>

> >>> What about message tracking in Exchange System Manager?

>

> >>> Why are you using OE and POP to collect mail from your Exchange

> >>> server? Exchange is awfully expensive to use for that purpose.

>

> >> We are unable to login through WOA.

>

> > OK; that's a problem. What happens when you try?

> > What about Outlook/MAPI?

>

> >> the message tracking is not enabled

>

> > That's a problem too.

>

> >> And we are getting the following Error in Event Viewer

>

> >> Source MSExchangeMTA

> >> time

> >> Category:X.400 service

> >> Type: warring

> >> User: N/A

> >> EventId:290

> >> Computer: XX

>

> >> A non-delivery report (reason code unable-to-transfer and diagnostic

> >> code unrecognised-OR-name) is being generated for message C=us;A= ;P=

> >> domain;L={535F2CAD-966A--071213142613Z-65. It was originally destined

> >> for C=us;A= ;P= domain;O=Exchange;DDA:SMTP=u...@domain.com;

> >> (recipient number 1), and was to be redirected to . [MTA DISP:RESULT

> >> 17 136] (12) Here is my nslook report when I try it another system.

>

> >> Non-authoritative answer:

> >> silvertidesoftware.com MX prefernece = 10, mail exchager =

> >> mail.silvertidesoftware.com

>

> >> silvertidesoftware.com nameserver = ns1.mcleodusa.net

> >> silvertidesoftware.com nameserver = ns2.mcleodusa.net

> >> silvertidesoftware.com nameserver = ns3.mcleodusa.net

> >> ns1.mcleodusa.net internet address = 209.253.113.2

> >> ns2.mcleodusa.net internet address = 209.253.113.10

> >> ns3.mcleodusa.net internet address = 209.253.113.18

>

> >> Here is nslook report when I try it in the Exchange server

>

> >> silvertidesoftware.com

> >> primary name server = stsserver.silvertidesoftware.com

> >> responsible mail addr = admin.silvertidesoftware.com

> >> serial = 1

> >> refresh = 900<15 mins>

> >> retry = 600<10 mins>

> >> expire = 86400 <1 day>

> >> default TTL = 3600 <1 hour>

>

> > Again, your DNS looks just fine. Your Exchange server itself appears

> > to be having problems. Don't worry about the NDR message - that isn't

> > relevant. Check for other event log errors.

>

> Oops - didn't look closely enough - you've got an MX record

> mail.silvertidesoftware.com but you don't have an A record for it.

> However, you do have other problems on your server if you can't use OWA or

> Outlook and are relying on POP3.

 

In my exchange server sending mails to other domain mail ID's.

But my domain mail ID's not receiving mails.

The services all are restarted including SMTP,IIS and all Exchange

services.In SMTP queues the local delivery is pending and tha

waititing to be routed is alway ready not in active status.I clicked

the force connection after refresh the queues but not receiving any

mails to my domain mail ID's..

 

In X.400 services Queue pending to reroute the messages.

Guest mike

Guest mike

Posted
Posted

Re: Unable to send/receive mails

 

On Dec 15, 9:05 pm, "Lanwench [MVP - Exchange]"

<lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> Lanwench [MVP - Exchange]

>

>

>

> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> > mike <michealsath...@gmail.com> wrote:

> >> On Dec 15, 12:57 am, "Lanwench [MVP - Exchange]"

> >> <lanwe...@heybuddy.donotsendme.unsolicitedmailatyahoo.com> wrote:

> >>> mike <michealsath...@gmail.com> wrote:

> >>>> Hi,

>

> >>>> We are using Windows 2000 Server in Windows 2000 Exchange server

> >>>> and our domain name is "silvertidesoftware.com". From last night

> >>>> we are unable to receive any mails.

>

> >>>> The mails we are sending other domains are going but we are not

> >>>> receiving any mail there is no error message while clicking the

> >>>> send/ receive button in the outlook express.

>

> >>>> I have restarted all the services.

> >>>> We checked the SMTP and the POP3 configuration looks fine.

> >>>> We even tried dismounting and mounting the information store.

> >>>> We even did the integrity check.

