Guest brucegooglegroups Posted January 14, 2008 Posted January 14, 2008 Norton Win Doctor indicated that "The key, "CLSID\{06849E9F-C8D7-4D59- B87D-784B7D6BE0B3}\InprocServer32," refers to a missing file, "C: \Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." There were two solutions: 1. Win Doctor wouldn't delete the key, so the other solution was to open the registry with Norton Registry Editor. I first tried to locate the key, but it was not located when searching in find. I backed up the registry first. Norton Registry Editor opened the registry and highlighted the problem. I deleted the key. However, after running Win Doctor two or three times, the same problem is indicated and different keys are opened with Norton Registry Editor. I tried to reimport the registry, but I received the error that not all the registry could be imported, because some were" in use" in the system. Suggestions? Thanks. Bruce
Guest Buffalo Posted January 14, 2008 Posted January 14, 2008 Re: Finding key in registry and deleting brucegooglegroups wrote: > Norton Win Doctor indicated that "The key, > "CLSID\{06849E9F-C8D7-4D59- B87D-784B7D6BE0B3}\InprocServer32," > refers to a missing file, "C: \Program Files\Common > Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." > > > There were two solutions: > > 1. Win Doctor wouldn't delete the key, so the other solution was to > open the registry with > Norton Registry Editor. I first tried to locate the key, but it was > not located when searching in find. > > I backed up the registry first. Norton Registry Editor opened the > registry and highlighted the problem. I deleted the key. However, > after running Win Doctor two or three times, the same problem is > indicated and different keys are opened with Norton Registry Editor. > > I tried to reimport the registry, but I received the error that not > all the registry could be > imported, because some were" in use" in the system. > > Suggestions? > Thanks. > Bruce Try installing the backup Registry in DOS. That way the keys will not be in-use. How did you back up the Registry? With Norton,etc? You can find out how to do it by using Google or possibly the help files in Norton.
Guest Buffalo Posted January 14, 2008 Posted January 14, 2008 Re: Finding key in registry and deleting brucegooglegroups wrote: > Norton Win Doctor indicated that "The key, > "CLSID\{06849E9F-C8D7-4D59- B87D-784B7D6BE0B3}\InprocServer32," > refers to a missing file, "C: \Program Files\Common > Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." > > > There were two solutions: > > 1. Win Doctor wouldn't delete the key, so the other solution was to > open the registry with > Norton Registry Editor. I first tried to locate the key, but it was > not located when searching in find. > > I backed up the registry first. Norton Registry Editor opened the > registry and highlighted the problem. I deleted the key. However, > after running Win Doctor two or three times, the same problem is > indicated and different keys are opened with Norton Registry Editor. > > I tried to reimport the registry, but I received the error that not > all the registry could be > imported, because some were" in use" in the system. > > Suggestions? > Thanks. > Bruce http://support.microsoft.com/kb/221512
Guest glee Posted January 14, 2008 Posted January 14, 2008 Re: Finding key in registry and deleting The Norton report is likely bogus....Norton WinDoctor is notorious for reporting "invalid activex/com" entries that are not in fact invalid, and they simply reappear after you "fix" them. Add them to its "Ignore" list. How exactly did you backup the Registry? Start in DOS mode and restore a previous Registry from just prior to the problem: - Start the computer and hold down the CTRL key till the Windows 98 Startup menu (boot menu) appears. OR - Repeatedly tap the F8 key after the memory count to bring up the boot menu. - Use the arrow keys to select "Command Prompt Only" and press Enter. At the command prompt, type the following and press Enter: scanreg /restore Select a Registry backup (rb###.cab) dated from just before the issue started....if the issue began this weekend, choose a backup with Friday's date, for example. Follow the prompts on-screen. Do not select a backup named rbbad.cab....it is bad. Do not restore a backup more than about a week old. -- Glen Ventura, MS MVP Shell/User, A+ http://dts-l.net/ http://dts-l.net/goodpost.htm "brucegooglegroups" <brucegooglegroups@hotmail.com> wrote in message news:4d863464-dbf1-4003-acda-b4d5ef9a6bd2@1g2000hsl.googlegroups.com... > Norton Win Doctor indicated that "The key, "CLSID\{06849E9F-C8D7-4D59- > B87D-784B7D6BE0B3}\InprocServer32," refers to a missing file, "C: > \Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." > > > There were two solutions: > > 1. Win Doctor wouldn't delete the key, so the other solution was to > open the registry with > Norton Registry Editor. I first tried to locate the key, but it was > not located when searching in find. > > I backed up the registry first. Norton Registry Editor opened the > registry and highlighted the problem. I deleted the key. However, > after running Win Doctor two or three times, the same problem is > indicated and different keys are opened with Norton Registry Editor. > > I tried to reimport the registry, but I received the error that not > all the registry could be > imported, because some were" in use" in the system. > > Suggestions? > Thanks. > Bruce > >
