Sound on my PC

[The Wizard]

I dont know where to start on this,

 

The sound on my PC, is not working, and i dont know what to do to fixs this!!!

i am very new with Pc, still geting to know my way around them.

 

if someone can help me with this???

 

Thanks

 

PS, im new here on the forum

[maynardvdm]

Hi

 

Check Device Manager:

• Right-Click My Computer and select Properties
  
• Click on the Hardware Tab and click on Device Manager
  
• Is there any yellow ! or red x by the sound devices?
  

[The Wizard]

Hi

 

 

Check Device Manager:

• Right-Click My Computer and select Properties
  
• Click on the Hardware Tab and click on Device Manager
  
• Is there any yellow ! or red x by the sound devices?
  

 

I did Right-click on my computer and did not see Proerties on it (or am i doing it right)

????????

can you post a pic for me so i know what to look for !!!

I am so new to doing this kind of thing, im so sorry

[Guest Wolfeymole]

Don't apologise Wizard we all start somewhere.

 

I run Vista but the same thing applies when right clicking on My Computer.

[The Wizard]

ok, i have got into that now,,,and i see a yellow ! beside (Multimedia Audio Controller)

 

I would post up a pic for you if i new how to do it

[Guest Wolfeymole]

Ok

 

What is the make and model of your pc Wizard as you may need an updated driver.

[The Wizard]

Ok

 

What is the make and model of your pc Wizard as you may need an updated driver.

 

FujitsuSiemens, this is the make.

 

If you need more info off me let me know

[Plastic Nev]

Hi Wizard, we could do with the model name or number, Fujitsu Siemens made quite a few different models some quite different from others.

 

Secondly we will do our best, but this manufacturer does not give very much in the way of technical information or support, so we may be struggling here.

 

Third, do you know if service pack 3 for Windows is installed? You should see this in the general tab of System properties, it will give you Microsoft Windows XP and what version, then under that the service pack number, 1, 2, or 3.

If it shows as service pack 2, please do not update to service pack 3 yet, till we sort out drivers if needed.

 

next is go back to the Hardware tab in System Properties, is there a + in a square box on the left of "Multimedia Audio Controller"? if so please click on that square, it should open a list of the devices installed, and which one or ones have the yellow ! mark, let us know which ones please as well as the above.

[The Wizard]

Hi Wizard, we could do with the model name or number, Fujitsu Siemens made quite a few different models some quite different from others.

 

Secondly we will do our best, but this manufacturer does not give very much in the way of technical information or support, so we may be struggling here.

 

Third, do you know if service pack 3 for Windows is installed? You should see this in the general tab of System properties, it will give you Microsoft Windows XP and what version, then under that the service pack number, 1, 2, or 3.

If it shows as service pack 2, please do not update to service pack 3 yet, till we sort out drivers if needed.

 

next is go back to the Hardware tab in System Properties, is there a + in a square box on the left of "Multimedia Audio Controller"? if so please click on that square, it should open a list of the devices installed, and which one or ones have the yellow ! mark, let us know which ones please as well as the above.

 

ok, i got this from the General in System Properties

System;

Microsoft Windows

Home Edition

Version 2002

service pack 3

 

computer

AMD Athlon 64x2 Dual

Core Processor 3800+

2.01 GHz 2.00GB of RAM

 

im so sorry, im not so good at doing things like this, i hope thats the info, you aer looking for now

[maynardvdm]

System Information

• Download SIW and save it to your Desktop
  
• Double-click on siw.exe and click run.
  
• When it is finished, scroll down and click on Devices
  
• Then click the + by Sound, video and game controllers
  
• Either type what is there or make a screen shot.
  
• Post that information.
  

[The Wizard]

System Information

• Download SIW and save it to your Desktop
  
• Double-click on siw.exe and click run.
  
• When it is finished, scroll down and click on Devices
  
• Then click the + by Sound, video and game controllers
  
• Either type what is there or make a screen shot.
  
• Post that information.
  

 

 

ok, this is what is here

 

Audio Codecs

Legacy Audio Drivers

Media Control Devices

Legacy Video Capture Devices

Video Codecs

[maynardvdm]

Ok and what does it say when you click on Motherboard, can you give me that information also.

 

Sorry i forgot to ask the first time ;)

[The Wizard]

Ok and what does it say when you click on Motherboard, can you give me that information also.

 

Sorry i forgot to ask the first time ;)

 

This is in the Motherboard

 

Property Value

Manufacturer ASUSTek Computer INC.

