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Local drives no longer available


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Posted

Today, for no apparent reason, my local disk drives are not listed under My

Computer on my TS desktop and yes, they were there before.

 

I haven't checked every user/computer for local drive and printers yet but

the 2 TS accounts I tested on 3 computers in the last hour consistently get

the same results concerning local drives; one (mine) never sees local drives

in TS, the other always does (at least today).

 

I've checked the settings in the users account on the Windows 2003 server,

the RDP client and the connection properties in terminal server

configuration. Everything looks right.

 

What perplexes me is that my local drives were being mapped just yesterday.

 

Sound familiar? A couple of days ago I posted basically the same issue only

the focus was sporadic availability of local printers in TS sessions.

 

I think I have that under control by manually redirecting the printers

rather than depending on automatic redirection.

 

Is TS really this flakey or am I overlooking something here?

 

Thanks for any help you can offer.

 

Brent

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Guest Vera Noest [MVP]
Posted

Re: Local drives no longer available

 

These are certainly not "normal" problems.

Have you checked the EventLog on the server when this happens?

Have you enabled verbose logging of the user environment?

I would also delete your profile on the TS and check if a new

profile solves the problem. A corrupt profile can cause rather

bizarre behaviour.

 

221833 - How to enable user environment debug logging in retail

builds of Windows

http://support.microsoft.com/?kbid=221833

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 15

jan 2008 in microsoft.public.windows.terminal_services:

> Today, for no apparent reason, my local disk drives are not

> listed under My Computer on my TS desktop and yes, they were

> there before.

>

> I haven't checked every user/computer for local drive and

> printers yet but the 2 TS accounts I tested on 3 computers in

> the last hour consistently get the same results concerning local

> drives; one (mine) never sees local drives in TS, the other

> always does (at least today).

>

> I've checked the settings in the users account on the Windows

> 2003 server, the RDP client and the connection properties in

> terminal server configuration. Everything looks right.

>

> What perplexes me is that my local drives were being mapped just

> yesterday.

>

> Sound familiar? A couple of days ago I posted basically the same

> issue only the focus was sporadic availability of local printers

> in TS sessions.

>

> I think I have that under control by manually redirecting the

> printers rather than depending on automatic redirection.

>

> Is TS really this flakey or am I overlooking something here?

>

> Thanks for any help you can offer.

>

> Brent

Posted

Re: Local drives no longer available

 

The event viewer is not recording any errors other than the failure to

redirect local printers that I know do not have drivers on the server and

that I don't need while in TS.

 

I have enabled verbose logging from the WMI console but I don't find the key

UserEnvDebugLevel referred to in your link.

 

Thanks

 

Brent

 

"Vera Noest [MVP]" wrote:

> These are certainly not "normal" problems.

> Have you checked the EventLog on the server when this happens?

> Have you enabled verbose logging of the user environment?

> I would also delete your profile on the TS and check if a new

> profile solves the problem. A corrupt profile can cause rather

> bizarre behaviour.

>

> 221833 - How to enable user environment debug logging in retail

> builds of Windows

> http://support.microsoft.com/?kbid=221833

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 15

> jan 2008 in microsoft.public.windows.terminal_services:

>

> > Today, for no apparent reason, my local disk drives are not

> > listed under My Computer on my TS desktop and yes, they were

> > there before.

> >

> > I haven't checked every user/computer for local drive and

> > printers yet but the 2 TS accounts I tested on 3 computers in

> > the last hour consistently get the same results concerning local

> > drives; one (mine) never sees local drives in TS, the other

> > always does (at least today).

> >

> > I've checked the settings in the users account on the Windows

> > 2003 server, the RDP client and the connection properties in

> > terminal server configuration. Everything looks right.

> >

> > What perplexes me is that my local drives were being mapped just

> > yesterday.

> >

> > Sound familiar? A couple of days ago I posted basically the same

> > issue only the focus was sporadic availability of local printers

> > in TS sessions.

> >

> > I think I have that under control by manually redirecting the

> > printers rather than depending on automatic redirection.

