Error: could not locate inf file

[Guest cahemphill1@comcast.net]

Since installation of updates from automatic Microsoft Security

Updates when I open one of the a user account (my wife, my children,

and I have different user accounts) I get this message on the screen.

 

At the top of the prompt it says- Advanced INF Install

 

ERROR: could not locate INF file 'C:Windows\inf\GETPUSo.INF'

 

 

Can you tell me what this means and how to repair it?

[Guest Mike M]

Re: Error: could not locate inf file

 

I believe that this problem has nothing to do with any update you might

have received from Microsoft. Assuming, a big if I know, that you missed

out an L from the message and meant to type GETPLUSo.INF then this is part

of the GetPlus download manager which is I believe used by Adobe although

there are many reports of a similarly named file being associated with

malware. I would suggest that you check your system for malware using

your preferred AV and spyware scanners ensuring that you are using their

most recent signatures.

 

What I suspect may have happened is that you have already scanned your

system and the file getpluso.inf was considered to be potentially

malicious and removed or quarantined whilst leaving the entry used to

launch this file still present in the registry. If my guess is correct

then you should be able to use MSConfig (Start | Run, enter MSConfig in

the box and click OK.) Look on the Startup tab and look for an entry that

contains something like the following:

getPlusUninstall_ocx

rundll32.exe advpack.dll,LaunchINFSection C:\WINDOWS\inf\GETPLUSo.INF,

DefaultUninstall

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce

If/when located uncheck this startup item and reboot. You will be

informed that you are running in selective startup mode or similar, just

check the box to acknowledge and not be informed again.

--

Mike Maltby

mike.maltby@gmail.com

 

 

cahemphill1@comcast.net <cahemphill1@comcast.net> wrote:

> Since installation of updates from automatic Microsoft Security

> Updates when I open one of the a user account (my wife, my children,

> and I have different user accounts) I get this message on the screen.

>

> At the top of the prompt it says- Advanced INF Install

>

> ERROR: could not locate INF file 'C:Windows\inf\GETPUSo.INF'

>

>

> Can you tell me what this means and how to repair it?