Model A8NE-FM

Version 1.00

Serial Number 123456789000

 

North Bridge NVIDIA nForce4 Revision A3

South Bridge NVIDIA nForce4 MCP Revision A3

 

CPU AMD Athlon 64 X2 Dual Core Processor 3800+

Cpu Socket Socket 939

 

System Slots 4 PCI

 

Memory Summary

Maximum Capacity 4096 MBytes

Maximum Memory Module Size 1024 MBytes

Memory Slots 4

Error Correction None

 

Warning! Accuracy of DMI data cannot be guaranteed

 

 

PS, I will be here all day, so i will check in & out all the time to you

[maynardvdm]

Hi

 

I have done a bit of searching and i think you have onboard sound and here is the link to the drivers you need for the sound:

 

ASUSTeK Computer Inc.-Support-

 

This is for onboard sound.

 

Click the + by Audio and select one, make sure it is for Windows XP

[The Wizard]

Hi

 

I have done a bit of searching and i think you have onboard sound and here is the link to the drivers you need for the sound:

 

ASUSTeK Computer Inc.-Support-

 

This is for onboard sound.

 

Click the + by Audio and select one, make sure it is for Windows XP

 

 

 

1,ok, do i click on that that link ASUSTeK Computer Inc.-Support-

 

sorrk i just dont know what to do here,, im not going at anything like this.

 

if you would do it step by step for me on what i am looking for in there.

 

thanks

[danzil]

Hi

download this driver and give it a try Albatron K8X250 Realtek ALC655 Codec A3.74 Driver for Windows 9X / Windows ME / Windows NT / Windows 2K / Windows XP Free Download - Softpedia

once downloaded click run, this will then execue a setup, this will hopefully solve your problems.

regards

danzil

[The Wizard]

Hi

download this driver and give it a try Albatron K8X250 Realtek ALC655 Codec A3.74 Driver for Windows 9X / Windows ME / Windows NT / Windows 2K / Windows XP Free Download - Softpedia

once downloaded click run, this will then execue a setup, this will hopefully solve your problems.

regards

danzil

 

Thanks for sharing that with me, danzil.

 

but i will try what maynardvdm is doing 1st, if thats ok with you.

 

if that does not work, i will try your way then thanks

[maynardvdm]

Hi

 

Sorry i see now that website takes all my search result away.

 

mmm, i cant seem to get a direct link, try Danzil's link, its basically the same.

[The Wizard]

Hi

 

Sorry i see now that website takes all my search result away.

 

mmm, i cant seem to get a direct link, try Danzil's link, its basically the same.

 

ok its say download it, so i download it onto my PC, Next it say do a scan i did that too

 

then i have to Register Driver Robot did that too.

 

and i have to pay $9.95, that would be ok with me but i dont use a Credit Card.

 

thanks

[maynardvdm]

Ok, Seems that site is down.

 

Try this, its direct from Realtek:

 

Realtek

 

Edit: I see you have to tick the box and then click Next

 

If the page is correct it should be the second one from top, choose Express

Type in the Random password and click download, then Save the file to your desktop.

When it is finished downloading, double click the file on your desktop to run the installation and follow the on screen instructions.

 

Hopefully that should sort it

[The Wizard]

Ok, Seems that site is down.

 

Try this, its direct from Realtek:

 

Realtek

 

Edit: I see you have to tick the box and then click Next

 

If the page is correct it should be the second one from top, choose Express

Type in the Random password and click download, then Save the file to your desktop.

When it is finished downloading, double click the file on your desktop to run the installation and follow the on screen instructions.

 

Hopefully that should sort it

 

ok i download that and Save the file to my desktop

This is what came up for me when i double click the file on your desktop to run the installation

http://i218.photobucket.com/albums/cc132/KINGPOKER/paddywork.jpg

 

when i click on that, then this came up

http://i218.photobucket.com/albums/cc132/KINGPOKER/paddywork2.jpg

 

so where do i go from here!!!!!

 

sorry for the pics

[maynardvdm]

Hi

 

double click Setup. (The one with the White block and blue line on top)

[The Wizard]

Hi

 

double click Setup. (The one with the White block and blue line on top)

 

ok did that and still not working,,,,would it be the sound card in my PC, maybe i need a new one???? what do you think!

[Guest Wolfeymole]

Can I ask why the rest of the desktop is masked out Wizard?

[The Wizard]

Can I ask why the rest of the desktop is masked out Wizard?

 

to me i think you need see what you need to know, thats all

 

i can put the desktop for you if you think it will help you

 

here what is on the desktop

 

http://i218.photobucket.com/albums/cc132/KINGPOKER/paddywork3.jpg

Edited July 1, 2009 by The Wizard