Problem with CD/DVD drive

[nisreenshakalli]

hi all... i have the same problem with my pc

and i did all what you said but the error in the device manager still appearing error code 39

what should i do help me please

[nisreenshakalli]

first i used the fix cd driver but i did not work

but when i used the microsoft fix link it work and now i can access my cd driver

thank you very much for the wonderful fast help :)