Accessing ACCPAC from Terminal Server is slow

[Guest andrew]

Hi All

 

For last couple of weeks accessing accpac got slow from terminal server. I

have checked under performance and PF usage is 1.89GB processor usage is

fine. We have 4GB Ram and there is good enough hard disk space.

 

I have also notices that logging into Terminal server is also slow. I

rebooted the server which worked untill all the user logged back in.

 

We have a server where accpac is installed only desktop version is installed

in Terminal Server where everybody access accpac from. But when we connect

directly to accpac server, accpac runs fine which indicates that the issue

lies somewhere in Terminal Server.

 

Can someone please help me with this.

Andrew

[Guest Priya Raghavan [MSFT]]

Re: Accessing ACCPAC from Terminal Server is slow

 

Hi,

 

How many user sessions are up before the slowness is observed?

 

--

Thanks,

Priya.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"andrew" <andrew@discussions.microsoft.com> wrote in message

news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...

> Hi All

>

> For last couple of weeks accessing accpac got slow from terminal server. I

> have checked under performance and PF usage is 1.89GB processor usage is

> fine. We have 4GB Ram and there is good enough hard disk space.

>

> I have also notices that logging into Terminal server is also slow. I

> rebooted the server which worked untill all the user logged back in.

>

> We have a server where accpac is installed only desktop version is

> installed

> in Terminal Server where everybody access accpac from. But when we connect

> directly to accpac server, accpac runs fine which indicates that the issue

> lies somewhere in Terminal Server.

>

> Can someone please help me with this.

> Andrew

[Guest andrew]

Re: Accessing ACCPAC from Terminal Server is slow

 

Thank you for your reply

 

Well maybe 15 users, but we have dual processor and 4GB ram and over 4GB PF

allocated. So i don't think 15 to 20 user is any issue for the system. Just

add to this some of the times we see this error message while logging into to

accpac from Terminal Server " this action cannot be completed because the

other program is busy. Choose switch to the activate the busy program and

correct the problem"

 

Please let me know what can I do. Thank you

Andrew

 

"Priya Raghavan [MSFT]" wrote:

> Hi,

>

> How many user sessions are up before the slowness is observed?

>

> --

> Thanks,

> Priya.

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights.

>

> "andrew" <andrew@discussions.microsoft.com> wrote in message

> news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...

> > Hi All

> >

> > For last couple of weeks accessing accpac got slow from terminal server. I

> > have checked under performance and PF usage is 1.89GB processor usage is

> > fine. We have 4GB Ram and there is good enough hard disk space.

> >

> > I have also notices that logging into Terminal server is also slow. I

> > rebooted the server which worked untill all the user logged back in.

> >

> > We have a server where accpac is installed only desktop version is

> > installed

> > in Terminal Server where everybody access accpac from. But when we connect

> > directly to accpac server, accpac runs fine which indicates that the issue

> > lies somewhere in Terminal Server.

> >

> > Can someone please help me with this.

> > Andrew

>

>

[Guest andrew]

Re: Accessing ACCPAC from Terminal Server is slow

 

Hi

 

I have noticed one more thing, we logging into Terminal server i get and

small icon with usrlogon.cmd. It stays there for 15 sec and then logs in. We

have 2 terminal server and both the terminal server doing the same.

 

Please help.

 

"andrew" wrote:

> Thank you for your reply

>

> Well maybe 15 users, but we have dual processor and 4GB ram and over 4GB PF

> allocated. So i don't think 15 to 20 user is any issue for the system. Just

> add to this some of the times we see this error message while logging into to

> accpac from Terminal Server " this action cannot be completed because the

> other program is busy. Choose switch to the activate the busy program and

> correct the problem"

>

> Please let me know what can I do. Thank you

> Andrew

>

> "Priya Raghavan [MSFT]" wrote:

>

> > Hi,

> >

> > How many user sessions are up before the slowness is observed?

> >

> > --

> > Thanks,

> > Priya.

> >

> > --

> > This posting is provided "AS IS" with no warranties, and confers no rights.

> >

> > "andrew" <andrew@discussions.microsoft.com> wrote in message

> > news:199C7D31-9E03-4851-80C9-191503124CC6@microsoft.com...

> > > Hi All

> > >

> > > For last couple of weeks accessing accpac got slow from terminal server. I

> > > have checked under performance and PF usage is 1.89GB processor usage is

> > > fine. We have 4GB Ram and there is good enough hard disk space.

> > >

> > > I have also notices that logging into Terminal server is also slow. I

> > > rebooted the server which worked untill all the user logged back in.

> > >

> > > We have a server where accpac is installed only desktop version is

> > > installed

> > > in Terminal Server where everybody access accpac from. But when we connect

> > > directly to accpac server, accpac runs fine which indicates that the issue

> > > lies somewhere in Terminal Server.

> > >

> > > Can someone please help me with this.

> > > Andrew

> >

> >