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system restore is not able to protect your computer

Guest allure

By Guest allure
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Guest allure

Guest allure

Posted
Posted

i get this message when i try to do system restore >>>> system restore is

not able to protect your computer...

baring in mind the file system restore is not in the adminstrative tools

services too ...pls advise what to do to get my system restore to

work?????????

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Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:3DE48B9E-0649-4D97-A44B-648F78BFFA1F@microsoft.com...

>i get this message when i try to do system restore >>>> system restore is

> not able to protect your computer...

> baring in mind the file system restore is not in the adminstrative tools

> services too ...pls advise what to do to get my system restore to

> work?????????

>

>

This could be because of several issues:

What exactly is giving the message, is it a windows dialog or your

Anti-virus software or something else?

Your anti-virus software performs an active scan during a restoration,

if the scan finds infection within the restore files it tries to clean them,

if unsuccessful it will block the restoration.

If it is your anti-virus software preventing a restore (and it sounds like

it is).

You can try this:

Logon to the update site for your anti-virus and perform a manual update

of virus definitions to bring it fully uptodate.

Then disconnect from internet.

Then *disable* your anti-virus software and then try a system restore point.

If the system restore works but it was a virus, you have now restored PC

to a contaminated state.

Open your anti-virus and perform a full scan, with luck your uptodate

anti-virus will catch and clean any infection that was hidden in the restore

files.

There is of course the outside risk that the virus cannot be cleaned out,

though your anti-virus will identify it and you will have at least the

details

to post here for me to try and figure.

But, if you have a good AV application installed and you have brought

it uptodate, it will catch any infection that you restore.

 

Another option is that system restore points are corrupt.

Was there a specific reason you need to try a system restore?

A way of clearing corrupt system restore is to disable it and then

re-enable, but of course you lose all existing restore points.

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

hello Marry ...thanks so much for your feed could you tell me the

way of clearing corrupt system restore is to disable it and then

re-enable????

 

iam running Avast antivirus shall i follow yr steps ???

 

Allure

 

 

 

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:3DE48B9E-0649-4D97-A44B-648F78BFFA1F@microsoft.com...

> >i get this message when i try to do system restore >>>> system restore is

> > not able to protect your computer...

> > baring in mind the file system restore is not in the adminstrative tools

> > services too ...pls advise what to do to get my system restore to

> > work?????????

> >

> >

> This could be because of several issues:

> What exactly is giving the message, is it a windows dialog or your

> Anti-virus software or something else?

> Your anti-virus software performs an active scan during a restoration,

> if the scan finds infection within the restore files it tries to clean them,

> if unsuccessful it will block the restoration.

> If it is your anti-virus software preventing a restore (and it sounds like

> it is).

> You can try this:

> Logon to the update site for your anti-virus and perform a manual update

> of virus definitions to bring it fully uptodate.

> Then disconnect from internet.

> Then *disable* your anti-virus software and then try a system restore point.

> If the system restore works but it was a virus, you have now restored PC

> to a contaminated state.

> Open your anti-virus and perform a full scan, with luck your uptodate

> anti-virus will catch and clean any infection that was hidden in the restore

> files.

> There is of course the outside risk that the virus cannot be cleaned out,

> though your anti-virus will identify it and you will have at least the

> details

> to post here for me to try and figure.

> But, if you have a good AV application installed and you have brought

> it uptodate, it will catch any infection that you restore.

>

> Another option is that system restore points are corrupt.

> Was there a specific reason you need to try a system restore?

> A way of clearing corrupt system restore is to disable it and then

> re-enable, but of course you lose all existing restore points.

>

>

>

Guest PA Bear

Guest PA Bear

Posted
Posted

Re: system restore is not able to protect your computer

 

Is SBS installed?

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

allure wrote:

> i get this message when i try to do system restore >>>> system restore is

> not able to protect your computer...

> baring in mind the file system restore is not in the adminstrative tools

> services too ...pls advise what to do to get my system restore to

> work?????????

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:452EA5DC-F72C-4E09-9348-1205DA79CEE9@microsoft.com...

> hello Marry ...thanks so much for your feed could you tell me the

> way of clearing corrupt system restore is to disable it and then

> re-enable????

>

If you disable/re-enable you lose all existing restore points

but it clears the corruption and starts afresh.