>

> >>>> Only problem is that we are not receiving any mails from our and

> >>>> other mail server. We are able send mails to other mail server and

> >>>> not our mail server.

>

> >>>> I have sent lost of test mail we are not receiving any mails.

>

> >>>> Please some buddy helps us.

>

> >>>> Thanks

> >>>> Mike

>

> >>> Hi - please post Exchange questions in

> >>> microsoft.public.exchange.admin. I'm setting up this reply to

> >>> crosspost to that group.

>

> >>> Your DNS looks fine and I can reach your exchange server on port 25.

> >>> What about testing using OWA? So far all you've demonstrated is that

> >>> you can't connect your mail client to your server, not that your

> >>> server isn't getting any mail from the Internet.

>

> >>> What about message tracking in Exchange System Manager?

>

> >>> Why are you using OE and POP to collect mail from your Exchange

> >>> server? Exchange is awfully expensive to use for that purpose.

>

> >> We are unable to login through WOA.

>

> > OK; that's a problem. What happens when you try?

> > What about Outlook/MAPI?

>

> >> the message tracking is not enabled

>

> > That's a problem too.

>

> >> And we are getting the following Error in Event Viewer

>

> >> Source MSExchangeMTA

> >> time

> >> Category:X.400 service

> >> Type: warring

> >> User: N/A

> >> EventId:290

> >> Computer: XX

>

> >> A non-delivery report (reason code unable-to-transfer and diagnostic

> >> code unrecognised-OR-name) is being generated for message C=us;A= ;P=

> >> domain;L={535F2CAD-966A--071213142613Z-65. It was originally destined

> >> for C=us;A= ;P= domain;O=Exchange;DDA:SMTP=u...@domain.com;

> >> (recipient number 1), and was to be redirected to . [MTA DISP:RESULT

> >> 17 136] (12) Here is my nslook report when I try it another system.

>

> >> Non-authoritative answer:

> >> silvertidesoftware.com MX prefernece = 10, mail exchager =

> >> mail.silvertidesoftware.com

>

> >> silvertidesoftware.com nameserver = ns1.mcleodusa.net

> >> silvertidesoftware.com nameserver = ns2.mcleodusa.net

> >> silvertidesoftware.com nameserver = ns3.mcleodusa.net

> >> ns1.mcleodusa.net internet address = 209.253.113.2

> >> ns2.mcleodusa.net internet address = 209.253.113.10

> >> ns3.mcleodusa.net internet address = 209.253.113.18

>

> >> Here is nslook report when I try it in the Exchange server

>

> >> silvertidesoftware.com

> >> primary name server = stsserver.silvertidesoftware.com

> >> responsible mail addr = admin.silvertidesoftware.com

> >> serial = 1

> >> refresh = 900<15 mins>

> >> retry = 600<10 mins>

> >> expire = 86400 <1 day>

> >> default TTL = 3600 <1 hour>

>

> > Again, your DNS looks just fine. Your Exchange server itself appears

> > to be having problems. Don't worry about the NDR message - that isn't

> > relevant. Check for other event log errors.

>

> Oops - didn't look closely enough - you've got an MX record

> mail.silvertidesoftware.com but you don't have an A record for it.

> However, you do have other problems on your server if you can't use OWA or

> Outlook and are relying on POP3.

 

Hi

 

Thank you for your answers.

 

Still we are not able to receive any external or internal mails

 

We have checked the DSN configuration and point the DNS IP provide by

our ISP.

 

We are getting following resulting the NSLOOKUP:

 

silvertidesoftware.com MX prefernece = 10, mail exchager =

stsserver.silvertidesoftware.com

silvertidesoftware.com nameserver = ns1.mcleodusa.net

silvertidesoftware.com nameserver = ns2.mcleodusa.net

silvertidesoftware.com nameserver = ns3.mcleodusa.net

ns1.mcleodusa.net internet address = 209.253.113.2

ns2.mcleodusa.net internet address = 209.253.113.10

ns3.mcleodusa.net internet address = 209.253.113.18

 

I see the mails are struck in the queue.

Servers-> server->protocols->SMTP->default smtp server-> queues

I even tried the forceconnection for each queues and refreshed and no

sign of improvement.

