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Posted

Hi All

 

Im runnning firefox on windows xp

 

Everything was runnning fine up until a couple of weeks ago.

 

Internet pages are now taking longer to load and when gaming online, the page is stuttering (sorry, done know the correct terminolligy :confused: )

 

I have mcafee anti virus, which i constantly update and run, nothing is showing on there.

I have also defragged my pc.

 

Any suggestions anyone?

 

If i need to run any software, links would be appreciated.

I am intermaediate at this sort of stuff , so excuse my explanation of the problem.

 

 

Kind regards

 

 

Dave

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Posted (edited)

Download Mozilla Firefox 3.0.10. Backup your current Firefox profile with MozBackup before uninstalling. After you have backed up your profile uninstall your existing Firefox. Navigate to the following paths and verify that Mozilla is gone:

 

C:\Documents and Settings\???\Application Data\ (Unhide folders, Explorer/Tools tab/Folder Options/View)

C:\Program Files

 

Start/Run. In the Run box type regedit and press enter.

Expand HKEY_CURRENT_USER

Expand Software

Look for "Mozilla" if it is there, right click on it and delete it.

 

Now go to the HKEY_LOCAL_MACHINE.

Expand HKEY_LOCAL_MACHINE

Expand Software

Look for "Mozilla" if it is there, right click on it and delete it.

 

Reboot the computer and install the new Firefox. For troubleshooting purposes do not restore your profile just yet. I want you to surf the internet and see if your surfing is faster. Firefox has a configuration page ( about:config). Malware will alter these settings to suit their own needs sometimes resulting in problems for the user.

Edited by starams5
Posted

Hi

 

Ive done this and it seems to be running a bit smoother and loading faster , but still stuttering a bit on the online games?

 

many thanks for your time

 

regards

 

Dave

Posted

Hi

 

At least you resolved half of the problem. The online gaming issue sounds like a different matter altogether. Take care.

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