IIS problems with 3rd Party Web App Setup (ER Mapper) on Windows 2

[Guest softengine]

My team is experiencing a problem installing a 3rd party web application on

our Windows 2003 Server (ER MAPPER).

 

The installation just fails towards the end of the install without any

errors, logs, or messages in the Event Viewer. The vendor has been no help

either.

 

I suspect this is being caused by some lame security policy or patch that's

preventing the setup program from finishing. The setup program is able to

copy some files to the inetpub and program files directory but seems to fail

when it needs to setup vitrual directories on the website.

 

Anyone have a strategy for troubleshooting?

 

Is there another logging mechanism I can use. The setup program is an EXE

not MSI.

 

Is there a service that should be running that allows the setup program to

manipulate sites in IIS?

--

bill