Guest JCace Posted January 17, 2008 Posted January 17, 2008 Helllo I have started at a new job this week and the organisation is suffering some password issues. They already have a GPO password policy in place, with expiry set to 30 days and the reminder period set to 7 days. The issue seems to be that the password reminder will flash up sating the password will expire in 1 day; however the users tend to ignore this, assuming that they can change their passwords tomorrow. What seems to be happening, is that their password will actually expire that day, typically at around 11 am. This is causing a high volume of calls to the service desk and a lot of work for the service desk operators to unlock and reset passwords and of course disruption for users as they suddenly find they are unable to access network resources. This behaviour seems odd to me, I have not experienced issues like this anywhere else before. I have two questions: 1. Is it possible to adjust the time at which passwords expire - to say midnight? 2. Is it possible to customise the password reminder notice, using a Registry Key perhaps, to say "Change your password NOW" I have searched through what feels like the whole of the internet researching this issue but so far to no avail, this is my last hope. Thanks in advance, Christian.
Guest Anthony Posted January 17, 2008 Posted January 17, 2008 Re: Password Reminders Hi Christian. You could buy a third party password manager solution. This would include a reset capability so if they forget the password or it expires they can reset it themselves. You could also use it to provide additional reminders. Anthony, http://www.airdesk.com "JCace" <JCace@discussions.microsoft.com> wrote in message news:6CA37CA3-37A8-45BD-A54F-FE48D05C30DA@microsoft.com... > Helllo > > I have started at a new job this week and the organisation is suffering > some > password issues. > > They already have a GPO password policy in place, with expiry set to 30 > days > and the reminder period set to 7 days. > > The issue seems to be that the password reminder will flash up sating the > password will expire in 1 day; however the users tend to ignore this, > assuming that they can change their passwords tomorrow. > What seems to be happening, is that their password will actually expire > that > day, typically at around 11 am. > > This is causing a high volume of calls to the service desk and a lot of > work > for the service desk operators to unlock and reset passwords and of course > disruption for users as they suddenly find they are unable to access > network > resources. > > This behaviour seems odd to me, I have not experienced issues like this > anywhere else before. > > I have two questions: > > 1. Is it possible to adjust the time at which passwords expire - to say > midnight? > > 2. Is it possible to customise the password reminder notice, using a > Registry Key perhaps, to say "Change your password NOW" > > I have searched through what feels like the whole of the internet > researching this issue but so far to no avail, this is my last hope. > > Thanks in advance, > > Christian.
Guest JCace Posted January 18, 2008 Posted January 18, 2008 Re: Password Reminders Thank you for your response, this is of course one option, but not really ideal, this would be a big change for the organisation and require a lot of testing and so forth. Is there really no other way than using a 3rd party tools to modify this behaviour? Is the behaviour I describe in the previous post 'normal'. If so, I have some more questions: 1. Why do they expire at 11:00? 2. Can this time be changed? 3. Why does the message say "in 1 day" when it is in fact less than 1 day. It seems that this is a particularly 'hot' issue in this company, if I can get answers to these questions, it will help us in our decision making process as to what we do next. Regards, Christian "Anthony" wrote: > Hi Christian. > You could buy a third party password manager solution. This would include a > reset capability so if they forget the password or it expires they can reset > it themselves. You could also use it to provide additional reminders. > Anthony, http://www.airdesk.com > > > > "JCace" <JCace@discussions.microsoft.com> wrote in message > news:6CA37CA3-37A8-45BD-A54F-FE48D05C30DA@microsoft.com... > > Helllo > > > > I have started at a new job this week and the organisation is suffering > > some > > password issues. > > > > They already have a GPO password policy in place, with expiry set to 30 > > days > > and the reminder period set to 7 days. > > > > The issue seems to be that the password reminder will flash up sating the > > password will expire in 1 day; however the users tend to ignore this, > > assuming that they can change their passwords tomorrow. > > What seems to be happening, is that their password will actually expire > > that > > day, typically at around 11 am. > > > > This is causing a high volume of calls to the service desk and a lot of > > work > > for the service desk operators to unlock and reset passwords and of course > > disruption for users as they suddenly find they are unable to access > > network > > resources. > > > > This behaviour seems odd to me, I have not experienced issues like this > > anywhere else before. > > > > I have two questions: > > > > 1. Is it possible to adjust the time at which passwords expire - to say > > midnight? > > > > 2. Is it possible to customise the password reminder notice, using a > > Registry Key perhaps, to say "Change your password NOW" > > > > I have searched through what feels like the whole of the internet > > researching this issue but so far to no avail, this is my last hope. > > > > Thanks in advance, > > > > Christian. > > >
Guest Anthony Posted January 18, 2008 Posted January 18, 2008 Re: Password Reminders I guess this link tells you where its set: http://msdn2.microsoft.com/en-us/library/ms677839(VS.85).aspx and I suppose you could script something to change it, but I have never come across anyone wanting to do this and I can't tell you any more about it. The "In one day" seems fairly obvious as a days-remaining countdown. Is there some reason why users can only change on the last day? Anthony, http://www.airdesk.com "JCace" <JCace@discussions.microsoft.com> wrote in message news:0273EF12-4490-4B3D-BEE6-ADBAE58F39DE@microsoft.com... > Thank you for your response, this is of course one option, but not really > ideal, this would be a big change for the organisation and require a lot > of > testing and so forth. > > Is there really no other way than using a 3rd party tools to modify this > behaviour? Is the behaviour I describe in the previous post 'normal'. If > so, I have some more questions: > > 1. Why do they expire at 11:00? > 2. Can this time be changed? > 3. Why does the message say "in 1 day" when it is in fact less than 1 day. > > It seems that this is a particularly 'hot' issue in this company, if I can > get answers to these questions, it will help us in our decision making > process as to what we do next. > > Regards, > > Christian > > "Anthony" wrote: > >> Hi Christian. >> You could buy a third party password manager solution. This would include >> a >> reset capability so if they forget the password or it expires they can >> reset >> it themselves. You could also use it to provide additional reminders. >> Anthony, http://www.airdesk.com >> >> >> >> "JCace" <JCace@discussions.microsoft.com> wrote in message >> news:6CA37CA3-37A8-45BD-A54F-FE48D05C30DA@microsoft.com... >> > Helllo >> > >> > I have started at a new job this week and the organisation is suffering >> > some >> > password issues. >> > >> > They already have a GPO password policy in place, with expiry set to 30 >> > days >> > and the reminder period set to 7 days. >> > >> > The issue seems to be that the password reminder will flash up sating >> > the >> > password will expire in 1 day; however the users tend to ignore this, >> > assuming that they can change their passwords tomorrow. >> > What seems to be happening, is that their password will actually expire >> > that >> > day, typically at around 11 am. >> > >> > This is causing a high volume of calls to the service desk and a lot of >> > work >> > for the service desk operators to unlock and reset passwords and of >> > course >> > disruption for users as they suddenly find they are unable to access >> > network >> > resources. >> > >> > This behaviour seems odd to me, I have not experienced issues like this >> > anywhere else before. >> > >> > I have two questions: >> > >> > 1. Is it possible to adjust the time at which passwords expire - to say >> > midnight? >> > >> > 2. Is it possible to customise the password reminder notice, using a >> > Registry Key perhaps, to say "Change your password NOW" >> > >> > I have searched through what feels like the whole of the internet >> > researching this issue but so far to no avail, this is my last hope. >> > >> > Thanks in advance, >> > >> > Christian. >> >> >>
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