Keyboard input problem with terminal server

[Guest Daniel]

Recently we have been having users come to us saying that they are

unable to type anything in any of our terminal servers. The first

scenario is that the user cannot type anything and when I view their

screen using Terminal Services Manager they are able to type again.

The second scenario is that the user cannot type anything and then

they have to minimize the terminal client and click the desktop. Once

they click the desktop or type anything on their local computer

everything is fine.

 

We are using the latest RDP client in XP from Microsoft. Our servers

that we have had the issue on are: Server 2003 R2 Enterprise x64 SP2

and Server 2003 Enterprise SP2.

[Guest Drew Hammond [MS]]

Re: Keyboard input problem with terminal server

 

Hi Daniel,

 

Which version of the RDP Client are you using? is it 6.0? There are a

couple known input-related issues with the 6.0 client, which should be fixed

in the next release. If you're part of the MS Connect program

(http://connect.microsoft.com/), you can try out the beta updated client to

see if that solves your problem. I've not heard of this specific problem

before, but there's a chance it's related.

 

Thanks,

Drew

 

"Daniel" <firemandan@gmail.com> wrote in message

news:3e911da6-5d33-45c8-9e31-437d3acb25ae@j20g2000hsi.googlegroups.com...

> Recently we have been having users come to us saying that they are

> unable to type anything in any of our terminal servers. The first

> scenario is that the user cannot type anything and when I view their

> screen using Terminal Services Manager they are able to type again.

> The second scenario is that the user cannot type anything and then

> they have to minimize the terminal client and click the desktop. Once

> they click the desktop or type anything on their local computer

> everything is fine.

>

> We are using the latest RDP client in XP from Microsoft. Our servers

> that we have had the issue on are: Server 2003 R2 Enterprise x64 SP2

> and Server 2003 Enterprise SP2.