Windows Media Player 11

[Ace_786]

Hi guys im very sorry if this has been posted in wrong section, i have a problem with my WMP11 the problem im having is that im trying to burn songs on to my CD -R disk but it just won't write to disk and instead i get an error something like Windows has encountered a problem while burning , please check weather burner is connected something like that. it has just started to happen i dunno where the problem is my laptop is like 3 years old now so i doubt it can be my laptop , does anyone know what i can do please? it would be really appreciated if you can provide any kind of assistance as i need to burn songs in to my cd asap.

 

Thanks :)

[Guest Wolfeymole]

Hello Ace

 

Welcome to FPCH

 

Ok a couple of questions.

 

What happens if you try to just play normal cd's?

 

Have you tried burning files to cd's, say Word docs etc?

[Ace_786]

Hello Ace

 

Welcome to Extreme Tech Support - Free PC Help

 

Ok a couple of questions.

 

What happens if you try to just play normal cd's?

 

Have you tried burning files to cd's, say Word docs etc?

 

Hi Mate, It plays normal cds fine. just won't burn songs :confused: and i have not tried the word doc and never have to be honest so won't know what to do sorry.

[Guest Wolfeymole]

Ok you sound to be using WMP 11 to just burn music, have you any other burning software installed like Nero for example?

 

It sounds to me like the burning aspect of the drive is knackered to be honest mate.

[Ace_786]

Ok you sound to be using WMP 11 to just burn music, have you any other burning software installed like Nero for example?

 

It sounds to me like the burning aspect of the drive is knackered to be honest mate.

 

Omg i haven't burned much from this computer , i used Nero and few other programmes but still cant burn i guess i won't be able to burn again unless i spend money on it lol:confused:

[Guest Wolfeymole]

Ok slow down ok, calm down.

 

What we need to ascertain is if you can burn other files.

 

At the risk of wasting a 700 MB cd try burning something other than music to a disk by using either Nero, if you still have it, or Roxio which should be built into XP.

 

My bet is that it won't.

 

Get back to us ok.

[Ace_786]

Ok slow down ok, calm down.

 

What we need to ascertain is if you can burn other files.

 

At the risk of wasting a 700 MB cd try burning something other than music to a disk by using either Nero, if you still have it, or Roxio which should be built into XP.

 

My bet is that it won't.

 

Get back to us ok.

 

 

ok will get back with you in a bit mate.

[Ace_786]

Ok mate i did burn few pictures from Nero to my disk and played it on my dvd player and my pictures showed up!

[Guest Wolfeymole]

Ok it sounds like WMP 11 is corrupt, uninstall it and re-install it from here.

 

Windows Media Player 11

[Ace_786]

Ok it sounds like WMP 11 is corrupt, uninstall it and re-install it from here.

 

Windows Media Player 11

 

i did uninstall and then reinstalled it but i still have the same issue mate. it rolls back to the older version but yes i did reinstall wmp11 still have the same problem and sorry about the PMS mate :)

[Guest Wolfeymole]

Ok uninstall WMP 11 and the run a Search for any Files and Folders by typing windows media player 11 and delete them.

 

I'd go back to WMP 10.

 

Read this carefully here.

 

It's the 3rd download.

 

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

[Ace_786]

Ok uninstall WMP 11 and the run a Search for any Files and Folders by typing windows media player 11 and delete them.

 

I'd go back to WMP 10.

 

Read this carefully here.

 

It's the 3rd download.

 

http://www.microsoft.com/windows/windowsmedia/download/AllDownloads.aspx

 

 

I did try burning with the WMP10 same thing happened did not burn, should i still roll back to it? and delete wmp11 files?

[Guest Wolfeymole]

Read this

 

Readme for Windows Media Player 11 for Windows XP

[Ace_786]

Read this

 

Readme for Windows Media Player 11 for Windows XP

 

so do what it says there and then reinstall WMP11? as it suggests on that Readme?

[Guest Wolfeymole]

1. Disconnect any portable music or video devices that might be attached to your computer.
   
2. Click Start, and then click Control Panel.
   
3. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
   
4. Click Windows Media Player 11, and then click Remove.
   
5. In each of the two confirmation dialog boxes that appear, click OK.
   
6. When the rollback process is complete (it might take several minutes), click Restart.
   

[Ace_786]

1. Disconnect any portable music or video devices that might be attached to your computer.
   
2. Click Start, and then click Control Panel.
   
3. In the Category View of Control Panel, click Add or Remove Programs, and then click Remove a program.
   
4. Click Windows Media Player 11, and then click Remove.
   
5. In each of the two confirmation dialog boxes that appear, click OK.
   
6. When the rollback process is complete (it might take several minutes), click Restart.
   

 

Yeh doing that now but at the end it does say Install the final released version of Windows Media Player 11 for Windows XP and play protected content in Windows Media Player 11 for Windows XP. I guess i will need to do that also.

[Guest Wolfeymole]

Yes the FINAL released version as you probably have the Beta version.

[Ace_786]

Yes the FINAL released version as you probably have the Beta version.

 

Windows Media Player 11 i did download this earlier after reinstalling i suppose this is the one i need again ?

[Guest Wolfeymole]

Don't get the 64 bit version unless you are running 64 bit XP ok, get the first one on the list.

[Ace_786]

Don't get the 64 bit version unless you are running 64 bit XP ok, get the first one on the list.

 

 

Ok downloaded now will try and burn my songs hope it works lol

[Ace_786]

Arghhh it only completed 2 songs then just did the same thing like before i guess it won't work , but thanks alot for your help mate! i guess something is wrong maybe with my wmp11 or laptop not too sure! but once again thanks for the Assistance! :)

[Plastic Nev]

Hi, probably a daft question;) but have you tried a different make of CD/R disks? sometimes there can be odd issues with some makes and seems to be more so with laptops. Try a different make, and also have you tried with rewritable disks? I know they are more expensive, but worth a try.

 

Other wise it seems strange that it did manage two tracks and then failed. That makes me suspicious there may be some intermittent fault with the drive itself.

That can only be proved with a replacement one of course I am afraid.

However it may only be a poor connection, can you get into the laptop and check the leads are connected properly?

Just my two penny worth.

Nev.

Edited May 15, 2009 by Plastic Nev

[Ace_786]

Hi, probably a daft question;) but have you tried a different make of CD/R disks? sometimes there can be odd issues with some makes and seems to be more so with laptops. Try a different make, and also have you tried with rewritable disks? I know they are more expensive, but worth a try.

 

Other wise it seems strange that it did manage two tracks and then failed. That makes me suspicious there may be some intermittent fault with the drive itself.

That can only be proved with a replacement one of course I am afraid.

However it may only be a poor connection, can you get into the laptop and check the leads are connected properly?

Just my two penny worth.

Nev.

 

what leads mate? only lead i connect to it is my charger lol, and also i have not tried CD - RW yet might do soon don't care what it costs i just need this solved asap! and as far for drives might get it replaced if that is causing the problems.

[Plastic Nev]

Hi Ace, I meant the internal leads inside the laptop. It may only be the connections inside come loose. I did say "Can you get into the laptop?"

Nev.

[Ace_786]

Hi Ace, I meant the internal leads inside the laptop. It may only be the connections inside come loose. I did say "Can you get into the laptop?"

Nev.

 

internet and all works fine mate. i don't think there is any other problem but it does surprise me alot as few months ago when i last burned songs from this laptop all seemed working fine i never used my laptop to burn much anyways, so i dunno what to do maybe some settings somewhere need tweaking?