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VolSnap Event ID 28


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Guest Peter Jam
Posted

Hi:

Not sure this is the correct forum to post a Shadowcopy problem otr not,

direct me elsewhere if necessary.

I have a W2k3SP SP2 server that is used as the Data Protection Management

Server (DPM) for our network. In the event log I am getting the following

error:

Event Type: Error

Event Source: VolSnap

Event Category: None

Event ID: 28

Date: 1/15/2008

Time: 8:06:36 PM

User: N/A

Computer: SLOSSDC02

Description:

The shadow copy of volume C:\....specialty.smgpplc.com\MSDEWriter\Filter

Data could not be created due to a failure in creating the necessary on disk

structures.

 

For more information, see Help and Support Center at

http://go.microsoft.com/fwlink/events.asp.

Data:

0000: 00 00 00 00 02 00 58 00 ......X.

0008: 00 00 00 00 1c 00 06 c0 .......À

0010: 00 00 00 00 7f 00 00 c0 ....�..À

0018: 03 00 00 00 00 00 00 00 ........

0020: 00 00 00 00 00 00 00 00 ........

 

Believe it or not, I found a Hotfix that showed the same Data,

http://support.microsoft.com/kb/833167/ A Volume Shadow Copy Service (VSS)

update package is available for Windows Server 2003 dated 9/13/2007.

I applied for it and was told they could not find it. Then an hour later it

arrived?? It was a password proteded zip.exe file which extrated 2 files.

One of them produced a directory called: "Symbols" and a text file. the

other was apparently was only for SP1 as it said my Service pack was newer.

The text file was called PRIVATE_PACKAGE.txt and said:

Due to a bug in Hotfix 4.0 we cannot make submissions to the symbol server

without uploading

a file. This is a dummy file in place of the GDR that you were searching

for. Once the

testing of this fix is complete it will be released on

http://www.microsoft.com/downloads

 

Very confusing. What does it mean? What should I do to fix? Wait?

I am having a time with DPM, so need to correct all event errors in the

hopes that DPM works out. I will post at DPM also.

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