dogtoyco Posted July 27, 2007 Posted July 27, 2007 Hi, Wondered if any one could help. My pc has got a thick white line running down the right hand side of the screen. It appears as soon as the computer is turned on and will not go away. It appears above everything else all applications and the mouse curser. If i do a screen print its not on the screen print but is on my pc. It never moves and is just very strange.. Any ideas??? Thanks. Quote
danzil Posted July 28, 2007 Posted July 28, 2007 hi dogtoyco please can you try another monitor on that pc,and also try that monitor on another pc. i am 99% sure that your monitor has a fault. regards danzil Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
RandyL Posted July 28, 2007 Posted July 28, 2007 My first guess would have been a graphics card failing. But I thought I would wait for someone with more knowledge on hardware issues. Since it was danzil that responded I would try that too if I were you. 99% sure for danzil impresses me. RandyL Quote We are all members helping other members. Please return here where you may be able to help someone else. After all, no one knows everything and you may have the answer that someone needs.Get help with computer problems. Join Free PC Help here Donations are welcome. Read Here
danzil Posted July 28, 2007 Posted July 28, 2007 thanks randyl is this monitor a crt or a tft.what is the model of monitor if you do not know. is the monitor connected to the graphics.on board.or a pci/pcie or agp card. do you have a spare pc or monitor handy to check with. i will look in a bit later to check this post. regards danzil Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
dogtoyco Posted July 28, 2007 Author Posted July 28, 2007 Hi Its a laptop HP nx6110 I dont have a spare monitor. Quote
danzil Posted July 29, 2007 Posted July 29, 2007 oh ok........ right can you try thr following... grab the laptop screen at the corners and GENTLY flex the screen,does the line move or dissapear.... it is possible the screen has failed,,,is it under warrenty. is all the cable's inserted firmly and securely. it is also possible that the inverter board maybe failing causing the issues with the tft. try the following regards danzil Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
dogtoyco Posted July 30, 2007 Author Posted July 30, 2007 Hi, I cannot flex the screen is does not flex. Is there a way to ajust screen placement etc on a laptop? Quote
danzil Posted July 30, 2007 Posted July 30, 2007 can you take a picture of the screen when it has the white line on it,and upload it to photobucket or somewhere so i can take a look..... never used photobucket so good luck...its gotta be easy coz my 12 year old son can use it.... i dont believe you can align laptop screens...... unfortunatly it is sounding like it will need to go in for a rapair......is it under warrentynot i will see if i can source the parts for you if you are willing to have a go at the repair..... resit all cables first to double check. Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
dogtoyco Posted August 1, 2007 Author Posted August 1, 2007 Arg now a second white line has appeared.... Ill take a photo today and upload it. Quote
danzil Posted August 1, 2007 Posted August 1, 2007 hi dogtoyco here is a link to the service manual. please read all of it before attempting to resit the cables. any question please ask http://www.eserviceinfo.com/downloadsm/20121/HP%20COMPAQ_nx6110%20nc6110%20nx6120%20nc6120.html pay attention to the inverter board be sure not to touch the transformeers and/or capacitors these store an incredible amount of charge...an can lead to a shocking experience regards danzil... awaiting the picture mate,this will help me to help you loads. Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
dogtoyco Posted August 1, 2007 Author Posted August 1, 2007 http://img169.imageshack.us/img169/4339/dscn1223sb9.jpg Theres the photo Thanks. Quote
danzil Posted August 1, 2007 Posted August 1, 2007 right well at first glance i DO NOT think the lcd screen is kaput. is there anyway of you getting hold of a computer monitor.does your friend have one.....if you could then plug the monitor into the laptops vga port.we would then know if it is the graphics chip (ouch new motherboard) or just a cable issue.. if you get a monitor connected press the function key (fn) then tap f5 (may not be look for a pic of a monitor on the F keys).do this slowly, you should see the image on the monitor. if it doesnt have white lines then all could be good..if the white lines are there then the graphics chip or graphics ram has gone.....and this is a new motherboard im afraid. if it is a good clean picture resitting the cables to the inverter and resitting the vga cable to the motherboard may just cure this problem... i have been aware of HP using pentium 4 desktop cpu.s these run a lot hotter then the mobile laptop cpus....this may lead to parts being unstable...... well anyway another of me rattling on.give those a try.....please read the manual first..... I TAKE NO RESPONSIBILTY FOR ANY DAMAGE CAUSED... hope all works for you. regards danzil Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
dogtoyco Posted August 1, 2007 Author Posted August 1, 2007 Hi, Just plugged another monitor in displayed as it should without any white lines. To re sit the cables am i going to have to take it to bits? Quote
danzil Posted August 2, 2007 Posted August 2, 2007 in the manual it should say how to get to the cabling,,,,the cables for the vga are usuall right in front of the screen hinges..under all the buttons....you may have to undo some clips..the manual should tell you.. make sure the battery is out and the power..leave it for a good 30 mins before removing and resitting the cable... you may need to take the screen and housing of,and re-sit the cables to the backlight plus inverter board. if i can be of any more help please ask regards danzil Quote Windows 10 Pro x64Aqua Jeantech Gaming case550watt psu.MSI Gaming Board32GB DDR3 Corsair gaming RamGenuine Intel i7 3.2Ghz4 x 24x dvdrw 150GB SSD750GB Hybrid Drive256 RAID PCI/E SSD for OSand loads of other bits i really dont need :D
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