Is there a specific reason you want to perform a system restore?

http://support.microsoft.com/kb/264887/en-us

Be sure that you are aware that if you disable/re-enable you will

lose all existing restore points.

> iam running Avast antivirus shall i follow yr steps ???

 

I am not familiar with the freeware Avast software.

Is it uptodate as of the last few minutes?

If you perform a system restore with Avast disabled

and it was a virus, it will then be active in the restored

settings. Reactivating Avast and scanning should catch

it, but it is not 100% gauranteed. At the very least it will

identify the virus (if any).

Be sure you are aware of the reprecussions if you opt

for this route.

 

 

 

>

> Allure

>

>

>

>

> "Sister Mary" wrote:

>

>>

>> "allure" <allure@discussions.microsoft.com> wrote in message

>> news:3DE48B9E-0649-4D97-A44B-648F78BFFA1F@microsoft.com...

>> >i get this message when i try to do system restore >>>> system restore

>> >is

>> > not able to protect your computer...

>> > baring in mind the file system restore is not in the adminstrative

>> > tools

>> > services too ...pls advise what to do to get my system restore to

>> > work?????????

>> >

>> >

>> This could be because of several issues:

>> What exactly is giving the message, is it a windows dialog or your

>> Anti-virus software or something else?

>> Your anti-virus software performs an active scan during a restoration,

>> if the scan finds infection within the restore files it tries to clean

>> them,

>> if unsuccessful it will block the restoration.

>> If it is your anti-virus software preventing a restore (and it sounds

>> like

>> it is).

>> You can try this:

>> Logon to the update site for your anti-virus and perform a manual update

>> of virus definitions to bring it fully uptodate.

>> Then disconnect from internet.

>> Then *disable* your anti-virus software and then try a system restore

>> point.

>> If the system restore works but it was a virus, you have now restored PC

>> to a contaminated state.

>> Open your anti-virus and perform a full scan, with luck your uptodate

>> anti-virus will catch and clean any infection that was hidden in the

>> restore

>> files.

>> There is of course the outside risk that the virus cannot be cleaned out,

>> though your anti-virus will identify it and you will have at least the

>> details

>> to post here for me to try and figure.

>> But, if you have a good AV application installed and you have brought

>> it uptodate, it will catch any infection that you restore.

>>

>> Another option is that system restore points are corrupt.

>> Was there a specific reason you need to try a system restore?

>> A way of clearing corrupt system restore is to disable it and then

>> re-enable, but of course you lose all existing restore points.

>>

>>

>>

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

Hello Mary…I have followed yr steps concerning the update of the anti virus

and all …still it didn’t work and gave me the same message >>> system restore

not able to protect yr compute…

 

Now for the second suggestion you mentioned regarding that it may be a

corrupted system restore , I tried to disable it and it told me >>> system

restore encountered an error trying to enable/disable one or more drivers,

please restart your machine and try again. I do restart and try again , I get

the same message. I really don’t know what to do ? if any more of help pls

advise …thank you

 

allure

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:3DE48B9E-0649-4D97-A44B-648F78BFFA1F@microsoft.com...

> >i get this message when i try to do system restore >>>> system restore is

> > not able to protect your computer...

> > baring in mind the file system restore is not in the adminstrative tools

> > services too ...pls advise what to do to get my system restore to

> > work?????????

> >

> >

> This could be because of several issues:

> What exactly is giving the message, is it a windows dialog or your

> Anti-virus software or something else?

> Your anti-virus software performs an active scan during a restoration,

> if the scan finds infection within the restore files it tries to clean them,

> if unsuccessful it will block the restoration.

> If it is your anti-virus software preventing a restore (and it sounds like

> it is).

> You can try this:

> Logon to the update site for your anti-virus and perform a manual update

> of virus definitions to bring it fully uptodate.

> Then disconnect from internet.

> Then *disable* your anti-virus software and then try a system restore point.

> If the system restore works but it was a virus, you have now restored PC

> to a contaminated state.

> Open your anti-virus and perform a full scan, with luck your uptodate

> anti-virus will catch and clean any infection that was hidden in the restore

> files.

> There is of course the outside risk that the virus cannot be cleaned out,

> though your anti-virus will identify it and you will have at least the

> details

> to post here for me to try and figure.

> But, if you have a good AV application installed and you have brought

> it uptodate, it will catch any infection that you restore.

>

> Another option is that system restore points are corrupt.

> Was there a specific reason you need to try a system restore?

