Universal Print Driver

[Guest SJMP]

I am having an issue that is server side related. Windows 2003 SP3 Terminal

Server. When users connect the universal driver being used is hp deskjet

85cxi. I make the change to deskjet 990c and it works. But after I log back

in the driver has been reset to 85cxi. I wait over 60sec's after the change

is made. In fact I have left the connection on for more than 10 minutes after

the change. I have also made other property changes to try and make it stick.

This is happening on multiple clients so it is a server issue. I also tried

renaming the universal driver dll hoping windows would be forced to recreate

it.

 

1 - how do I remove the 85cxi driver? I went into print server settings and

found the driver, removed it, but it still is getting installed. And also

reappears after removal. How do I do this manually?

 

2 - How do I force the 990c to be the default driver?

 

I have asked this question before so pardon the repition and there is a MS

KB article to rename the driver association in the inf file - I did that and

still no change.

 

If I want to completely remove the driver, and clean the print driver list.

How should I do this?

 

Thanks,

 

SJMP

[Guest Vera Noest [MVP]]

Re: Universal Print Driver

 

I assume that you mean the fallback printer driver?

 

Here's an article by Stefan Vermeulen which explains how to change

the preferred fallback driver:

 

http://www.brianmadden.com/content/article/How-Microsofts-Windows-

2003-SP1-Fallback-Printer-Driver-Works-which-now-supports-color

_________________________________________________________

Vera Noest

MCSE, CCEA, Microsoft MVP - Terminal Server

TS troubleshooting: http://ts.veranoest.net

___ please respond in newsgroup, NOT by private email ___

 

=?Utf-8?B?U0pNUA==?= <sjmp@newsgroup.nospam> wrote on 19 jan 2008

in microsoft.public.windows.terminal_services:

> I am having an issue that is server side related. Windows 2003

> SP3 Terminal Server. When users connect the universal driver

> being used is hp deskjet 85cxi. I make the change to deskjet

> 990c and it works. But after I log back in the driver has been

> reset to 85cxi. I wait over 60sec's after the change is made. In

> fact I have left the connection on for more than 10 minutes

> after the change. I have also made other property changes to try

> and make it stick. This is happening on multiple clients so it

> is a server issue. I also tried renaming the universal driver

> dll hoping windows would be forced to recreate it.

>

> 1 - how do I remove the 85cxi driver? I went into print server

> settings and found the driver, removed it, but it still is

> getting installed. And also reappears after removal. How do I do

> this manually?

>

> 2 - How do I force the 990c to be the default driver?

>

> I have asked this question before so pardon the repition and

> there is a MS KB article to rename the driver association in the

> inf file - I did that and still no change.

>

> If I want to completely remove the driver, and clean the print

> driver list. How should I do this?

>

> Thanks,

>

> SJMP

[Guest George Yin]

RE: Universal Print Driver

 

Hello Sjmp,

 

Thank you for your post and also thank to Vera for sharing the information.

This is George and I will be assisting you in this post.

 

Based on your description, I understand that:

 

You have a printer working with Terminal Server. You want to upgrade this

print driver, but when you log back you found this driver is reset to the

previous driver.

 

If I have any misunderstanding, please feel free to let me know.

 

You can try the following suggestions to see if it can work:

 

Suggestions:

=================

 

1. Upgrade this driver on all users' computers.

 

2. Terminate all users' sessions to the Terminal Server and then upgrade

this driver.

 

If these suggestions don't work, please collect the following information

for further research:

 

Information Needed:

=================

 

1. Does this issue occur in local console or a Terminal session?

 

2. How did you notice this issue? Please capture several screen shots so

that I can better understand the issue.

 

3. Did you get the HP deskjet 990c driver from HP website? If you got this

driver from other website, it may not work well. I suggest you try the

Windows Server 2003 built-in HP deskjet 990c driver.

 

I look forward to your reply. Thank you.

 

Sincerely,

George Yin

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security

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[Guest George Yin]

RE: Universal Print Driver

 

Hello Sjmp,

 

How are you doing? Did you get a chance to collect the requested

information?

 

If anything is not very clear, please don't hesitate to let me know. I'm

looking forward to hearing from you.

 

Sincerely,

George Yin

Microsoft Online Support

Microsoft Global Technical Support Center

 

Get Secure! - http://www.microsoft.com/security

=====================================================

When responding to posts, please "Reply to Group" via your newsreader so

that others may learn and benefit from your issue.

=====================================================

This posting is provided "AS IS" with no warranties, and confers no rights.