America's Army 3

[BJD88]

Hey guys,

 

Got quite a tricky problem here with the new America's Army game. I'm not sure if anyone here plays this, but hopefully someone can solve this little riddle...

 

Problem:

"when launching the Game, the splash image appears and is shortly followed by an error message stating the AA3game.exe has stopped working."

 

Basically, I can't even get into the game. Now the game can be downloaded either through Steam or the developer's Deployment Client. I've tried both and the same issue persists. I've looked and tried lots of suggested solutions which have worked for some and not for others but so far no luck!

 

I'm interested to know whether having on-board audio would cause this? However i'm running a Gigabyte MoBo with the Realtek HD Audio and have absolutely no problems with any other game.

 

There ARE issues with this game, some worse than others. Most problems are posted on the AA (America's Army) website forums... Which I has also done.

 

All drivers are up-to-date. I believe my system more than meets the minimum requirements.

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Notes:

Link to my Post on the AA Forum >> America's Army: Special Forces - View topic - Game Launch issue / Soundcard compatability? My Username is LDVKillrac

*In my post I detail some things i've found while looking through the game logs.

* i.e. "aa3input.ini cannot be found in Cloud"

 

AA3 system Requirements >> America's Army 3 on Steam Scroll to bottom of page.

 

I have Attached my DxDiag Report, The SteamWrapper.log file and the game log file.

 

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If anyone can shed some light on this problem i'd be very grateful, this has baffled me completely. So far i've tried:

 

1. Reinstalling the game using both STEAM and the DEPLOY client numerous times
   
2. Replacing the AA3input.ini file with a copy from a Working Machine.
   
3. Disabling the Sound card and attempting to run the game.
   
4. Renaming the game folder and testing then renaming it back to the original.
   
5. Setting the game launch options to use Directx 10.
   
6. Cleaning the registry.
   
7. Moving the AA3input.ini file to different locations to see if this made a difference.
   
8. Checking the game cache integrity through steam
   

 

but of course no luck just yet. Any ideas?

 

Many thanks, BJD

DxDiag.txt

SteamWrapper.txt

AA3Launch.txt

[dan m]

What are your system specs please?

 

This is what they are saying you need:

 

Processor (CPU)

3.0+ GHz Single Core CPU (Minimum)

2.4+ GHz Dual/Quad Core CPU (Recommended)

 

Memory (RAM)

1GB RAM (Minimum)

2GB RAM (Recommended)

 

Video Card

Direct X 9.0c compliant, Shader 3.0 enabled video card with 256MB RAM (NVIDIA 6600 or better/ATI X1300 or better) (Minimum)

Direct X 9.0c compliant, Shader 3.0 enabled video card with 512MB RAM (NVIDIA 7950 or better/ATI X1950 or better) (Recommended)

 

Sound Card

Direct X 9.0c compliant sound card (Minimum)

Creative EAX 4.0 compliant sound card (Audigy 2, X-Fi series) (Recommended)

 

Hard Drive Space

5GB free hard drive space

 

Network

Broadband Internet Connection

 

DVD-ROM

4x DVD-ROM (Disc Copies Only)

[BJD88]

hi dan,

 

My system specs are displayed in the DxDiag report attached. I have the following..

 

Intel core 2 duo @ 3GHz

2GB Ram

Directx 10 Geforce 8800GT 512mb

Realtek HD Audio i believe this is sufficient though.

at least 250 free HDD space left

10mb Broadband

[dan m]

Yer sorry Bjd was being lazy and not bothering to open them.:eek:

 

I been checking many forums including your post, and it seems the game has loads off problems that they seem to being trying to fix.

 

Its like a 50/50 chance off getting a download that works.

 

Have you tried downloading it and the re-downloading it and see if the second download fill's in any of the missing files.

 

America's Army: Special Forces - View topic - »Americas Army 3 Freeze/Crash/Lag/Framerates FIX Tweak Gu

This link is to a section off a forum where someone has posted about a Freeze/Crash Permanent Fix.

 

If the above doesn't work i would give it a month and give them a chance to fix it ( not what you really want to do i stand understand)

 

Sorry i cant tell you what the single problem is cause there seems to be many with AA3

[BJD88]

I really appreciate you taking the time to help me out on this Dan :) I don't think i can download the game twice through steam without removing the original first, may have to try the Deploy client again.

 

Also, In the Launch log file - i've noticed a "critical" error entry stating: "appError called: Device does not support 1x32 FP render target format.". Could possibly be in relation to the graphics, however the card is more than adequate for this game. I'm not sure if my attached launch log shows this as I've looked at the copy I posted and think it's cut the bottom off.

 

Maybe this is worth investigating.

 

Anyway I agree, they will probably resolve this in time. Shame lots of people have been looking forward to playing the game only to be disappointed haha.

 

BJD

[dan m]

yer a few people on the forums where getting errors like that and another common one was unable to load bulk texture =/ think the designers need to go though it and sort a few things out. You thought about buying it on cd's?

[BJD88]

The game is completely free so buying it is not an option hehehe :D

 

I'll just wait for the next hotfix, fingers crossed!!

 

cheers matey.