> >

> > Is TS really this flakey or am I overlooking something here?

> >

> > Thanks for any help you can offer.

> >

> > Brent

>

Guest Vera Noest [MVP]
Posted

Re: Local drives no longer available

 

As the article states, you have "to add or to modify the following

registry entry".

 

So if it isn't there (meaning that the system uses the default

value of 0x00010001), create it.

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 15

jan 2008 in microsoft.public.windows.terminal_services:

> The event viewer is not recording any errors other than the

> failure to redirect local printers that I know do not have

> drivers on the server and that I don't need while in TS.

>

> I have enabled verbose logging from the WMI console but I don't

> find the key UserEnvDebugLevel referred to in your link.

>

> Thanks

>

> Brent

>

> "Vera Noest [MVP]" wrote:

>

>> These are certainly not "normal" problems.

>> Have you checked the EventLog on the server when this happens?

>> Have you enabled verbose logging of the user environment?

>> I would also delete your profile on the TS and check if a new

>> profile solves the problem. A corrupt profile can cause rather

>> bizarre behaviour.

>>

>> 221833 - How to enable user environment debug logging in retail

>> builds of Windows

>> http://support.microsoft.com/?kbid=221833

>> _________________________________________________________

>> Vera Noest

>> MCSE, CCEA, Microsoft MVP - Terminal Server

>> TS troubleshooting: http://ts.veranoest.net

>> ___ please respond in newsgroup, NOT by private email ___

>>

>> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on

>> 15 jan 2008 in microsoft.public.windows.terminal_services:

>>

>> > Today, for no apparent reason, my local disk drives are not

>> > listed under My Computer on my TS desktop and yes, they were

>> > there before.

>> >

>> > I haven't checked every user/computer for local drive and

>> > printers yet but the 2 TS accounts I tested on 3 computers in

>> > the last hour consistently get the same results concerning

>> > local drives; one (mine) never sees local drives in TS, the

>> > other always does (at least today).

>> >

>> > I've checked the settings in the users account on the Windows

>> > 2003 server, the RDP client and the connection properties in

>> > terminal server configuration. Everything looks right.

>> >

>> > What perplexes me is that my local drives were being mapped

>> > just yesterday.

>> >

>> > Sound familiar? A couple of days ago I posted basically the

>> > same issue only the focus was sporadic availability of local

>> > printers in TS sessions.

>> >

>> > I think I have that under control by manually redirecting the

>> > printers rather than depending on automatic redirection.

>> >

>> > Is TS really this flakey or am I overlooking something here?

>> >

>> > Thanks for any help you can offer.

>> >

>> > Brent

Posted

Re: Local drives no longer available

 

From another TS users session I used the terminal services manager to reset

the problem users session while they were disconnected and now the local

drives are available when they log in.

 

Here are the contents of Userenv.log should anyone see anything of interest

there:

 

USERENV(106c.1780) 13:47:14:695 LibMain: Process Name:

C:\WINDOWS\system32\mmc.exe

USERENV(106c.1780) 13:47:14:695 GetProfileType: Profile already loaded.

USERENV(106c.1780) 13:47:14:695 GetProfileType: ProfileFlags is 0

USERENV(10e8.156c) 13:49:27:753 InitializePolicyProcessing: Initialised

Machine Mutex/Events

USERENV(10e8.156c) 13:49:27:753 InitializePolicyProcessing: Initialised User

Mutex/Events

USERENV(10e8.156c) 13:49:27:753 LibMain: Process Name:

\??\C:\WINDOWS\system32\winlogon.exe

USERENV(1344.790) 13:50:00:253 LibMain: Process Name:

C:\WINDOWS\system32\mmc.exe

USERENV(1344.790) 13:50:00:253 GetProfileType: Profile already loaded.

USERENV(1344.790) 13:50:00:253 GetProfileType: ProfileFlags is 0

USERENV(16c8.b38) 13:52:00:753 LibMain: Process Name:

C:\WINDOWS\system32\notepad.exe

USERENV(16c8.b38) 13:52:00:753 GetProfileType: Profile already loaded.

