Bluetooth Stereo Headset won't work properly!

[Enigma79]

:(.......I recently purchased a bluetooth stereo headset for my laptop cause I was tired of tripping over the wires from my old one all the time.....anyway....it finally arrived today and I was all excited!.....NOT FOR LONG!!....

...I followed all the set up info and YES!....the headphones work perfectly!....BUT!!!!.......the built in mic does NOTHING!!!:confused::confused::confused::confused:...

My laptop says it's working fine but it isnt.....when I speak or tap the mic....not a sausage!!........I thought maybe the driver didnt install right so I reinstalled but nope!....still wont work!

 

Any help would be soooooo appreciated!

 

The headset is a "Bluetooth Stereo Headset SX-907".....

 

Thanks guys and girls.....

E xx

[Plastic Nev]

Hi and welcome to Extreme Tech Support - Free PC Help.

Have you looked in your sound system controls, a double click on the loudspeaker Icon on the bottom task bar should open the control panel, is the mic volume slider up or down or is there a tick in the mute box?

Nev.

[Enigma79]

Hi and thanks Nev....yeah I have tried everything I can think of....Ive looked at every control menu type thing and the mic is there and they all say its working properly but it just isnt!......Im at a loss!

 

Thanks anyway though :-)

[Plastic Nev]

Hi again,

Ideally, we could do with proving it works or not, have you access to another computer to try it on?

This would at least prove whether the microphone is indeed OK or not, or something wrong in your computer.

Does another but normal microphone work if plugged into the ordinary mic socket?

Nev.

[Enigma79]

Hi......I will try it on my sons computer tomorrow....like you say this will tell me if its a headset prob or my computer that is the issue. I have another wired headset and that works fine...mic too......just tired of the wires is all lol

[Plastic Nev]

OK, thanks, we will wait till you try it on your sons machine.

Nev.

[Enigma79]

Hi.....well.....it didnt work on the other machine either!.....I have been in touch with the person I bought it off and they have offered me a refund so I think thats what Im going to do...... :-(

 

Just means I have to continue to risk life and limb with the dreaded wires until I get a new one is all.....oh well....needs must.....

 

Thanks for your help thugh x

[Plastic Nev]

OK thanks for letting us know and at least we know now it is a faulty microphone or complete set up fault.

Best of luck with the refund and hopefully a good replacement.

Nev.