Guest Lina Posted January 11, 2008 Posted January 11, 2008 Hello all, I am facing a problem with NTbackup, VSS and System State backup. No matter if it performs a scheduled or immediate backup, the process freezes and never ends. There is no error in the backup log (it's like the process is waiting for something) and the only messages that appear in Event Viewer are VSS related "Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source VSS Event id 12298, 12310 Source VSS Volume Shadow Copy Service error: The I/O writes cannot be held during the shadow copy creation period on volume C:\. The volume index in the shadow copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], Release[0x80042314], OnRun[0x00000000]. etc. Please note that the problem occurs only when System State is selected for backup. I all other cases backup finishes without problems. We have tried several things: Install the latest NTBackup executable Install the following VSS update: A new Volume Shadow Copy Service update is now available that fixes various Volume Shadow Copy Service problems in Windows Server 2003 http://support.microsoft.com/?id=913648 Run "vssadmin list writers" with no errors The system is a Windows 2003 R2 Server with no SQL or MSDE installed (although there are SPS services installed). Any suggestion is most welcomed! Thanks in advance
Guest Robert L. \(MS-MVP\) Posted January 12, 2008 Posted January 12, 2008 Re: VSS and Storage Server backup You may want to rebuild the VSS. This post may help. How to rebuild VSSYou may want to Rename the System Volume Information Folder that will rebuild the VSS. The following case is regarding the problem of backing up VSS, ... http://www.chicagotech.net/netforums/viewtopic.php?t=2751&sid=65b6c8b3c567d82d19a13930483f52db -- Bob Lin, MS-MVP, MCSE & CNE Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com "Lina" <Lina@discussions.microsoft.com> wrote in message news:AD525E4C-4879-4ADE-BAC6-62B72E1041D9@microsoft.com... > Hello all, > > I am facing a problem with NTbackup, VSS and System State backup. No > matter > if it performs a scheduled or immediate backup, the process freezes and > never > ends. There is no error in the backup log (it's like the process is > waiting > for something) and the only messages that appear in Event Viewer are VSS > related > > "Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source > VSS > > Event id 12298, 12310 Source VSS > Volume Shadow Copy Service error: The I/O writes cannot be held during the > shadow copy creation period on volume C:\. The volume index in the shadow > copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], > Release[0x80042314], OnRun[0x00000000]. > > etc. > > Please note that the problem occurs only when System State is selected for > backup. I all other cases backup finishes without problems. > > We have tried several things: > > Install the latest NTBackup executable > Install the following VSS update: > > A new Volume Shadow Copy Service update is now available that fixes > various > Volume Shadow Copy Service problems in Windows Server 2003 > http://support.microsoft.com/?id=913648 > > Run "vssadmin list writers" with no errors > > The system is a Windows 2003 R2 Server with no SQL or MSDE installed > (although there are SPS services installed). > > Any suggestion is most welcomed! > > Thanks in advance
Guest Lina Posted January 15, 2008 Posted January 15, 2008 Re: VSS and Storage Server backup Thanks for the suggestion Robert! I will try it and let you know although I find it a little risky to rename a system folder :). Rgds "Robert L. (MS-MVP)" wrote: > You may want to rebuild the VSS. This post may help. > > How to rebuild VSSYou may want to Rename the System Volume Information > Folder that will rebuild the VSS. The following case is regarding the > problem of backing up VSS, ... > http://www.chicagotech.net/netforums/viewtopic.php?t=2751&sid=65b6c8b3c567d82d19a13930483f52db > > > -- > Bob Lin, MS-MVP, MCSE & CNE > Networking, Internet, Routing, VPN Troubleshooting on > http://www.ChicagoTech.net > How to Setup Windows, Network, VPN & Remote Access on > http://www.HowToNetworking.com > > > "Lina" <Lina@discussions.microsoft.com> wrote in message > news:AD525E4C-4879-4ADE-BAC6-62B72E1041D9@microsoft.com... > > Hello all, > > > > I am facing a problem with NTbackup, VSS and System State backup. No > > matter > > if it performs a scheduled or immediate backup, the process freezes and > > never > > ends. There is no error in the backup log (it's like the process is > > waiting > > for something) and the only messages that appear in Event Viewer are VSS > > related > > > > "Unexpected error DeviceIoControl" "hr = 0x80070057" Event id 12289 Source > > VSS > > > > Event id 12298, 12310 Source VSS > > Volume Shadow Copy Service error: The I/O writes cannot be held during the > > shadow copy creation period on volume C:\. The volume index in the shadow > > copy set is 0. Error details: Open[0x00000000], Flush[0x00000000], > > Release[0x80042314], OnRun[0x00000000]. > > > > etc. > > > > Please note that the problem occurs only when System State is selected for > > backup. I all other cases backup finishes without problems. > > > > We have tried several things: > > > > Install the latest NTBackup executable > > Install the following VSS update: > > > > A new Volume Shadow Copy Service update is now available that fixes > > various > > Volume Shadow Copy Service problems in Windows Server 2003 > > http://support.microsoft.com/?id=913648 > > > > Run "vssadmin list writers" with no errors > > > > The system is a Windows 2003 R2 Server with no SQL or MSDE installed > > (although there are SPS services installed). > > > > Any suggestion is most welcomed! > > > > Thanks in advance > >
Recommended Posts