> A way of clearing corrupt system restore is to disable it and then

> re-enable, but of course you lose all existing restore points.

>

>

>

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:293C5293-0298-4366-BA87-B95257E725BA@microsoft.com...

> Hello Mary.I have followed yr steps concerning the update of the anti

> virus

> and all .still it didn't work and gave me the same message >>> system

> restore

> not able to protect yr compute.

 

Print this or make note of following:

 

Boot into Safe Mode

To do this, repeatedly tap F8 key on start

A menu will apear

Use the up/down arrow keys to highlight "Safe Mode"

Then hit the enter key, XP will load to safe mode

It will be of lower resolution and the legend "Safe Mode"

will appear in each corner of the screen.

Then disable your Avast anti-virus so that it is not actively monitoring,

then do the system restore.

Once (and if) the restore is successful, then re-enable Avast and

perform a full scan.

 

If it still fails to system restore in safe mode:

GoTo: Start/Run

and type: eventvwr.msc/s

A dialog will appear headed: Event Viewer

To the left click on "Services"

Then in the right pane scroll and locate any listed errors

for todays date.

They will be obvious and marked with a red X.

On each error double-click and a dialog will appear

detailing what the error is.

Make a note of the error(s) and post back details.

>

> Now for the second suggestion you mentioned regarding that it may be a

> corrupted system restore , I tried to disable it and it told me >>>

> system

> ,

> please restart your machine and try again. I do restart and try again , I

> get

> the same message. I really don't know what to do ? if any more of help

> pls

> advise .thank you

 

In Safe Mode

RIGHT click "My Computer"

From the sub menu select "Manage"

A dialog will appear

Expand "Services and Applications"

Click on "Services"

Then in right pane scroll and locate: "System Restore Service"

Click on it once so as to highlight

In left pane click on the blue highlighted: "Stop the service"

Close all windows

Now RIGHT click "My Computer"

From sub-menu select "Properties"

Click the System Restore tab

Ensure "Turn off system restore on all drives" is selected.

Click "Apply" and "OK" buttons

Close all windows and Reboot

Upon reboot retrace your steps and re-enable system restore

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

Sister Mary ...again thank you for yr feed ... tried going into safe mode as

u suggested.. and i wasnt able to ... it gave me the msg>>> sorry could not

start into safe mode a recent hardware or software might have changed it...

so i was able to log on only in normal mode .... any idea as to why alsi i am

not able to go into safe mode????

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:293C5293-0298-4366-BA87-B95257E725BA@microsoft.com...

> > Hello Mary.I have followed yr steps concerning the update of the anti

> > virus

> > and all .still it didn't work and gave me the same message >>> system

> > restore

> > not able to protect yr compute.

>

> Print this or make note of following:

>

> Boot into Safe Mode

> To do this, repeatedly tap F8 key on start

> A menu will apear

> Use the up/down arrow keys to highlight "Safe Mode"

> Then hit the enter key, XP will load to safe mode

> It will be of lower resolution and the legend "Safe Mode"

> will appear in each corner of the screen.

> Then disable your Avast anti-virus so that it is not actively monitoring,

> then do the system restore.

> Once (and if) the restore is successful, then re-enable Avast and

> perform a full scan.

>

> If it still fails to system restore in safe mode:

> GoTo: Start/Run

> and type: eventvwr.msc/s

> A dialog will appear headed: Event Viewer

> To the left click on "Services"

> Then in the right pane scroll and locate any listed errors

> for todays date.

> They will be obvious and marked with a red X.

> On each error double-click and a dialog will appear

> detailing what the error is.

> Make a note of the error(s) and post back details.

>

> >

> > Now for the second suggestion you mentioned regarding that it may be a

> > corrupted system restore , I tried to disable it and it told me >>>

> > system

> > ,

> > please restart your machine and try again. I do restart and try again , I

> > get

> > the same message. I really don't know what to do ? if any more of help

> > pls

> > advise .thank you

>

> In Safe Mode

> RIGHT click "My Computer"

> From the sub menu select "Manage"

> A dialog will appear

> Expand "Services and Applications"

> Click on "Services"

> Then in right pane scroll and locate: "System Restore Service"

> Click on it once so as to highlight

> In left pane click on the blue highlighted: "Stop the service"

> Close all windows

> Now RIGHT click "My Computer"

> From sub-menu select "Properties"

> Click the System Restore tab

> Ensure "Turn off system restore on all drives" is selected.