USERENV(16c8.b38) 13:52:00:753 GetProfileType: ProfileFlags is 0

USERENV(10ac.a94) 13:52:50:691 InitializePolicyProcessing: Initialised

Machine Mutex/Events

USERENV(10ac.a94) 13:52:50:691 InitializePolicyProcessing: Initialised User

Mutex/Events

USERENV(10ac.a94) 13:52:50:691 LibMain: Process Name:

\??\C:\WINDOWS\system32\winlogon.exe

USERENV(1520.13c8) 13:53:08:785 LibMain: Process Name:

C:\WINDOWS\system32\verclsid.exe

USERENV(1520.13c8) 13:53:08:785 GetProfileType: Profile already loaded.

USERENV(1520.13c8) 13:53:08:785 GetProfileType: ProfileFlags is 0

USERENV(129c.bd4) 13:53:08:941 LibMain: Process Name:

C:\WINDOWS\system32\verclsid.exe

USERENV(129c.bd4) 13:53:08:941 GetProfileType: Profile already loaded.

USERENV(129c.bd4) 13:53:08:941 GetProfileType: ProfileFlags is 0

 

"Vera Noest [MVP]" wrote:

> As the article states, you have "to add or to modify the following

> registry entry".

>

> So if it isn't there (meaning that the system uses the default

> value of 0x00010001), create it.

> _________________________________________________________

> Vera Noest

> MCSE, CCEA, Microsoft MVP - Terminal Server

> TS troubleshooting: http://ts.veranoest.net

> ___ please respond in newsgroup, NOT by private email ___

>

> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on 15

> jan 2008 in microsoft.public.windows.terminal_services:

>

> > The event viewer is not recording any errors other than the

> > failure to redirect local printers that I know do not have

> > drivers on the server and that I don't need while in TS.

> >

> > I have enabled verbose logging from the WMI console but I don't

> > find the key UserEnvDebugLevel referred to in your link.

> >

> > Thanks

> >

> > Brent

> >

> > "Vera Noest [MVP]" wrote:

> >

> >> These are certainly not "normal" problems.

> >> Have you checked the EventLog on the server when this happens?

> >> Have you enabled verbose logging of the user environment?

> >> I would also delete your profile on the TS and check if a new

> >> profile solves the problem. A corrupt profile can cause rather

> >> bizarre behaviour.

> >>

> >> 221833 - How to enable user environment debug logging in retail

> >> builds of Windows

> >> http://support.microsoft.com/?kbid=221833

> >> _________________________________________________________

> >> Vera Noest

> >> MCSE, CCEA, Microsoft MVP - Terminal Server

> >> TS troubleshooting: http://ts.veranoest.net

> >> ___ please respond in newsgroup, NOT by private email ___

> >>

> >> =?Utf-8?B?QnJlbnQ=?= <Brent@discussions.microsoft.com> wrote on

> >> 15 jan 2008 in microsoft.public.windows.terminal_services:

> >>

> >> > Today, for no apparent reason, my local disk drives are not

> >> > listed under My Computer on my TS desktop and yes, they were

> >> > there before.

> >> >

> >> > I haven't checked every user/computer for local drive and

> >> > printers yet but the 2 TS accounts I tested on 3 computers in

> >> > the last hour consistently get the same results concerning

> >> > local drives; one (mine) never sees local drives in TS, the

> >> > other always does (at least today).

> >> >

> >> > I've checked the settings in the users account on the Windows

> >> > 2003 server, the RDP client and the connection properties in

> >> > terminal server configuration. Everything looks right.

> >> >

> >> > What perplexes me is that my local drives were being mapped

> >> > just yesterday.

> >> >

> >> > Sound familiar? A couple of days ago I posted basically the

> >> > same issue only the focus was sporadic availability of local

> >> > printers in TS sessions.

> >> >

> >> > I think I have that under control by manually redirecting the

> >> > printers rather than depending on automatic redirection.

> >> >

> >> > Is TS really this flakey or am I overlooking something here?

> >> >

> >> > Thanks for any help you can offer.

> >> >

> >> > Brent

>


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