XP shutdown prob

[arbee]

Just recently my PC shuts down occasionally of its own accord. When it restarts I get an error message which when I click on preview says....

BCCode : 10000050 BCP1 : 8D45E400 BCP2 : 00000001 BCP3 : 80522B9E

BCP4 : 00000000 OSVer : 5_1_2600 SP : 3_0 Product : 768_1

 

It asks if I want more info and I get....

C:\DOCUME~1\RBVIDE~1\LOCALS~1\Temp\WERe614.dir00\Mini072809-02.dmp

C:\DOCUME~1\RBVIDE~1\LOCALS~1\Temp\WERe614.dir00\sysdata.xml

 

Does anyone know what these are and how to repair / delete or whatever.

 

I am using XP Home.

 

Thanks in advance.

[Tootech]

First thing to do is disable the automatic restart on error.

 

Have a look here and follow the instructions called Recovery Settings

 

Windows XP Shut Down and Automatic Reboot Problems

 

Hopefully next time your computer crashes you will see the common Blue Screen Of Death, with an STOP error at the top left of the screen - let us know that STOP error.

[samuria]

The 2 files are just a dump of info of what has gone wrong and wouldnt make any sense to you so delete them. Check the event log and see if there is any info in that

[arbee]

Thanks guys. I will check out your info asap.

[arbee]

I think (holds breath) I may have found the problem. I started to systematically disconnect hardware add ons. When I disconnected the slave (D) drive things seemed to stabilize and return to normal and it hasn't shutdown/restarted since then. I will leave for a few days to make sure though. If it was the problem is there any way to recover the 'stuff' from the drive?

Yhanks for advice etc.

[snow]

I have seen a loose power connector cause this on a friend's computer before.

 

If you have any spare power connectors inside your case, try putting a different one into your secondary hard drive.

 

Is the hard drive IDE (large, flat, wide cables) or SATA (thin, small cables)?

Make sure the IDE or SATA cable is plugged in securely at both ends when you reconnect the drive.

 

Do you have any other computers you could connect it to, to see if the problem is transferred along with it?

[arbee]

Thanks snow. There was a spare power connector so I used it and all seems ok so far.

[snow]

No problem ;)

 

Let us know if you have any more unexpected re-starts.