Cannot uninstall MSN and Avira wont work

[bubblesupper]

Hi,

 

My avira anti virus wont let me have the guard protect on... and my msn will not un install. I have had to put AVG back on and have sunbelt firewall. I'm running on windows XP home ed.

 

Have I got yet another virus?

 

Amanda.

[Guest Wolfeymole]

If you have Avira and AVG installed at the same time then uninstall AVG straight away then try uninstalling MSN.

 

You may also need to uninstall Avira completely and then reinstall that.

[bubblesupper]

Hi,

 

No I didn't have AVG installed when I tried to uninstall MSN, and i only installed AVG after unistalling Avira as Avira stopped working :(

 

Whats going on!?

 

thanks,

 

amanda

[bubblesupper]

Hi again,

 

Now my sunbelt firewall icon has gone from the bottom right corner but in the windows security centre it says its on!

 

Please help :(

 

Amanda

[Guest Wolfeymole]

Ok come off the net and uninstall both antivirus programs, if you have already done so run a Search for any remaining remnants of both programs and delete those too.

 

Then reinstall Avira.

[bubblesupper]

thank you, i'll try that.

 

amanda.

[Guest Wolfeymole]

Please do Amanda and then get back to us.