Blue Screen at shutdown

[roddy]

Hi, I wonder if anyone can help me. :confused:

When trying to shut down my other computer running XP Pro I get a blue screen saying there a memory error and giving me the tech code

STOP 0X0000008E 0XC0000005, 0X80661BBF, 0XF1C00B24, 0X00000000

It says begining a dump of physical memory and dumping it to disk and starts a count-up.

If left the computer re-boots eventually and the only way of turning it off is to pull the plug.

I've tried starting the computer and shutting it down a few times

and if i don't start internet explorer it shuts down fine but if i go on internet it wont shut down.

I've recently installed 1Gb ram and it started about a week after installing so not sure if this is causing problem or not.

Any help would be appreciated.

Thanks Roddy

[maynardvdm]

Hi

 

Have you tried taking the new RAM out and see if it does the same?

 

What is the make and model of old and new RAM and what motherboard do you have?

[roddy]

Just going to check will post back

[roddy]

Thanks again

 

Just going to check will post back

Thanks. I changed the memory back to the old sim and it was ok.

I checked a couple of posts about the same problem and I think I was missing an update.

I installed all updates then changed the sim back and it seems fine

I then downloaded service pack 3 and the pc's running even better.

Another lesson learned, Always take important updates.

 

:o

[maynardvdm]

Good to hear it is sorted