colinm Posted May 24, 2009 Posted May 24, 2009 hi, wondered if anyone had any advice on this, i'm getting an error message when i try and turn off my computer saying my profile storage space has been exceeded. i've dealeated everything i can which i know is safe, but it's still too big. i've searched the web, which hasn't provided a solution but suggests it's a problem with policy settings, but not being that well versed i'm having trouble figuring this out myself, sorry. i run xp, and this has occured since some general problems mean i had to do a partial reinstall. i frequently get the blue screen crashes, don't know if this is related or due to the fact i have to turn the power off to close the computer down. some sites (including this one) mention a programme called "Poledit.exe" but this isn't recognised when i input it to the run tab. as suggested in a relevant thread here, i tried the mmc/ add group policy snap in thing, but there's no group policy in the available snap ins list any thoughts would be great! thanks, colin Quote
Guest Wolfeymole Posted May 24, 2009 Posted May 24, 2009 i had to do a partial reinstall I'm confused as there is no such thing Colin, can you explain exactly what you did on that occasion please. Quote
Jelly Bean Posted May 24, 2009 Posted May 24, 2009 Hello and welcome. This should and help and explain the issue for you: Your Roaming Profile Let me know how it goes thankyou. Jelly Bean. Quote Rwy'n ceisio fy ngorau......................
Tootech Posted May 24, 2009 Posted May 24, 2009 Did you by any chance have a Spyware Protect infection on your computer before the problem started? Quote
roddy Posted May 24, 2009 Posted May 24, 2009 hi, wondered if anyone had any advice on this, i'm getting an error message when i try and turn off my computer saying my profile storage space has been exceeded. i've dealeated everything i can which i know is safe, but it's still too big. i've searched the web, which hasn't provided a solution but suggests it's a problem with policy settings, but not being that well versed i'm having trouble figuring this out myself, sorry. i run xp, and this has occured since some general problems mean i had to do a partial reinstall. i frequently get the blue screen crashes, don't know if this is related or due to the fact i have to turn the power off to close the computer down. some sites (including this one) mention a programme called "Poledit.exe" but this isn't recognised when i input it to the run tab. as suggested in a relevant thread here, i tried the mmc/ add group policy snap in thing, but there's no group policy in the available snap ins list any thoughts would be great! thanks, colin I had the same warning a couple of months ago after my son was downloading music?. I tried installing AV and Spyware software but eventually re-formatted drive and re-installed programmes and set internet security level to high. Since then I've had no problems. Quote
colinm Posted May 25, 2009 Author Posted May 25, 2009 thanks all for the help! wolfey, sorry, i meant i did a repair rather than a full reinstall of windows. jelly bean, yeah i followed that previously (most internet help pointed towards uni sites which said similar things). is it safe to delete the 'temp' folder in application data? i read it might mess things up. tootech, i couldn't find anything, but the folk that do viruses are no doubt smarter than me! roddy, cheers, i saw that thread i think, hoping to avoid wiping everything out, but i'm backing everything up just in case. thanks for your time everyone. Quote
Jelly Bean Posted May 25, 2009 Posted May 25, 2009 Hello again. If you wish to check to see if there is a malware issue I would take a look at this section: Malware Removal, AV, Firewalls etc - Computer Support Forums - FreePCHelp.co.uk This may rule in or out a malware problem. It is worth a try if you realy do not want to reinstall and spend time backing up important data. Jelly Bean. Quote Rwy'n ceisio fy ngorau......................
Goku Posted May 25, 2009 Posted May 25, 2009 Hello Colin. From your description, I guess you have already read the following article and tried the instructions suggested. However, I would recommend you to give it another shot and see if it helps or not. How To Use the Group Policy Editor to Manage Local Computer Policy in Windows XP Hope that helps. :) -- Goku Quote
Tootech Posted May 25, 2009 Posted May 25, 2009 (edited) Download the file below and unzip it. [ATTACH]544[/ATTACH] Create a new System Restore point Start>All Programs>Accessories>System Tools>System Restore Select Create a restore point, give it a name and click Create. Close System Restore. Double click the file Profile_Fix.reg that you have unzipped, click Yes to the prompt to merge. When done, restart your computer. Run another shutdown to check it - has the problem gone away now? Edited September 27, 2009 by Tootech Quote
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