banaaana Posted May 20, 2009 Posted May 20, 2009 Hi All Im runnning firefox on windows xp Everything was runnning fine up until a couple of weeks ago. Internet pages are now taking longer to load and when gaming online, the page is stuttering (sorry, done know the correct terminolligy :confused: ) I have mcafee anti virus, which i constantly update and run, nothing is showing on there. I have also defragged my pc. Any suggestions anyone? If i need to run any software, links would be appreciated. I am intermaediate at this sort of stuff , so excuse my explanation of the problem. Kind regards Dave Quote
starams5 Posted May 20, 2009 Posted May 20, 2009 Hi What is your method for cleaning Firefox caches? Quote
banaaana Posted May 20, 2009 Author Posted May 20, 2009 Hi I use tools and clear private data I have cleared everything , cookies , search history etc many thanks Quote
starams5 Posted May 20, 2009 Posted May 20, 2009 (edited) Download Mozilla Firefox 3.0.10. Backup your current Firefox profile with MozBackup before uninstalling. After you have backed up your profile uninstall your existing Firefox. Navigate to the following paths and verify that Mozilla is gone: C:\Documents and Settings\???\Application Data\ (Unhide folders, Explorer/Tools tab/Folder Options/View) C:\Program Files Start/Run. In the Run box type regedit and press enter. Expand HKEY_CURRENT_USER Expand Software Look for "Mozilla" if it is there, right click on it and delete it. Now go to the HKEY_LOCAL_MACHINE. Expand HKEY_LOCAL_MACHINE Expand Software Look for "Mozilla" if it is there, right click on it and delete it. Reboot the computer and install the new Firefox. For troubleshooting purposes do not restore your profile just yet. I want you to surf the internet and see if your surfing is faster. Firefox has a configuration page ( about:config). Malware will alter these settings to suit their own needs sometimes resulting in problems for the user. Edited May 20, 2009 by starams5 Quote
banaaana Posted May 20, 2009 Author Posted May 20, 2009 Hi Ive done this and it seems to be running a bit smoother and loading faster , but still stuttering a bit on the online games? many thanks for your time regards Dave Quote
starams5 Posted May 21, 2009 Posted May 21, 2009 Hi At least you resolved half of the problem. The online gaming issue sounds like a different matter altogether. Take care. Quote
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