Aol 9.1 restart

[Billy62]

I downloaded Aol 9.1.I keep getting a message to Restart the computer.When I restart I still get this message.

[RandyL]

Hi Billy;

 

Did this start immediately after installing the software? If so do a System Restore to before you installed it. I say this because uninstalling AOL does not always go well.

 

Is AOL your ISP or are you just using their software?

Was any previous version of AOL on this computer?

 

If this definetly started immediately after installing it and they are your ISP you should contact them as it would seem it's with their software and they owe you a solution as you are paying them.

 

If they are not your ISP they will not help you. If they are not then their is no reason to use the software. Personally I wouldn't use AOL as a provider or use the software even if I could get free internet access.

 

In case it isn't AOL do you get any specific error messages?

When do you get the error message?

[Sir Trews]

This is personal experience.. so you will keep that in mind in the folowing statements, yes?

 

Do with it what you will....

 

AOL has always been intrusive.. they built it that way.. despite the claims of "We do not sell or give out your personal information".....'

They do..:eek:

 

Billy? What AV and/or Firewall did you have in place when this issue happened?

 

Randy has a good idea, totally dump AOL.. before trying to install anything new, please try running CCleaner from the link in my signature. There are other AV things to be tried of all of this doesn't get all of it.

 

Before you run, of course, check it out.. you dont know me, but I will tell you that I do use it myself.

 

I hope this helps some :)

[RandyL]

Sir Trews is trusted by us Billy.