Computer shuts down automatically.

[Guest Ushnell]

I don't understand this and I have no idea what is causing my computer to

shut down while its in the process of loading Windows.

 

to show more detail this how it goes: after the computer's bios runs it's

test it then goes in to access the hard drive to load Windows but the usual

loading Windows ME screen does not appear but now a black screen showing

information about two driver's is displayed and at the bottom of the second

one is a blinking cursor that blinks for a few seconds then the computer

automatically shuts down.

 

what could this possibly mean? please help.

--

Ushnell

[Guest Mart]

Re: Computer shuts down automatically.

 

Ushnell, this problem can be caused by a number of different issues, so

before we can help you further, you need to undertake one or both of the

following tests in order to try to localise the problem.

 

1) Try booting into Safe Mode. How to boot into Safe Mode? - The

'Official' MS method is holding down or 'stabbing at' the Ctrl OR the F8

keys, BUT you do need to do this IMMEDIATELY after you power up your PC and

keep 'stabbing' at them until the WinMe splash screen shows. You could also

try the same, but using the Shift key instead.

 

If your computer still continues to shut down and won't boot into Safe Mode

then try the next test.

 

1) Try booting, using your WinMe Startup Floppy Disk in the A drive. See if

your computer continues to the DOS Help pages and remains on - or if it

shuts down again like before.

 

If your computer will successfully boot into Safe Mode without shutting

down, the second test won't be necessary.

 

The outcome of either or both of these tests will help us determine the next

steps required to locate the fault.

 

Good luck

 

Mart

 

 

"Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

news:7B861D0B-EEC3-4961-8918-92A5A26DEDAD@microsoft.com...

>I don't understand this and I have no idea what is causing my computer to

> shut down while its in the process of loading Windows.

>

> to show more detail this how it goes: after the computer's bios runs it's

> test it then goes in to access the hard drive to load Windows but the

> usual

> loading Windows ME screen does not appear but now a black screen showing

> information about two driver's is displayed and at the bottom of the

> second

> one is a blinking cursor that blinks for a few seconds then the computer

> automatically shuts down.

>

> what could this possibly mean? please help.

> --

> Ushnell

[Guest webster72n]

Re: Computer shuts down automatically.

 

 

"Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

news:7B861D0B-EEC3-4961-8918-92A5A26DEDAD@microsoft.com...

> I don't understand this and I have no idea what is causing my computer to

> shut down while its in the process of loading Windows.

>

> to show more detail this how it goes: after the computer's bios runs it's

> test it then goes in to access the hard drive to load Windows but the

usual

> loading Windows ME screen does not appear but now a black screen showing

> information about two driver's is displayed and at the bottom of the

second

> one is a blinking cursor that blinks for a few seconds then the computer

> automatically shuts down.

>

> what could this possibly mean?

 

If you asked me, the exact contents of the message at shutdown are very

important to know,

in order to pinpoint the source of the problem, without generalizing.

 

Harry.

> please help.

> --

> Ushnell

[Guest Ushnell]

Re: Computer shuts down automatically.

 

Thanks for your help Mart and I appreciate this but I have tried all the

steps you recommended except the floppy disk procedure (don't have it) way

before my question was answered in communities and none of them worked. The

computer shuts down even when I choose the Safe Mode option.

 

To better explain this situation, it goes by saying that it's a neighbor

that asked me that favor of fixing this computer having this problem and she

said she's not gonna spend hundreds of dollars getting it fixed and let me

have it and due to me being a computer type I decided to try to fix it myself

but I myself hit a dead end with this kind of problem. Her daughter lost the

ME CD. Bummer.

 

The best thing I did is used the bootlog feature and I then plugged the hard

drive as a slave to another master hard drive in my other computer and used

Notepad to read the bootup list and found some "failed" responses of the

system's initing of drivers and at the end of those it reads Kernel NLS

Initialization failed. after that then the system seems to be loading some

other drivers but after those it comes to list that COMM.DRV initing fialure.

error code is 0002. after that it seems that the computer is initiating a

command to terminate Kernel and Win32.

 

then lastly the system seems to be removing the hardware components such as

motherboard resources.

