locking up more than normal

[bob12a]

Thanks Snow

Wonderful help

 

2 red crosses this morning =

 

The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

and in Applications

The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

[bob12a]

Locking up or maybe we should call it hanging Snow this one seems to be what is certainly contributing to the problem

 

The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

[danzil]

how long have you been using AVG,

in my honest opinion AVG is not a suitable virus, firewall protection.

i know its free but the software quality is just not there.

may i suggest you download NOD32 from Antivirus and Antispyware Software - Download ESET NOD32 Antivirus or ESET Smart Security and eliminate viruses (30 day trial).uninstall avg, install nod32, update nod32 and do a full system scan. and then run malware bytes.

i would also try and run from a command prompt "chkdsk /f /r" just incase you have bad sectors.

locking up of a PC can be numerous things. overheating, virus, PSU, bad hard drive etc.

 

i would then run Ccleaner to remove any junk and then run defraggler and defrag the drive.

 

if i have missed something i am sorry, i have been up 36 hours.

regards

danzil

:)

[snow]

OK bob, I think I can help you with that UPNP error. Danzil made some good suggestions, namely about AVG, and the various reasons a computer can lock up.

 

Let's take care of that error first though, and see how it goes.

 

First, a word of warning on using regedit:

Editing the Registry incorrectly can damage your install of Windows. Make sure you have recent backups, and be sure to follow all instructions carefully.

 

 

Click Start, then Run.

Into the run box, type regedit

Press enter to open the registry editor

 

Navigate through the folders on the left to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\UPnP Device Host

 

Right-click on the UPnP Device Host folder, and select 'Permissions'.

 

Click 'Add', then click 'Find Now', scroll down to the 'Local Service' user and double click, then click OK.

 

Click on 'Local Service' in the users list, and change the permissions underneath to 'Full Control' by ticking the box.

 

Once you've done that, close the registry editor.

 

Now click Start, then Run again, and type services.msc

Press enter.

 

Scroll through the list of services until you find 'Universal Plug and Play Device Host'

Right-click it, and select start.

 

Post back if you have any difficulties, and to let us know how you get on.

[bob12a]

how long have you been using AVG,

in my honest opinion AVG is not a suitable virus, firewall protection.

i know its free but the software quality is just not there.

may i suggest you download NOD32 from Antivirus and Antispyware Software - Download ESET NOD32 Antivirus or ESET Smart Security and eliminate viruses (30 day trial).uninstall avg, install nod32, update nod32 and do a full system scan. and then run malware bytes.

i would also try and run from a command prompt "chkdsk /f /r" just incase you have bad sectors.

locking up of a PC can be numerous things. overheating, virus, PSU, bad hard drive etc.

 

i would then run Ccleaner to remove any junk and then run defraggler and defrag the drive.

 

if i have missed something i am sorry, i have been up 36 hours.

regards

danzil

:)

 

Many thanks Danzil will study it later one thing if you would like to look at my #24 post in this thread you will notice I pay for AVG. I have also been using it for ages

NOW you go and get some sleep "i have been up 36 hours."

[bob12a]

OK bob, I think I can help you with that UPNP error. Danzil made some good suggestions, namely about AVG, and the various reasons a computer can lock up.

 

Let's take care of that error first though, and see how it goes.

 

First, a word of warning on using regedit:

Editing the Registry incorrectly can damage your install of Windows. Make sure you have recent backups, and be sure to follow all instructions carefully.

 

 

Click Start, then Run.

Into the run box, type regedit

Press enter to open the registry editor

 

Navigate through the folders on the left to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\UPnP Device Host

 

Right-click on the UPnP Device Host folder, and select 'Permissions'.

 

Click 'Add', then click 'Find Now', scroll down to the 'Local Service' user and double click, then click OK.

 

Click on 'Local Service' in the users list, and change the permissions underneath to 'Full Control' by ticking the box.

 

Once you've done that, close the registry editor.

 

Now click Start, then Run again, and type services.msc

Press enter.

 

Scroll through the list of services until you find 'Universal Plug and Play Device Host'

Right-click it, and select start.

