HELP please with xp

[Hutchybhoy]

Hi guy's need a bit of help here, my pc is coming up with the following error page and i cannot access the internet

Info: error attmpting to validate the winsock base providers :2

Error: not all base provider entries could be found in the winsock catalog. A reset is needed.

 

Can anyone tell me what this means and how i go about sorting out the problem??

Thanks Owen

[zinglebarb]

WinSock XP Fix Freeware download and review - fix XP internet connectivity from SnapFiles might be worth giving this a try?

 

If you do not fancy that press win key and r together type cmd and in the command box type "netsh winsock reset" without the quotes hit enter and then reboot pc

 

if still no good run this command "netsh winsock reset catalog" again without the quotes

Edited June 5, 2009 by zinglebarb

[maynardvdm]

Hi

 

Welcome to Extreme Tech Support - Free PC Help :)

 

Do you have Service Pack 3 installed?

[RandyL]

zinglebarb is spot on with the fixes.

 

It's been a long time since I've seen this issue. I was used to seeing it as a result of malware infections. Malware often times corrupted the winsock.

 

I would try exactly as he said but you might also want to consider if you have infections. Hopefully the fixes will get you up and running for now.

 

Thanks zinglebarb.

[Hutchybhoy]

WinSock XP Fix Freeware download and review - fix XP internet connectivity from SnapFiles might be worth giving this a try?

 

If you do not fancy that press win key and r together type cmd and in the command box type "netsh winsock reset" without the quotes hit enter and then reboot pc

 

 

Zingle i can't access the net from the pc though and i've tried the other way without any luck:mad:.... Any other idea's?

[zinglebarb]

download it to the machine you are on now and burn it to cd?

 

netsh int ip reset reset.log try this command if still no good we need to have a look into possible malware as Randy said. Have you had anything else strange happen?

 

You could try a system restore to before it happened?

Edited June 5, 2009 by zinglebarb

[maynardvdm]

To add to zingle

Type that at the command prompt by pressing [Windows Key]+[R] then type cmd and press enter.

 

If system restore doesnt work in normal mode try it in safe mode.

[zinglebarb]

To add to zingle

Type that at the command prompt by pressing [Windows Key]+[R] then type cmd and press enter.

 

If system restore doesnt work in normal mode try it in safe mode.

 

I outlined the command prompt in post 2 ;) thought it was similar enough to rest of my instructions for the OP to realise ;)

[Hutchybhoy]

download it to the machine you are on now and burn it to cd?

 

netsh int ip reset reset.log try this command if still no good we need to have a look into possible malware as Randy said. Have you had anything else strange happen?

 

You could try a system restore to before it happened?

 

 

Sorry to be a pain and at the risk of sounding daft,what is 'malware'?

[maynardvdm]

I outlined the command prompt in post 2 ;) thought it was similar enough to rest of my instructions for the OP to realise ;)

 

Hi, sorry i didn't see you edited your post.

[zinglebarb]

Hi, sorry i didn't see you edited your post.

 

50 minutes before you posted that though lol lol

 

Sorry to be a pain and at the risk of sounding daft,what is 'malware'?

 

 

Malware is a program that has been installed for nefarious purposes by the code writer

[zinglebarb]

Give system restore a go. Start/ Programs/ Accessories /System tools / System restore. Select a date prior to your connection issues

[Hutchybhoy]

download it to the machine you are on now and burn it to cd?

 

netsh int ip reset reset.log try this command if still no good we need to have a look into possible malware as Randy said. Have you had anything else strange happen?

 

You could try a system restore to before it happened?

 

 

This one worked guy's,thanks very much:D

[zinglebarb]

This one worked guy's,thanks very much:D

 

the command or system restore? glad its sorted :)