Terminal Server license transfer or re-license - How?

[Guest Sam Munzani]

Hi,

 

Our company acquired a small company who had Windows 2003 running great

plaines accounting software with Terminal Server. Since we needed this box

to join our AD domain, we simply ran dcpromo and removed AD from it and made

it join our domain. Its part of our AD domain now but that introduced a few

issues.

 

1. SQL server doesn't start because the pre-requisite services don't start.

It doesn't tell me what services it really depends on. In the dependency

tab, nothing is listed.

2. TS licensing service doesn't start and gives me event ID 44 that the

local group doesn't exist. Since this is not a stand alone server, I created

a group manually to AD but that didn't help.

 

What I really want to achieve.

1. Backup existing TS license. Remove TS services. Put TS services back and

then restore the TS licenses.

 

Is this possible at all? A few KB article references calling MS TS licensing

CSC but phone number is not published anywhere. What can be done from this

point?

 

Thanks,

Sam

[Guest Vera Noest [MVP]]

Re: Terminal Server license transfer or re-license - How?

 

You could try to backup and restore the TS Licensing database,

since you are restoring to the same server with the same OS image.

 

This might help:

 

273566 - How to rebuild Windows 2000 and 2003 Terminal Services

Licensing database

http://support.microsoft.com/?kbid=273566

 

If that should fail, you can start completely from scratch, phone

the Clearinghouse and get your licenses re-issued.

 

Note that you *must* have all the paperwork with the license pack

numbers at hand before you phone the Clearinghouse.

And the number to the Clearinghouse isn't mentioned anywhere,

because it is a local number and thus depending on where you are.

 

Here's how to find your local number:

 

291795 - HOW TO: Locate a Phone Number for the Microsoft

Clearinghouse

http://support.microsoft.com/?kbid=291795

 

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

"Sam Munzani" <smunzani@comcast.net> wrote on 19 jan 2008 in

microsoft.public.windows.terminal_services:

> Hi,

>

> Our company acquired a small company who had Windows 2003

> running great plaines accounting software with Terminal Server.

> Since we needed this box to join our AD domain, we simply ran

> dcpromo and removed AD from it and made it join our domain. Its

> part of our AD domain now but that introduced a few issues.

>

> 1. SQL server doesn't start because the pre-requisite services

> don't start. It doesn't tell me what services it really depends

> on. In the dependency tab, nothing is listed.

> 2. TS licensing service doesn't start and gives me event ID 44

> that the local group doesn't exist. Since this is not a stand

> alone server, I created a group manually to AD but that didn't

> help.

>

> What I really want to achieve.

> 1. Backup existing TS license. Remove TS services. Put TS

> services back and then restore the TS licenses.

>

> Is this possible at all? A few KB article references calling MS

> TS licensing CSC but phone number is not published anywhere.

> What can be done from this point?

>

> Thanks,

> Sam