Win 32: RPC server is unavailable

[Guest Gopher]

Windows 2003 Server w/ Service Pack 2 applied. It is currently up-to-date

with all post-sp2 patches.

 

Another vendor had installed a program called Scan Router Lite some time

ago. It is a free program supplied with Ricoh Copiers that allows "push"

scaning from the copier to a network drive. The program failed for whatever

reason.

 

The vendor performed a "repair" from add/remove programs. The program that

he used was the old version that came with the copier (3 years ?). The

"repair" required a re-boot.

 

Upon re-boot, the error referenced above appears. The server starts and

functions as a file server. Unfortunately, all of the symptoms detailed in

Bulletin 933994 appear (almost as if it was written specifically for me). It

appears as though newer files were overwritten by files from the 3+ year old

disk supplied by a copier manufacturer.

 

Question. When I try to find the latest COM+ rollup package, I am directed

to Service Pack 2. Can I just install Service Pack 2 instead and then follow

the rest of the instructions? Is there anything I need to be careful with

here?

 

FYI, I gutted the copier software off the server and suggested that the

other vendor supply his own hardware in the future.