The RPC server is unavailable

[Guest Ste]

Hello,

 

I've two domain A and B. Users in domain B have to login on a terminal

server in domain A. Between A and B there's an external trust.

 

When I try to login on my terminal server (windows 2003 std r2 sp2) I

get error:

 

Unable to obtain Terminal Server User Configuration. Error: The RPC

server is unavailable.

Event Id: 1219 Source: Winlogon

 

I've verified online, there's a KB821929 from microsoft tals about an

issue with winlogon.exe and roaming profiles, but is not applicable to

my system as I've a different version (my ver is 5.2.3790.3959 against

microsoft wrong version 5.2.3790.68).

 

Also I've tested to login with a different user never logged in before

and I get the same problem.

 

I've verified that Netbios is on, tcp/ip netbios helper is running, and

there're no dns issues.

 

Any hints?

 

Thanks

Stefano

 

http://www.stefanocislaghi.it/

[Guest Vera Noest [MVP]]

Re: The RPC server is unavailable

 

Is there a firewall between the two domains?

Check if the following article helps:

 

911799 - Error message in a Windows Server 2003-based domain or in

a Windows 2000 Server-based domain: "The remote procedure call

failed and did not run"

http://support.microsoft.com/?kbid=911799

 

And there are some related tips on EventID.net:

http://www.eventid.net/display.asp?eventid=1219&eventno=2848

&source=Winlogon&phase=1

 

As a last resort, you can try the workaround (not the hotfix) from

this article:

 

815266 - "Your Interactive Logon Privilege Has Been Disabled" Error

When You Try to Log on to a Terminal Server

http://support.microsoft.com/?kbid=815266

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

Ste <ste@i.net.it> wrote on 18 dec 2007 in

microsoft.public.windows.terminal_services:

> Hello,

>

> I've two domain A and B. Users in domain B have to login on a

> terminal server in domain A. Between A and B there's an external

> trust.

>

> When I try to login on my terminal server (windows 2003 std r2

> sp2) I get error:

>

> Unable to obtain Terminal Server User Configuration. Error: The

> RPC server is unavailable.

> Event Id: 1219 Source: Winlogon

>

> I've verified online, there's a KB821929 from microsoft tals

> about an issue with winlogon.exe and roaming profiles, but is

> not applicable to my system as I've a different version (my ver

> is 5.2.3790.3959 against microsoft wrong version 5.2.3790.68).

>

> Also I've tested to login with a different user never logged in

> before and I get the same problem.

>

> I've verified that Netbios is on, tcp/ip netbios helper is

> running, and there're no dns issues.

>

> Any hints?

>

> Thanks

> Stefano

>

> http://www.stefanocislaghi.it/