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External usb HDD not work


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I have issue with Windows Server 2003 R2 SP1, when try connect usb hdd.

Drive not work.

Whats happen:

Drive appear in disk management as (Disk 1 Basic xxx Gb Online) without any

drive letter.

1.Trying right click "Change drive letter and patch" popup error "The

operation did not complete. Check the system event log for more info. Close

the disk management console ...."

System Event Logs - appear nothing.

2. Trying right click Properties - error "The operation was canceled due to

an internal error"

 

Please suggest any solution.

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