 

I think the termination of Kernel and Win32 is what's causing the automatic

shutdown. I hope this gives you a better view of this problem to better help

but what would be best is for you to read the boot-log file yourself.

 

Thanks.

 

--

Ushnell

 

 

"Mart" wrote:

> Ushnell, this problem can be caused by a number of different issues, so

> before we can help you further, you need to undertake one or both of the

> following tests in order to try to localise the problem.

>

> 1) Try booting into Safe Mode. How to boot into Safe Mode? - The

> 'Official' MS method is holding down or 'stabbing at' the Ctrl OR the F8

> keys, BUT you do need to do this IMMEDIATELY after you power up your PC and

> keep 'stabbing' at them until the WinMe splash screen shows. You could also

> try the same, but using the Shift key instead.

>

> If your computer still continues to shut down and won't boot into Safe Mode

> then try the next test.

>

> 1) Try booting, using your WinMe Startup Floppy Disk in the A drive. See if

> your computer continues to the DOS Help pages and remains on - or if it

> shuts down again like before.

>

> If your computer will successfully boot into Safe Mode without shutting

> down, the second test won't be necessary.

>

> The outcome of either or both of these tests will help us determine the next

> steps required to locate the fault.

>

> Good luck

>

> Mart

>

>

> "Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

> news:7B861D0B-EEC3-4961-8918-92A5A26DEDAD@microsoft.com...

> >I don't understand this and I have no idea what is causing my computer to

> > shut down while its in the process of loading Windows.

> >

> > to show more detail this how it goes: after the computer's bios runs it's

> > test it then goes in to access the hard drive to load Windows but the

> > usual

> > loading Windows ME screen does not appear but now a black screen showing

> > information about two driver's is displayed and at the bottom of the

> > second

> > one is a blinking cursor that blinks for a few seconds then the computer

> > automatically shuts down.

> >

> > what could this possibly mean? please help.

> > --

> > Ushnell

>

>

>

[Guest Ushnell]

Re: Computer shuts down automatically.

 

It's the Oak Technology driver for the CD-ROM drive that Windows is loading

when the black screen appears proceeding to the shutdown. that's about all I

can say for details.

--

Ushnell

 

 

"webster72n" wrote:

>

> "Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

> news:7B861D0B-EEC3-4961-8918-92A5A26DEDAD@microsoft.com...

> > I don't understand this and I have no idea what is causing my computer to

> > shut down while its in the process of loading Windows.

> >

> > to show more detail this how it goes: after the computer's bios runs it's

> > test it then goes in to access the hard drive to load Windows but the

> usual

> > loading Windows ME screen does not appear but now a black screen showing

> > information about two driver's is displayed and at the bottom of the

> second

> > one is a blinking cursor that blinks for a few seconds then the computer

> > automatically shuts down.

> >

> > what could this possibly mean?

>

> If you asked me, the exact contents of the message at shutdown are very

> important to know,

> in order to pinpoint the source of the problem, without generalizing.

>

> Harry.

>

> > please help.

> > --

> > Ushnell

>

>

>

[Guest Mart]

Re: Computer shuts down automatically.

 

Ushnell, sadly your current approach is likely to be in vain (and very

misleading) until you do some basic testing with the winMe startup floppy

disk. For example, in your reply to Harry you mention "the Oak Technology

driver for the CD-ROM drive" . The CD-ROM drivers are NOT loaded (*by

design*) when you boot in Safe Mode, and you state that the PC fails in Safe

Mode too. So that would rule-out CD-ROM driver issues *at this time* Even

the bootlog feature can be misleading at this stage. We need to know in

which area the machine is failing: WinMe System, Hard Drive, Memory,

Motherboard, Power unit, heat related, hardware, etc., etc.

 

So OK where do we go from here? As you don't already have a WinMe floppy

disk, you can download a WinMe Bootdisk making utility (select the 'Windows

Me OEM' option) from :-

http://www.bootdisk.com/bootdisk.htm

 

**But be sure to read the instructions on how to actually create the

bootdisk** - which are essentially :-

 

Don't just copy the download to a floppy disk, download the file onto your

computer (any computer, with an A:drive - the one you are using to write to

this news group) and then you MUST run the file for it to actually create

the Startup (floppy) disk. Just follow the screen

instructions.

