Terminal Server Licensing Faux Pas

[Guest D|an-0]

I was installing licensing on our terminal server and accidently entered

more licenses than I purchased. How do I remove the incorrect number

of licenses? Your Thoughts?

 

D|an-0

[Guest Bart Van Vugt]

RE: Terminal Server Licensing Faux Pas

 

Reinstall your license server. Depending on the type of licensing you'll have

to call MS to release the licenses.

 

"D|an-0" wrote:

> I was installing licensing on our terminal server and accidently entered

> more licenses than I purchased. How do I remove the incorrect number

> of licenses? Your Thoughts?

>

> D|an-0

>

[Guest David Shen [MSFT]]

RE: Terminal Server Licensing Faux Pas

 

Dear customer,

 

Thank you for posting here.

 

Comments:

==========

 

Terminal Services CALs on the terminal server,you may call the Terminal

Services Licensing Customer Service Center (CSC) and request a reissue of

the number of necessary Terminal Services CALs. For Windows-based Terminal

Services, you can complete this reissue process only by using the

telephone. A reissued set of Terminal Services CALs is displayed in the

Terminal Services Licensing administrative tool as another license key pack

installation. Other than being a separate license key pack installation,

reissued Terminal Services CALs are not distinguishable from an original

installation.

 

To find the phone number for the CSC nearest you and install your reissued

licenses:

 

1. Start the Terminal Services Licensing tool on your Windows 2000 server.

2. On the View menu, click Properties.

3. Click the Connection Method tab.

4. In the drop-down box, click Telephone and your country.

5. Click OK.

6. On the Action menu, click Install Licenses to start the Licensing wizard

and obtain the telephone number.

7. Call the CSC and describe your need to reissue licenses.

8. The CSR guides you through the process.

 

For more information on how to locate clearinghouse, please refer to:

 

291795 HOW TO: Locate a Phone Number for the Microsoft Clearinghouse

http://support.microsoft.com/?id=291795

 

For more information on how to transfer terminal CALs, please refer to:

 

248430 How to Transfer Terminal Services CAL from One Computer to Another

http://support.microsoft.com/?id=248430

 

Thanks & Regards,

 

David Shen

Microsoft Online Partner Support

Microsoft Global Technology Support Center

[Guest David Shen [MSFT]]

RE: Terminal Server Licensing Faux Pas

 

Dear Customer,

 

We wanted to see if the information provided was helpful. Please keep us

posted on your progress and let us know if you have any additional

questions or concerns.

 

We are looking forward to your response.

 

Thanks & Regards,

 

David Shen

Microsoft Online Partner Support

Microsoft Global Technology Support Center

[Guest D|an-0]

Re: Terminal Server Licensing Faux Pas

 

David Shen [MSFT] wrote:

> Dear Customer,

>

> We wanted to see if the information provided was helpful. Please keep us

> posted on your progress and let us know if you have any additional

> questions or concerns.

>

> We are looking forward to your response.

>

> Thanks & Regards,

>

> David Shen

> Microsoft Online Partner Support

> Microsoft Global Technology Support Center

>

Yes, thanks for your help.

 

d|ano - 0

[Guest David Shen [MSFT]]

RE: Terminal Server Licensing Faux Pas

 

Dear Customer,

 

I'm glad to hear that the information is helpful for the issue. If you have

any question, please feel free to use newsgroup again.

 

Thanks a lot.

 

David Shen

Microsoft Online Partner Support

Microsoft Global Technology Support Center