 

When I try the Telnet silvertidesoftware.com 25 it's connecting.

 

I have used the TestMailer software and its give the following message

 

Attempt to send message with reference 5.

Preparing message ...

Message from: sysadmin_cbe@silvertidesoftware.com

Message to: sysadmin_cbe@silvertidesoftware.com

Resolving SMTP hosts, using DNS server: 202.54.6.60

Query MX records for silvertidesoftware.com ...

Found MX: (010) stsserver.silvertidesoftware.com

Trying to send message via stsserver.silvertidesoftware.com ...

Connecting ...

< 220 stsserver.SilverTideSoftware.com Microsoft ESMTP MAIL Service,

Version: 5.0.2195.6713 ready at Tue, 18 Dec 2007 21:56:31 -0700

> HELO datacentre

< 250 stsserver.SilverTideSoftware.com Hello [219.64.115.163]

> RSET

< 250 2.0.0 Resetting

> MAIL FROM:<sysadmin_cbe@silvertidesoftware.com>

< 250 2.1.0 sysadmin_cbe@silvertidesoftware.com....Sender OK

> RCPT TO:<sysadmin_cbe@silvertidesoftware.com>

< 250 2.1.5 sysadmin_cbe@silvertidesoftware.com

> DATA

< 354 Start mail input; end with <CRLF>.<CRLF>

> From: sysadmin_cbe@silvertidesoftware.com

> Subject: test (ref: 5)

> To: sysadmin_cbe@silvertidesoftware.com

> Date: Wed, 19 Dec 2007 10:31:06 +0530

>

> test

>

>

> ** Test Mailer trial version, for more information visit

http://www.digiarch.org **

> .

< 250 2.6.0

<STSSERVERIN4MmXKCnz00000041@stsserver.SilverTideSoftware.com> Queued

mail for delivery

> QUIT

Disconnected

Mail successfully sent and accepted.

 

 

I think there is problem with the SMTP. It's not forwarding mail to

our domain.

Could you please tell us how properly re-configure SMTP.

 

Is there any other way to forward the mails?

 

Feel free to give us any suggestions on the problem.

 

Thank you in advance

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Unable to send/receive mails

 

mike <michealsathish@gmail.com> wrote:

 

<snipped for length>

>>

>> Oops - didn't look closely enough - you've got an MX record

>> mail.silvertidesoftware.com but you don't have an A record for it.

>> However, you do have other problems on your server if you can't use

>> OWA or Outlook and are relying on POP3.

>

> Hi

>

> Thank you for your answers.

>

> Still we are not able to receive any external or internal mails

 

You seem to have changed your MX record - it's now

stsserver.silvertidesoftware.com - but you *still* have no A record to

match. You need to have this created for you. Right now your MX record is

pointing at a CNAME - this is a Bad Thing.

>

> We have checked the DSN configuration and point the DNS IP provide by

> our ISP.

>

> We are getting following resulting the NSLOOKUP:

>

> silvertidesoftware.com MX prefernece = 10, mail exchager =

> stsserver.silvertidesoftware.com

> silvertidesoftware.com nameserver = ns1.mcleodusa.net

> silvertidesoftware.com nameserver = ns2.mcleodusa.net

> silvertidesoftware.com nameserver = ns3.mcleodusa.net

> ns1.mcleodusa.net internet address = 209.253.113.2

> ns2.mcleodusa.net internet address = 209.253.113.10

> ns3.mcleodusa.net internet address = 209.253.113.18

>

> I see the mails are struck in the queue.

> Servers-> server->protocols->SMTP->default smtp server-> queues

> I even tried the forceconnection for each queues and refreshed and no

> sign of improvement.

>

> When I try the Telnet silvertidesoftware.com 25 it's connecting.

 

Recap - this part's pretty simple.

 

Your sole MX record is set to stsserver.silvertidesoftware.com.

There is no matching A record for that.

Create an A record for stsserver.silvertidesoftware.com and point it at

your public IP.

>

> I have used the TestMailer software and its give the following message

>

> Attempt to send message with reference 5.

> Preparing message ...

