Blank screen on start up.

[dan m]

hello.

 

Friend brought me there computer because it stopped working.

 

The problem is when you turn it on all you get is a blank black screen you can here everything else in the computer start up fine and u can here it open msn and bits just no picture.

 

i think its either the screen that has gone or its the graphic card, i tried plugging the computer into a external monitor and nothing came up i checked the cable and the screen by doing that same with another computer and it worked so i now think its the graphics card.

 

just thought i would see what other people thought about the problem

 

Its a packard bell note book.

 

thank you for any help you can give

 

Dan

[Guest Wolfeymole]

Hi Dan

 

Welcome to FPCH

 

It does indeed sound like the onboard graphics have died but did you change the output to external by pressing one of the Function keys?

 

On my Acer it's F5

[dan m]

yes tried manually getting the screen to sync. by holding down the FN key and the the required F key still nothing.

 

Thank you for your post least now im 90% sure its the graphic card will.

 

Thank you for your welcome =)

[Guest Wolfeymole]

Ok just to be absolutely precise here let me get this right.

 

You tried the lappy on a known working monitor and nothing?

 

Then you tried the known working monitor on a good PC and all was ok yes?

 

If this is the case then the lappys graphics are shot.

[dan m]

Yup thats what i did.

[Guest Wolfeymole]

Very well Dan

 

To my mind it would be not cost effective to have a new card, it can't really be called a card, fitted to the laptop.

 

Time for a trip to the shops for a new laptop but please tell your friends not to go to PC World as in my opinion I wouldn't allow them to advise me on a mouse mat.

[dan m]

yup did tell them the worst would be the card had gone and they would need a new laptop.

 

Have to agree with you about pc world they should try training their staff before setting them customers.

 

Thank you for your time

[Guest Wolfeymole]

You are most welcome Dan and thank you for joining FPCH :)