Guest PCR Posted January 15, 2008 Posted January 15, 2008 Re: Finding key in registry and deleting glee wrote: | The Norton report is likely bogus....Norton WinDoctor is notorious | for reporting "invalid activex/com" entries that are not in fact | invalid, and they simply reappear after you "fix" them. | | Add them to its "Ignore" list. | | How exactly did you backup the Registry? | | Start in DOS mode and restore a previous Registry from just prior to | the problem: - Start the computer and hold down the CTRL key till the | Windows 98 Startup menu (boot menu) appears. | OR | - Repeatedly tap the F8 key after the memory count to bring up the | boot menu. | - Use the arrow keys to select "Command Prompt Only" and press Enter. | | At the command prompt, type the following and press Enter: | scanreg /restore | | Select a Registry backup (rb###.cab) dated from just before the issue | started....if the issue began this weekend, choose a backup with | Friday's date, for example. Follow the prompts on-screen. | Do not select a backup named rbbad.cab....it is bad. On that day I did a ton of experimentation, I didn't become a perfect expert, but I did discover... RBBAD.cab won't be offered by /Restore unless it is renamed first. The "BAD" would have to be changed to an available 3-digit number. Also, one of the other five backups would have to be renamed (number removed) or moved, because /Restore will only offer the first five that are in "C:\WINDOWS\SYSBCKUP". | Do not restore a backup more than about a week old. | -- | Glen Ventura, MS MVP Shell/User, A+ | http://dts-l.net/ | http://dts-l.net/goodpost.htm | | | "brucegooglegroups" <brucegooglegroups@hotmail.com> wrote in message | news:4d863464-dbf1-4003-acda-b4d5ef9a6bd2@1g2000hsl.googlegroups.com... |> Norton Win Doctor indicated that "The key, |> "CLSID\{06849E9F-C8D7-4D59- B87D-784B7D6BE0B3}\InprocServer32," |> refers to a missing file, "C: \Program Files\Common |> Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." |> |> |> There were two solutions: |> |> 1. Win Doctor wouldn't delete the key, so the other solution was to |> open the registry with |> Norton Registry Editor. I first tried to locate the key, but it was |> not located when searching in find. |> |> I backed up the registry first. Norton Registry Editor opened the |> registry and highlighted the problem. I deleted the key. However, |> after running Win Doctor two or three times, the same problem is |> indicated and different keys are opened with Norton Registry Editor. |> |> I tried to reimport the registry, but I received the error that not |> all the registry could be |> imported, because some were" in use" in the system. |> |> Suggestions? |> Thanks. |> Bruce -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
Guest PCR Posted January 15, 2008 Posted January 15, 2008 Re: Finding key in registry and deleting brucegooglegroups wrote: | Norton Win Doctor indicated that "The key, | "CLSID\{06849E9F-C8D7-4D59- B87D-784B7D6BE0B3}\InprocServer32," | refers to a missing file, "C: \Program Files\Common | Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll." | | | There were two solutions: | | 1. Win Doctor wouldn't delete the key, so the other solution was to | open the registry with | Norton Registry Editor. I first tried to locate the key, but it was | not located when searching in find. | | I backed up the registry first. Norton Registry Editor opened the | registry and highlighted the problem. I deleted the key. However, | after running Win Doctor two or three times, the same problem is | indicated and different keys are opened with Norton Registry Editor. | | I tried to reimport the registry, but I received the error that not | all the registry could be | imported, because some were" in use" in the system. | | Suggestions? Well, here is how to recover an older Registry... http://support.microsoft.com/default.aspx?scid=kb;en-us;183887&Product=w98 Description of the Windows Registry Checker Tool (Scanreg.exe) I'm not a big proponent of a "/Restore", but sometimes it can do amazing things. Maybe, before trying it, copy your current Registry backup files to a new folder. (a) Boot to DOS (hold CTRL as you boot for the Startup Menu, & select "Command Prompt Only") (b) DIR C:\Windows\Sysbckup\RB???.cab /od Shows you the current backups sorted by date. © MD C:\RegBckup This makes a new folder named RegBckup. (d) COPY C:\Windows\Sysbckup\RB???.cab C:\RegBckup This copies your Registry backups to the new folder. It will look like this... C:\>COPY C:\Windows\SysBckUp\RB???.cab C:\RegBckUp C:\Windows\SysBckUp\rbbad.cab C:\Windows\SysBckUp\rb005.cab C:\Windows\SysBckUp\rb004.cab C:\Windows\SysBckUp\rb003.cab C:\Windows\SysBckUp\rb000.cab C:\Windows\SysBckUp\rb001.cab Do it only once at the start, because the following will (I believe) delete the oldest original each time you do it... (e) SCANREG /Restore It will offer five, one for each of the last five separate days you first booted successfully. Start with the one of the day the problem began, as these backups of the entire Registry (& System.ini & Win.ini) are done at boot, not at shut down. CAVEAT: A /Restore restores settings only. If there was a file change (other than to System.ini & Win.ini), those cannot be undone this way. That could be a problem, especially if there was a hardware change or large un/in-stall since the backup was made. Also, a large settings change, such as adding/removing a User Profile, is likely best undone a different way. Finally, some apps may keep a small database in the Registry. I do believe Explorer itself may keep its list of blocked sites there. | Thanks. | Bruce -- Thanks or Good Luck, There may be humor in this post, and, Naturally, you will not sue, Should things get worse after this, PCR pcrrcp@netzero.net
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