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Posted

Hi,

Im having a issue.

I cant open any .Doc in word the error saids: the file bob.doc is not available.

I dont have any virus we worked on it here 2 weeks ago my system is clean.

i have microsoft office 2007 professional.

Can anyone help me resolve this i have allot of DOC that wont work in Word.

Thanks BOB

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Posted

im srry ive checked everything in office 2007 nothing will open from word to Excel to power point ill try your post and then get back to you...

BOB

Posted

Hi

 

Have you installed anything before you started to get this error?

 

What anti virus software do you have?

 

 

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Posted

There have been people with the same problem and AVG was to blame.

 

For a test, disable AVG and see if you can open the files, if that dont work you might have to uninstall it. If it is still the same problem then you know its not AVG.

 

Is AVG the free version or the paid for one?

 

 

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Posted

Hi,

Ive tried safe mode and still nothin works in office and now ive try disabling AVG which is a paid version and still the same nothin opens.

BOB

Guest Wolfeymole
Posted
What errors did you get on the download in post 2 Bob?
Posted

Can you create a document, save it to disk and then open it?

 

Are you trying to open files by double clicking on them? If so, try opening them from within Word using the File / Open commands. See if that works.

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We are all members helping other members.

Please return here where you may be able to help someone else.

After all, no one knows everything and you may have the answer that someone needs.

Posted

You said you "tried to make a document". Does this mean you can't create a document or that you can't open the document you made?

 

Either way it sounds like it's time to reinstall microsoft office 2007 professional if you can't make or open a document you made with it.

 

I'm assuming you have the disks and that this isn't a trial version.

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