No Internet

[I4n]

Hi all

 

The American tour has started, this is a hotel room connection on my laptop, no problem with this one but can't for the life of me get my son's laptop to get internet via wireless or a lan cable, I have been through the bits and pieces I now, repairing connection, even reaet all option to default in properties but as I have been up 18 hours now I am gonna get some sleep and hope someone can give me some leads for when I wake up, cheers guys. (& girls, musn't forget Jelly' !).

[maynardvdm]

Hi

 

What OS is on the 2 PC 's?

[danzil]

try the simple things first.

can you ping

are you getting an IP address.

have you tried flushing dns in cmd prompt.

have you tried setting an IP address in the router range.

is "work offline" ticked in internet explorer....

can you ping each other.

go into network connection is there just your LAN and WLAN in there, if not what else, bridge etc.

 

post back see if i can hep more.

regards

danzil

[I4n]

The machine with the problem is on XP.

Danzil, tried some of the things, yes it pings but some of the actions you mention I have not performed before so will try in the morning, this is the first time I have had a connection myself for days as the people we are staying with have not got internet anyway. Have to travel 15 minutes to another family member and use their connection with my laptop, Stone age !!!

[danzil]

have you had any luck as yet.

regards

danzil

:)

[I4n]

No luck as yet, on a trip to another family member in Alabama who has a good connection for the next 3 days, Friday today, so will see what can be done.

[I4n]

Whilst trying some things, I tried to let messenger repair the connection and it tells me the default gateway is offline, any suggestions ?

[snow]

Hi I4n,

 

Messenger will report this error if it can't find a route to Microsoft's severs. This could be caused by several things, but the most likely reason is the network adapter having the wrong information.

 

So we can check this, please connect the computer to the network you want to use it on, then bring up the command prompt, and enter;

 

ipconfig /all

 

Then right-click on the window, select all, and paste the results into your next reply.

[I4n]

Well, we are back home now and geuss what, the laptop was home sick, it went online straight away as soon as we got home !!!

Duh ?

 

Thanks for all the reply's, sorry my responses where so late but internet was not always available.

[snow]

Glad to hear that the laptop can connect again.

 

My response is also a bit late, but I just wanted to add my thoughts on the most likely reason for what happened;

 

I'd guess that the laptop's network card is configured with static address information. This will only allow it to only connect successfully on a single network, or a network identical to the one you have at home.

 

If you want to check this, then do the following once the computer is connected:

 

 

Go into control panel, then network connections, then find the icon for 'Local area connection'. Right click on it, and select properties.

 

Find 'Internet protocol TCP/IP'. Select it, and then click the Properties button.

 

In this window you should see the options 'Obtain an IP address automatically' and 'Obtain DNS server address automatically' Selected.

 

If both of those are selected, then everything is OK. If not, then change the selection to them, ignoring whatever is in the boxes, and then disconnect and re-connect to the network.

 

 

Your computer should then be able to pick up addresses form other networks.

[I4n]

Thanks Snow, that was the reason, reset to the auto obtain options and as I was comming out of the properties page it connected itself back up.

Something else learnt today, many thanks. :D:D