> Click "Apply" and "OK" buttons

> Close all windows and Reboot

> Upon reboot retrace your steps and re-enable system restore

>

>

>

>

>

>

>

>

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:34A1C3E7-F55C-462E-8ABB-C546837B10C8@microsoft.com...

> Sister Mary ...again thank you for yr feed ... tried going into safe mode

> as

> u suggested.. and i wasnt able to ... it gave me the msg>>> sorry could

> not

> start into safe mode a recent hardware or software might have changed

> it...

> so i was able to log on only in normal mode .... any idea as to why alsi i

> am

> not able to go into safe mode????

>

 

Did you run event viewer?

Do you have a windows XP installation disc?

Have you backed up your data - to external HDD or DVD discs?

You will have to do a repair or full reinstall of XP.

System restore failure coupled with unable to boot to safe mode

indicates something is very wrong .

Google the term:

"A recent hardware or software change might have caused this"

You will see that is is a standard windows error for when it dosen't

know what is wrong. It could be malware, registry corruption,

hardware or memory failure, etc etc.

It's not clear what problems you were having prior to your initial

post about system restore, but I suspect you were receiving many

error messages and problems etc..any details you can supply?

 

If you don't have a WinXP installations disc, your PC will either

have a restore partition or supplied with recovery discs. But first..

Back up data to external HDD or DVD's.

Run Event Viewer and post back details of errors.

http://tinyurl.com/ysttsa

 

XP has some basic tools you can try:

Detect + Repair disk errors

http://tinyurl.com/ysttsa

 

Recovery Console

http://tinyurl.com/ysttsa

 

But the bottomline is XP will have to be reinstalled on your PC.

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

yes i have the window xp and when i try to put it to make repair it doesnt

let me giving me the msg >>> my operating system is within the recover cd

for validation purpose

 

now as far as going into the event viewer in safe mode i couldnt cause it

doesnt let me go in safe mode as i mentioned to you

 

 

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:34A1C3E7-F55C-462E-8ABB-C546837B10C8@microsoft.com...

> > Sister Mary ...again thank you for yr feed ... tried going into safe mode

> > as

> > u suggested.. and i wasnt able to ... it gave me the msg>>> sorry could

> > not

> > start into safe mode a recent hardware or software might have changed

> > it...

> > so i was able to log on only in normal mode .... any idea as to why alsi i

> > am

> > not able to go into safe mode????

> >

>

> Did you run event viewer?

> Do you have a windows XP installation disc?

> Have you backed up your data - to external HDD or DVD discs?

> You will have to do a repair or full reinstall of XP.

> System restore failure coupled with unable to boot to safe mode

> indicates something is very wrong .

> Google the term:

> "A recent hardware or software change might have caused this"

> You will see that is is a standard windows error for when it dosen't

> know what is wrong. It could be malware, registry corruption,

> hardware or memory failure, etc etc.

> It's not clear what problems you were having prior to your initial

> post about system restore, but I suspect you were receiving many

> error messages and problems etc..any details you can supply?

>

> If you don't have a WinXP installations disc, your PC will either

> have a restore partition or supplied with recovery discs. But first..

> Back up data to external HDD or DVD's.

> Run Event Viewer and post back details of errors.

> http://tinyurl.com/ysttsa

>

> XP has some basic tools you can try:

> Detect + Repair disk errors

> http://tinyurl.com/ysttsa

>

> Recovery Console

> http://tinyurl.com/ysttsa

>

> But the bottomline is XP will have to be reinstalled on your PC.

>

>

>

>

>

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

can i run the event viewer not in safe mode ? as icant go into safe mode and

if yes pls advise how?

 

just wanted to mention too that i havent been getting any error msgs at all

....the only thing that it doesnt let me do a system restore it says system

restore unable to protect yr computer ... cant go into safe mode ... and in

the administrive tools in services when i go there i dont see the system

restore listed there ....

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:34A1C3E7-F55C-462E-8ABB-C546837B10C8@microsoft.com...

> > Sister Mary ...again thank you for yr feed ... tried going into safe mode

> > as

> > u suggested.. and i wasnt able to ... it gave me the msg>>> sorry could

> > not

> > start into safe mode a recent hardware or software might have changed

> > it...

> > so i was able to log on only in normal mode .... any idea as to why alsi i

> > am

> > not able to go into safe mode????