 

GOT AS FAR AS THIS THEN SEE SCREEN IMAGE BELOW

 

Post back if you have any difficulties, and to let us know how you get on.

 

SCREEN PRINT NOTE START IS GREYED OUT

[snow]

If Start is greyed out, then the service may already be running, which is good.

 

When you look at the 'Universal Plug and Play Device Host', under the 'Status' heading, what does it say?

[bob12a]

If Start is greyed out, then the service may already be running, which is good.

 

When you look at the 'Universal Plug and Play Device Host', under the 'Status' heading, what does it say?

It has a tick against it

[snow]

Are you sure you are looking at the services window? It should look like the window below:

 

 

http://www.neosoft-tools.com/articles/images/services_example.gif

 

 

It should say 'Started' or 'Stopped' in the status column next to 'Universal Plug and Play Device Host'

[bob12a]

Are you sure you are looking at the services window? It should look like the window below:

 

 

http://www.neosoft-tools.com/articles/images/services_example.gif

 

 

It should say 'Started' or 'Stopped' in the status column next to 'Universal Plug and Play Device Host'

 

 

started and in next column automatic mind I do not see a screen the the one you sent

Edited September 14, 2010 by bob12a

[RandyL]

Double clicking on your screen shot attachment a couple times I see Univerasal Pl... is set to Disabled in Startup Type.

 

Snow will most likely comment on this.

[bob12a]

Double clicking on your screen shot attachment a couple times I see Univerasal Pl... is set to Disabled in Startup Type.

 

Snow will most likely comment on this.

 

you are right Randyl thanks

 

I was looking at the plug and play not universal plug and play

[snow]

Well spotted Randy,

 

That's the correct window, but the Universal Plug and Play service does seem to be disabled.

 

Right-click on it, and choose 'Properties'. Once you have the properties window up, change the startup type to 'Automatic' and then click on the 'Start' button.

 

If you can't find any of that just say and I'll get some screenshots up.

[snow]

Bob, I've found a thread on another forum from someone with similar freezing problems, apparently caused by Tune Up Utilities.

 

I notice form your services that you have Tune Up Utilities installed. I'd consider uninstalling it to see if the problem goes away. Using such programs has dubious benefit in my opinion, and their registry cleaner fuctions can sometimes cause harm to your install of windows.

 

Uninstall it using Add/Remove programs in the Control Panel, then re-start your PC, and make sure the Universal plug and play service is started and running.

[bob12a]

Well spotted Randy,

 

That's the correct window, but the Universal Plug and Play service does seem to be disabled.

 

Right-click on it, and choose 'Properties'. Once you have the properties window up, change the startup type to 'Automatic' and then click on the 'Start' button.

 

If you can't find any of that just say and I'll get some screenshots up.

 

 

Done Snow now automatic just noticed your post on tuneup will take it out and see if it makes any difference

[bob12a]

Phew what a load of work thank you all

finger crossing time

done all you asked snow

Have not removed AVGPRO yet Denzil

but have used your defraggler which I downloaded from file hippo.

will let you all know how I get on

would you like to see a Belarc report

[bob12a]

Phew what a load of work thank you all

finger crossing time

done all you asked snow

Have not removed AVGPRO yet Denzil

but have used your defraggler which I downloaded from file hippo.

will let you all know how I get on

would you like to see a Belarc report

 

Please read above quote as well

 

 

Saturday morning locked up while defraging red cross service control manger event no 7000 and 7001

 

I found this link

 

7000 - MSDN Search

 

 

Bob

[snow]

This problem seems to jusk keep on going, but hopefully we'll get there and at least find out the cause.

 

What does it say under those new events? 7000 and 7001 are caused by a service failing to start due to dependancies, which means that a service can't find another service it needs to work. I'd need to know what the description of the event is to advise you further.

 

If you can post a Belarc report then go ahead, it might just turn up something we've overlooked until now.

[bob12a]

This problem seems to jusk keep on going, but hopefully we'll get there and at least find out the cause.