> Message from: sysadmin_cbe@silvertidesoftware.com

> Message to: sysadmin_cbe@silvertidesoftware.com

> Resolving SMTP hosts, using DNS server: 202.54.6.60

> Query MX records for silvertidesoftware.com ...

> Found MX: (010) stsserver.silvertidesoftware.com

> Trying to send message via stsserver.silvertidesoftware.com ...

> Connecting ...

> < 220 stsserver.SilverTideSoftware.com Microsoft ESMTP MAIL Service,

> Version: 5.0.2195.6713 ready at Tue, 18 Dec 2007 21:56:31 -0700

>> HELO datacentre

> < 250 stsserver.SilverTideSoftware.com Hello [219.64.115.163]

>> RSET

> < 250 2.0.0 Resetting

>> MAIL FROM:<sysadmin_cbe@silvertidesoftware.com>

> < 250 2.1.0 sysadmin_cbe@silvertidesoftware.com....Sender OK

>> RCPT TO:<sysadmin_cbe@silvertidesoftware.com>

> < 250 2.1.5 sysadmin_cbe@silvertidesoftware.com

>> DATA

> < 354 Start mail input; end with <CRLF>.<CRLF>

>> From: sysadmin_cbe@silvertidesoftware.com

>> Subject: test (ref: 5)

>> To: sysadmin_cbe@silvertidesoftware.com

>> Date: Wed, 19 Dec 2007 10:31:06 +0530

>>

>> test

>>

>>

>> ** Test Mailer trial version, for more information visit

>> http://www.digiarch.org ** .

> < 250 2.6.0

> <STSSERVERIN4MmXKCnz00000041@stsserver.SilverTideSoftware.com> Queued

> mail for delivery

>> QUIT

> Disconnected

> Mail successfully sent and accepted.

>

>

> I think there is problem with the SMTP. It's not forwarding mail to

> our domain.

> Could you please tell us how properly re-configure SMTP.

 

See http://www.msexchange.org/tutorials/MF002.html for info on how all this

works.

>

> Is there any other way to forward the mails?

 

SMTP doesn't "forward" in the sense you mean.

>

> Feel free to give us any suggestions on the problem.

>

> Thank you in advance

Guest mike

Guest mike

Posted
Posted

Re: Unable to send/receive mails

 

Hi Lanwench,

 

Thank you for your answer. i really appreciated it.

 

We figured out that the SMTP was causing a conflict with Exchange. So

I re-install Exchange server and its service packs to have the proper

SMTP Virtual server again.

 

Now every thing seems to be normal. We are able to receive internal

and external mails.

 

The store.exe was eating up my CPU/Memory. Then figured out that I

have set the Diagnostic Login to maximum and change it none.

 

I will ask my ISP provider to create the A record.

 

Still the WOA is not working, we need to figure out that one. Can you

help me in this part? I ready to give you more details on this.

 

We don't where it really went wrong because our mail server is working

for passed six years without any problems.

 

Once again thank you.

 

Mike.

Guest Lanwench [MVP - Exchange]

Guest Lanwench [MVP - Exchange]

Posted
Posted

Re: Unable to send/receive mails

 

mike <michealsathish@gmail.com> wrote:

> Hi Lanwench,

>

> Thank you for your answer. i really appreciated it.

>

> We figured out that the SMTP was causing a conflict with Exchange. So

> I re-install Exchange server and its service packs to have the proper

> SMTP Virtual server again.

>

> Now every thing seems to be normal. We are able to receive internal

> and external mails.

 

Glad to hear it, but you do need to fix your domain's DNS records.

>

> The store.exe was eating up my CPU/Memory. Then figured out that I

> have set the Diagnostic Login to maximum and change it none.

>

> I will ask my ISP provider to create the A record.

>

> Still the WOA is not working, we need to figure out that one. Can you

> help me in this part? I ready to give you more details on this.

 

Please post a new message in microsoft.public.exchange.clients, containing

all the pertinent details, as it's a

different question (& this thread is getting a little stale).

>

> We don't where it really went wrong because our mail server is working

> for passed six years without any problems.

 

Can't say, sorry.

>

> Once again thank you.

>

> Mike.

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