DVD R/W Problems

[Guest Mrs_Luv]

I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are

exclamation marks in front of both items in my device manager. These devices

just stopped working one day. I think someone did something in my registry. I

have no idea how to fix this problem. This is the message that is listed as

the problem in the device status:

Windows cannot start this hardware device because its configuration

information (in the registry) is incomplete or damaged. (Code 19)

 

Please HELP!!!

[Guest Robert]

Re: DVD R/W Problems

 

On Jan 11, 8:34 pm, Mrs_Luv <Mrs...@discussions.microsoft.com> wrote:

> I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are

> exclamation marks in front of both items in my device manager. These devices

> just stopped working one day. I think someone did something in my registry.. I

> have no idea how to fix this problem. This is the message that is listed as

> the problem in the device status:

> Windows cannot start this hardware device because its configuration

> information (in the registry) is incomplete or damaged. (Code 19)

>

> Please HELP!!!

 

 

 

I'm not a computer expert by any means but have you tried deleting the

drivers in the add/remove program and reinstalling them?

 

 

Robert

[Guest Xandros]

Re: DVD R/W Problems

 

Try removing them in Device Manager. Right click them and select Uninstall.

Reboot the computer and let it redetect them.

 

--

 

Xandros

 

 

"Mrs_Luv" <MrsLuv@discussions.microsoft.com> wrote in message

news:64EF98EC-9FD9-4CD4-97FB-215C246D99DE@microsoft.com...

>I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are

> exclamation marks in front of both items in my device manager. These

> devices

> just stopped working one day. I think someone did something in my

> registry. I

> have no idea how to fix this problem. This is the message that is listed

> as

> the problem in the device status:

> Windows cannot start this hardware device because its configuration

> information (in the registry) is incomplete or damaged. (Code 19)

>

> Please HELP!!!

[Guest Kelly]

Re: DVD R/W Problems

 

Hi,

 

Merge the edit on (Line 399) Right Hand Side

http://www.kellys-korner-xp.com/xp_tweaks.htm

 

--

 

All the Best,

Kelly (MS-MVP/DTS&XP)

 

Taskbar Repair Tool Plus!

http://www.kellys-korner-xp.com/taskbarplus!.htm

 

 

"Mrs_Luv" <MrsLuv@discussions.microsoft.com> wrote in message

news:64EF98EC-9FD9-4CD4-97FB-215C246D99DE@microsoft.com...

>I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are

> exclamation marks in front of both items in my device manager. These

> devices

> just stopped working one day. I think someone did something in my

> registry. I

> have no idea how to fix this problem. This is the message that is listed

> as

> the problem in the device status:

> Windows cannot start this hardware device because its configuration

> information (in the registry) is incomplete or damaged. (Code 19)

>

> Please HELP!!!

[Guest Les]

Re: DVD R/W Problems

 

This is the same problem I have, however none of the posted souutions are of

any help!!

>I have a Sony DVD R/W and a Generic CD R/W. I am running XP Home. There are

> exclamation marks in front of both items in my device manager. These

> devices

> just stopped working one day. I think someone did something in my

> registry. I

> have no idea how to fix this problem. This is the message that is listed

> as

> the problem in the device status:

> Windows cannot start this hardware device because its configuration

> information (in the registry) is incomplete or damaged. (Code 19)

>

> Please HELP!!!