USB Modem not detected...

[Guest Lori]

I've just attached a Compaq 56k USB external fax modem to my kids computer to

allow them internet access, but the modem is not recognized via the USB port.

I have the install disk for the modem, but it's not recognizing the modem

when i use the setup for this.

 

Any ideas on what I can do to get this working?

[Guest philo]

Re: USB Modem not detected...

 

 

"Lori" <Lori@discussions.microsoft.com> wrote in message

news:E54C8DA8-6C3A-483B-90A8-F016491C437D@microsoft.com...

> I've just attached a Compaq 56k USB external fax modem to my kids computer

to

> allow them internet access, but the modem is not recognized via the USB

port.

> I have the install disk for the modem, but it's not recognizing the modem

> when i use the setup for this.

>

> Any ideas on what I can do to get this working?

 

 

Try another USB device on the port to determine if the port itself is

bad...or if the problem is with the modem

[Guest Lori]

Re: USB Modem not detected...

 

I've tried using a flash drive in the both of the USB ports and it seems to

work fine for that. But plugging the modem into either of them seems to be

the issue.

 

Any other suggestions?

Thanks!

 

 

"philo" wrote:

>

> "Lori" <Lori@discussions.microsoft.com> wrote in message

> news:E54C8DA8-6C3A-483B-90A8-F016491C437D@microsoft.com...

> > I've just attached a Compaq 56k USB external fax modem to my kids computer

> to

> > allow them internet access, but the modem is not recognized via the USB

> port.

> > I have the install disk for the modem, but it's not recognizing the modem

> > when i use the setup for this.

> >

> > Any ideas on what I can do to get this working?

>

>

> Try another USB device on the port to determine if the port itself is

> bad...or if the problem is with the modem

>

>

>

[Guest philo]

Re: USB Modem not detected...

 

 

"Lori" <Lori@discussions.microsoft.com> wrote in message

news:D9AF033C-96A5-4C95-8F04-ED4FA066C744@microsoft.com...

> I've tried using a flash drive in the both of the USB ports and it seems

to

> work fine for that. But plugging the modem into either of them seems to

be

> the issue.

>

> Any other suggestions?

> Thanks!

>

>

 

 

The modem or it's "power block" if it has one is probably defective...

 

Try the modem on another machine and if it's stillnot detected...then it's

probably just plain bad...

 

If possible, use a serial modem...they seem to always work

[Guest Lil' Dave]

Re: USB Modem not detected...

 

"Lori" <Lori@discussions.microsoft.com> wrote in message

news:E54C8DA8-6C3A-483B-90A8-F016491C437D@microsoft.com...

> I've just attached a Compaq 56k USB external fax modem to my kids computer

> to

> allow them internet access, but the modem is not recognized via the USB

> port.

> I have the install disk for the modem, but it's not recognizing the modem

> when i use the setup for this.

>

> Any ideas on what I can do to get this working?

 

If you have a serial port (com1 or com2), use an external modem of U.S.

Robotics make on that port. Take the USB modem back where you got it.

Dave