Freezing Problem

[Flytch]

I think this is the right sub-forum for my issue but if I'm wrong apologies.

 

My pc is a Dell Inspiron 531

AMD Athlon 64 X2 Dual Core Processor 4000+, 2100 Mhz, 2 Core, 2 Logical Processor

Nvidia GeForce 6150 nForce 430

 

 

I've had it for about a year and a half now and ever since I bought it from Dell it has had a persistent problem which means that it periodically freezes, most often accompanied by the speakers stuttering and eventually goes to a blue screen with the text KERNEL_STACK_INPAGE_ERROR and KERNEL_DATA_INPAGE_ERROR. When it last crashed, about half an hour ago I wrote down the code at the bottom; 0x0000007A (0x930FAE58, 0xC000000E, 0x2907F864, 0x93E35EE0)

 

win32k.sys - Address 93E35EEO base at 93c70000, Datestamp 00000000

 

This problem has been occuring since the very day I first set it up and I've not added any hardware apart from some speakers and a wireless usb but those were after the initial crashes. It always happens when I'm running a full screen problem, occassionally during films and without fail on any game after no set duration.

I have up to date drivers for everything to my knowledge.

 

If anyone can help me I would be ever so grateful because this problem has been bugging me for ages.

 

Ben

[Tootech]

Have a look here

 

Documentation

 

Download the 13.3MB manual and have a look at page 80 onwards.

 

Start your PC and immediately press F12.

 

That should get you into the Utility Partition.

 

Run a Memory Test,

 

Then a System Test, and choose Extended Test.

 

Post the results please.

[Flytch]

I ran the tests and everything passed, after I ran those I ran some 'symptom trees' test or something of that like, it then gave me an error message and asked me to do a system restore, I did that and it is back to its previous state now, any ideas?

[maynardvdm]

Hi

 

I would suggest you run check disk.

• Press the [Windows key]+[R]
  
• In the Run command type chkdsk /r and press enter.
  
• It might ask you if you want to schedule it for when the pc reboots, select yes
  
• Reboot your pc
  

 

Let us know if there were any bad sectors.

[Flytch]

I ran the check disk and there was no indication of anything wrong there.