> >

>

> Did you run event viewer?

> Do you have a windows XP installation disc?

> Have you backed up your data - to external HDD or DVD discs?

> You will have to do a repair or full reinstall of XP.

> System restore failure coupled with unable to boot to safe mode

> indicates something is very wrong .

> Google the term:

> "A recent hardware or software change might have caused this"

> You will see that is is a standard windows error for when it dosen't

> know what is wrong. It could be malware, registry corruption,

> hardware or memory failure, etc etc.

> It's not clear what problems you were having prior to your initial

> post about system restore, but I suspect you were receiving many

> error messages and problems etc..any details you can supply?

>

> If you don't have a WinXP installations disc, your PC will either

> have a restore partition or supplied with recovery discs. But first..

> Back up data to external HDD or DVD's.

> Run Event Viewer and post back details of errors.

> http://tinyurl.com/ysttsa

>

> XP has some basic tools you can try:

> Detect + Repair disk errors

> http://tinyurl.com/ysttsa

>

> Recovery Console

> http://tinyurl.com/ysttsa

>

> But the bottomline is XP will have to be reinstalled on your PC.

>

>

>

>

>

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:F434000A-50C9-4883-8D80-D223402194AC@microsoft.com...

> can i run the event viewer not in safe mode ? as icant go into safe mode

> and

> if yes pls advise how?

>

 

YES, run it now.

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:F434000A-50C9-4883-8D80-D223402194AC@microsoft.com...

> can i run the event viewer not in safe mode ? as icant go into safe mode

> and

> if yes pls advise how?

 

Run it in Windows normal

GoTo: Start/Run

and type: eventvwr.msc/s

A dialog will appear headed: Event Viewer

To the left click on "Services"

Then in the right pane scroll and locate any listed errors

for todays date.

They will be obvious and marked with a red X.

On each error double-click and a dialog will appear

detailing what the error is.

Make a note of the error(s) and post back details.

 

 

>

> just wanted to mention too that i havent been getting any error msgs at

> all

> ...the only thing that it doesnt let me do a system restore it says system

> restore unable to protect yr computer ... cant go into safe mode ... and

> in

> the administrive tools in services when i go there i dont see the system

> restore listed there ....

 

It maybe listed as "SR" or "srs" or SRservices".

Try again

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

could u tell me the steps as to how pls log into the event viewer ???

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:F434000A-50C9-4883-8D80-D223402194AC@microsoft.com...

> > can i run the event viewer not in safe mode ? as icant go into safe mode

> > and

> > if yes pls advise how?

> >

>

> YES, run it now.

>

>

>

>

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

 

"allure" <allure@discussions.microsoft.com> wrote in message

news:A02F250F-2EC7-4125-A85A-7185E95E815E@microsoft.com...

> yes i have the window xp and when i try to put it to make repair it doesnt

> let me giving me the msg >>> my operating system is within the recover cd

> for validation purpose

>

>

So it does actually boot from the XP disc?

I'll try and find what that error message means.

Try this:

Load the XP cd into tray, then Shutdown - not reboot or restart.

Then start PC - it should boot from the XP disc -

if it does, don't do anything yet, but post back what exactly is

displayed onscreen.

I'll recheck this group this afternoon - 4- 5 hours.

 

Have you made any changes to BIOS settings?

Was your current XP configuration pre-installed on PC?

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

when i go to run and type>>> eventvwr.msc/s it tells me window cannot find

eventvwr.msc/s make sure you typed the name correctly, to search a file click

start and search that is the message i get

 

now i did run search and typed the eventvwr.msc/s there to search for it

and the result was it wasnt found

 

now for checking where u told me in the services for those names >>>

"SR" or "srs" or SRservices". i also didnt find any of those names there

 

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:F434000A-50C9-4883-8D80-D223402194AC@microsoft.com...

> > can i run the event viewer not in safe mode ? as icant go into safe mode

> > and

> > if yes pls advise how?

>

> Run it in Windows normal

> GoTo: Start/Run

> and type: eventvwr.msc/s

> A dialog will appear headed: Event Viewer

> To the left click on "Services"

> Then in the right pane scroll and locate any listed errors

> for todays date.

> They will be obvious and marked with a red X.

> On each error double-click and a dialog will appear

> detailing what the error is.

> Make a note of the error(s) and post back details.