 

Then try booting, using your WinMe Startup Floppy Disk in the A drive. See

if your computer continues to the DOS Help pages and remains on (for a

prolonged period) and confirm that scrolling using Page Up and Down keys

work OK - or if it shuts down again like before.

 

If necessary, try either or both options of With or Without CD-ROM support.

 

Again, the outcome of either or both of these tests will help us determine

the next steps required to locate the fault.

 

Mart

 

 

 

"Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

news:E7901AD9-260C-4810-AF37-1BD58EEA03B4@microsoft.com...

> Thanks for your help Mart and I appreciate this but I have tried all the

> steps you recommended except the floppy disk procedure (don't have it) way

> before my question was answered in communities and none of them worked.

> The

> computer shuts down even when I choose the Safe Mode option.

>

> To better explain this situation, it goes by saying that it's a neighbor

> that asked me that favor of fixing this computer having this problem and

> she

> said she's not gonna spend hundreds of dollars getting it fixed and let me

> have it and due to me being a computer type I decided to try to fix it

> myself

> but I myself hit a dead end with this kind of problem. Her daughter lost

> the

> ME CD. Bummer.

>

> The best thing I did is used the bootlog feature and I then plugged the

> hard

> drive as a slave to another master hard drive in my other computer and

> used

> Notepad to read the bootup list and found some "failed" responses of the

> system's initing of drivers and at the end of those it reads Kernel NLS

> Initialization failed. after that then the system seems to be loading some

> other drivers but after those it comes to list that COMM.DRV initing

> fialure.

> error code is 0002. after that it seems that the computer is initiating a

> command to terminate Kernel and Win32.

>

> then lastly the system seems to be removing the hardware components such

> as

> motherboard resources.

>

> I think the termination of Kernel and Win32 is what's causing the

> automatic

> shutdown. I hope this gives you a better view of this problem to better

> help

> but what would be best is for you to read the boot-log file yourself.

>

> Thanks.

>

> --

> Ushnell

>

>

> "Mart" wrote:

>

>> Ushnell, this problem can be caused by a number of different issues, so

>> before we can help you further, you need to undertake one or both of the

>> following tests in order to try to localise the problem.

>>

>> 1) Try booting into Safe Mode. How to boot into Safe Mode? - The

>> 'Official' MS method is holding down or 'stabbing at' the Ctrl OR the F8

>> keys, BUT you do need to do this IMMEDIATELY after you power up your PC

>> and

>> keep 'stabbing' at them until the WinMe splash screen shows. You could

>> also

>> try the same, but using the Shift key instead.

>>

>> If your computer still continues to shut down and won't boot into Safe

>> Mode

>> then try the next test.

>>

>> 1) Try booting, using your WinMe Startup Floppy Disk in the A drive. See

>> if

>> your computer continues to the DOS Help pages and remains on - or if it

>> shuts down again like before.

>>

>> If your computer will successfully boot into Safe Mode without shutting

>> down, the second test won't be necessary.

>>

>> The outcome of either or both of these tests will help us determine the

>> next

>> steps required to locate the fault.

>>

>> Good luck

>>

>> Mart

>>

>>

>> "Ushnell" <Ushnell@discussions.microsoft.com> wrote in message

>> news:7B861D0B-EEC3-4961-8918-92A5A26DEDAD@microsoft.com...

>> >I don't understand this and I have no idea what is causing my computer

>> >to

>> > shut down while its in the process of loading Windows.

>> >

>> > to show more detail this how it goes: after the computer's bios runs

>> > it's

>> > test it then goes in to access the hard drive to load Windows but the

>> > usual

>> > loading Windows ME screen does not appear but now a black screen

>> > showing

>> > information about two driver's is displayed and at the bottom of the

>> > second

>> > one is a blinking cursor that blinks for a few seconds then the

>> > computer

>> > automatically shuts down.

>> >

>> > what could this possibly mean? please help.

>> > --

>> > Ushnell

>>

>>

>>