 

What does it say under those new events? 7000 and 7001 are caused by a service failing to start due to dependancies, which means that a service can't find another service it needs to work. I'd need to know what the description of the event is to advise you further.

 

If you can post a Belarc report then go ahead, it might just turn up something we've overlooked until now.

will gmail Belarc to you [ATTACH]667[/ATTACH]Snow you may pass it on if you like

 

Screen shot of event

Edited September 5, 2009 by bob12a

[bob12a]

Sorry Snow no screen shot

this is what the event is

The Windows Media Player Network Sharing Service service depends on the Universal Plug and Play Device Host service which failed to start because of the following error:

The dependency service or group failed to start.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

I Have sent a GMAIL with belarc in it

Thanks again

[bob12a]

Thanks again

Sorry to be a pain Snow beginning to see what you are asking for under the event description

this mornings events read as follow 3 of them 7000 7001 and 7023

 

Did you get my gmail?

 

The Universal Plug and Play Device Host service depends on the SSDP Discovery Service service which failed to start because of the following error:

The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

The Creative Service for CDROM Access service failed to start due to the following error:

The system cannot find the path specified.

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

 

 

 

The Application Management service terminated with the following error:

The system cannot find the file specified.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

[snow]

Ok Bob, it looks like the service we tried to fix earlier can't start, because it depends on another one that isn't running.

 

It's very strange that these should be turned off. These services come enabled by default in XP. I'm thinking that Tune-up utilities has perhaps run rampage through them, and turned off those that it deems unncessary.

 

Open up the services window like before, the one where you looked for the Universal Plug and play service.

 

This time look for 'SSDP Discovery Service' and right-click it, and select properties. Make sure it is set to 'Automatic' and that it is started.

 

I got your Belarc report, and I won't post it here due to the size/contents. The problem could be a wide range of things, hardware or software, so the best thing to do is keep fixing things until it hopefully stops.

[bob12a]

Thanks Snow

reply's in RED below

 

Ok Bob, it looks like the service we tried to fix earlier can't start, because it depends on another one that isn't running.

 

It's very strange that these should be turned off. These services come enabled by default in XP. I'm thinking that Tune-up utilities has perhaps run rampage through them, and turned off those that it deems unncessary.

I have now jettisoned Tune-up for good

 

Open up the services window like before, the one where you looked for the Universal Plug and play service.

 

This time look for 'SSDP Discovery Service' and right-click it, and select properties. Make sure it is set to 'Automatic' and that it is started.

 

Done you were right SSDP Discovery Service was disabled I have put it to auto now

 

I got your Belarc report, and I won't post it here due to the size/contents. The problem could be a wide range of things, hardware or software, so the best thing to do is keep fixing things until it hopefully stops.

Agree because with your kind help I am managing to find my way around things I never knew existed on the Computer

[bob12a]

see also post 48 above

Hi Snow

 

I am trying to remove as many programs(via control add/ remove) as I feel I will not need or will be able to reinstall

 

Still locked up tonight with

event 7023

The Application Management service terminated with the following error:

The system cannot find the file specified.

 

For more information, see Help and Support Center at Events and Errors Message Center: Basic Search.

 

 

Now I am not using tuneup how can I check and repair registry

 

As usual Thanks Friend

Edited September 6, 2009 by bob12a

[Plastic Nev]

 

 

Now I am not using tuneup how can I check and repair registry

 

 

 

hi Bob, I will leave the rest to my friend Snow, however I would like to point out that these so called registry utilities are not able to repair a damaged registry where items have been wrongly removed in the first place, quite often by these registry tools.

For that is all they ever do, remove entries. They cannot possibly put entries back as there is no program yet that can even tell what is missing in the first place, as all registries become vastly different from the original as programs are added or removed, the registry is changed. So therefore there can be no standard for any of these so called cleaners to work from.

 

it is for these reasons that we do not like them, I call myself some sort of expert, and believe me I don't know enough about the registry to even begin to think I could use one of these tools correctly and not do damage.

So what chance any one with only basic knowledge?

I feel all registry tools are a mild form of scam, they take your money and then run.

Regards

Nev.