>

>

>

> >

> > just wanted to mention too that i havent been getting any error msgs at

> > all

> > ...the only thing that it doesnt let me do a system restore it says system

> > restore unable to protect yr computer ... cant go into safe mode ... and

> > in

> > the administrive tools in services when i go there i dont see the system

> > restore listed there ....

>

> It maybe listed as "SR" or "srs" or SRservices".

> Try again

>

>

>

Guest PA Bear

Guest PA Bear

Posted
Posted

Re: system restore is not able to protect your computer

 

Unexplained computer behavior may be caused by deceptive software

http://support.microsoft.com/kb/827315

 

Run a /thorough/ check for hijackware, including posting your hijackthis log

to an appropriate forum.

 

Checking for/Help with Hijackware

http://aumha.org/a/parasite.htm

http://aumha.org/a/quickfix.htm

http://aumha.net/viewtopic.php?t=5878

http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Introduction

http://mvps.org/winhelp2002/unwanted.htm

http://inetexplorer.mvps.org/data/prevention.htm

http://inetexplorer.mvps.org/tshoot.html

http://www.mvps.org/sramesh2k/Malware_Defence.htm

http://defendingyourmachine2.blogspot.com/

http://www.elephantboycomputers.com/page2.html#Removing_Malware

 

When all else fails, HijackThis v2.0.2

(http://aumha.org/downloads/hijackthis.exe) is the preferred tool to use.

It will help you to both identify and remove any hijackware/spyware with

assistance from an expert. **Post your log to

http://forums.spybot.info/forumdisplay.php?f=22,

http://castlecops.com/forum67.html,

http://forums.subratam.org/index.php?showforum=7,

http://aumha.net/viewforum.php?f=30, or other appropriate forums for expert

analysis, not here.**

 

If the procedures look too complex - and there is no shame in admitting this

isn't your cup of tea - take the machine to a local, reputable and

independent (i.e., not BigBoxStoreUSA) computer repair shop.

--

~Robear Dyer (PA Bear)

MS MVP-Windows (IE, OE, Security, Shell/User)

AumHa VSOP & Admin http://aumha.net

DTS-L http://dts-l.net/

 

 

allure wrote:

> Sister Mary ...again thank you for yr feed ... tried going into safe mode

> as

> u suggested.. and i wasnt able to ... it gave me the msg>>> sorry could

> not

> start into safe mode a recent hardware or software might have changed

> it...

> so i was able to log on only in normal mode .... any idea as to why alsi i

> am not able to go into safe mode????

<snip>

Guest Sister Mary

Guest Sister Mary

Posted
Posted

Re: system restore is not able to protect your computer

 

Hi

Somethings are very obviously wrong on your PC:

 

"my operating system is within the recover cd

for validation purpose" (Maybe it said "Recovery" CD?)

That error message I cannot find, but it seems to indicate

that there maybe some type of propriatary configuration,

(I know Dell have a whole box of propriatary settings on

their PC's, what make is yours?)

Do you have administrator rights on that PC?

Are there other password protected users of that PC?

 

Can you make any correlation with the system restore

problem first starting and any change you made to PC -

Install/Uninstall hardware and/or software etc.

 

Have you perfomed a full scan with uptodate anti-virus software,

Do you have a fully functioning firewall installed or are you

relying on XP's basic one-way firewall.

Do you have malware tools installed such as:

Spybot (freeware)

http://www.safer-networking.org/en/

 

Ad-Aware

http://www.lavasoftusa.com/

(Click the green download button for the freeware ad-aware)

 

 

You have an XP disc so next we will try this:

You have to be logged in as Administrator or Owner.

Goto Start/Run, type: sfc /scannow and click OK.

During the scan you may be prompted to insert the XP cd..

 

This is an overview of the scannow tool

http://support.microsoft.com/kb/310747/en-us

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

sister mry thank you again 4 yr feed >>> what i have is only the original hp

recovery cd

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:A02F250F-2EC7-4125-A85A-7185E95E815E@microsoft.com...

> > yes i have the window xp and when i try to put it to make repair it doesnt

> > let me giving me the msg >>> my operating system is within the recover cd

> > for validation purpose

> >

> >

> So it does actually boot from the XP disc?

> I'll try and find what that error message means.

> Try this:

> Load the XP cd into tray, then Shutdown - not reboot or restart.

> Then start PC - it should boot from the XP disc -

> if it does, don't do anything yet, but post back what exactly is

> displayed onscreen.

> I'll recheck this group this afternoon - 4- 5 hours.

>

> Have you made any changes to BIOS settings?

> Was your current XP configuration pre-installed on PC?

>

>

>

Guest Academia

Guest Academia

Posted
Posted

Re: system restore is not able to protect your computer

 

For whatever it's worth

I was reading this thread and tried

eventvwr.msc/s

and also got the not found message.

 

I don't have any problems, just thought I should tell you.

 

I'm running XP and have kept up to date with the updates.

 

 

 

"Sister Mary" <none@entered.invalid> wrote in message

news:%2341CrSxSIHA.1164@TK2MSFTNGP02.phx.gbl...

> Hi

> Somethings are very obviously wrong on your PC:

>

> "my operating system is within the recover cd

> for validation purpose" (Maybe it said "Recovery" CD?)

> That error message I cannot find, but it seems to indicate

> that there maybe some type of propriatary configuration,

> (I know Dell have a whole box of propriatary settings on

> their PC's, what make is yours?)

> Do you have administrator rights on that PC?

> Are there other password protected users of that PC?

>

> Can you make any correlation with the system restore

> problem first starting and any change you made to PC -

> Install/Uninstall hardware and/or software etc.

>

> Have you perfomed a full scan with uptodate anti-virus software,

> Do you have a fully functioning firewall installed or are you

> relying on XP's basic one-way firewall.

> Do you have malware tools installed such as:

> Spybot (freeware)

> http://www.safer-networking.org/en/

>

> Ad-Aware

> http://www.lavasoftusa.com/

> (Click the green download button for the freeware ad-aware)

>

>

> You have an XP disc so next we will try this:

> You have to be logged in as Administrator or Owner.

> Goto Start/Run, type: sfc /scannow and click OK.

> During the scan you may be prompted to insert the XP cd..

>

> This is an overview of the scannow tool

> http://support.microsoft.com/kb/310747/en-us

>

  • 1 month later...
Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

sister mary hello i just wanted u to know that i went the event viewer but i

cant see there any srservice listed there and in the adminstrive tools>>>>

services>>> i also dont see the system restore listed there ???? and i

still get this messge when i try to do a system restore>>>>system restore is

not able to protect your computer...

 

and also since i have two computers running on window xp

i had a look in the registry i found on the registry of the problematic

computer a key missing the registry under

 

HKEY_LOCAL_MACHINE\SYSTEM

 

subdirectory:Root

 

so i dont know if u can help me or anyone can ???

thank you

 

 

 

"Sister Mary" wrote:

>

> "allure" <allure@discussions.microsoft.com> wrote in message

> news:F434000A-50C9-4883-8D80-D223402194AC@microsoft.com...

> > can i run the event viewer not in safe mode ? as icant go into safe mode

> > and

> > if yes pls advise how?

>

> Run it in Windows normal

> GoTo: Start/Run

> and type: eventvwr.msc/s

> A dialog will appear headed: Event Viewer

> To the left click on "Services"

> Then in the right pane scroll and locate any listed errors

> for todays date.

> They will be obvious and marked with a red X.

> On each error double-click and a dialog will appear

> detailing what the error is.

> Make a note of the error(s) and post back details.

>

>

>

> >

> > just wanted to mention too that i havent been getting any error msgs at

> > all

> > ...the only thing that it doesnt let me do a system restore it says system

> > restore unable to protect yr computer ... cant go into safe mode ... and

> > in

> > the administrive tools in services when i go there i dont see the system

> > restore listed there ....

>

> It maybe listed as "SR" or "srs" or SRservices".

> Try again

>

>

>

Guest allure

Guest allure

Posted
Posted

Re: system restore is not able to protect your computer

 

Pa what is the SBS??? and how can i find out if its installed ?

 

"PA Bear" wrote:

> Is SBS installed?

> --

> ~Robear Dyer (PA Bear)

> MS MVP-Windows (IE, OE, Security, Shell/User)

> AumHa VSOP & Admin http://aumha.net

> DTS-L http://dts-l.net/

>

> allure wrote:

> > i get this message when i try to do system restore >>>> system restore is

> > not able to protect your computer...

> > baring in mind the file system restore is not in the adminstrative tools

> > services too ...pls advise what to do to get my system restore to

> > work?????????

>

>

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