Terminal Services and Printer Shares

[Guest Adam]

I have a windows 2003 server with 4 local workstations and 8 remote

workstations all running Windows XP Pro connecting with RDP over DSL. The

problem I am having involves printer shares at the remote locations. The

software we use depends on the printers being "shared" locally on the

server. The printers show up when the remote workstations log on but the

"share" intermittantly disappears causing lots of frustration with getting

reciepts printed and cash drawers opened. I have spoken to our software

company and they are aware of this problem but after 6 years they still

don't have a solution. I have contacted microsoft on several occasions and

they tell me to contact our software company.

[Guest Priya Raghavan [MSFT]]

Re: Terminal Services and Printer Shares

 

To clarify, is this shared printer a local printer on the server side?

Or is it a client side printer which gets remoted on the session when the

session is created?

 

--

Thanks,

Priya.

 

--

This posting is provided "AS IS" with no warranties, and confers no rights.

 

"Adam" <amadeus266@comcast.net> wrote in message

news:7BDDE941-2832-4D0F-A06B-5737DF5CB4D8@microsoft.com...

>I have a windows 2003 server with 4 local workstations and 8 remote

>workstations all running Windows XP Pro connecting with RDP over DSL. The

>problem I am having involves printer shares at the remote locations. The

>software we use depends on the printers being "shared" locally on the

>server. The printers show up when the remote workstations log on but the

>"share" intermittantly disappears causing lots of frustration with getting

>reciepts printed and cash drawers opened. I have spoken to our software

>company and they are aware of this problem but after 6 years they still

>don't have a solution. I have contacted microsoft on several occasions and

>they tell me to contact our software company.

[Guest Sidney Collum]

Re: Terminal Services and Printer Shares

 

On Jan 23, 11:37 pm, "Priya Raghavan [MSFT]"

<priy...@online.microsoft.com> wrote:

> To clarify, is this shared printer a local printer on the server side?

> Or is it a client side printer which gets remoted on the session when the

> session is created?

>

> --

> Thanks,

> Priya.

>

> --

> This posting is provided "AS IS" with no warranties, and confers no rights..

>

> "Adam" <amadeus...@comcast.net> wrote in message

>

> news:7BDDE941-2832-4D0F-A06B-5737DF5CB4D8@microsoft.com...

>

>

>

> >I have a windows 2003 server with 4 local workstations and 8 remote

> >workstations all running Windows XP Pro connecting with RDP over DSL. The

> >problem I am having involves printer shares at the remote locations. The

> >software we use depends on the printers being "shared" locally on the

> >server. The printers show up when the remote workstations log on but the

> >"share" intermittantly disappears causing lots of frustration with getting

> >reciepts printed and cash drawers opened. I have spoken to our software

> >company and they are aware of this problem but after 6 years they still

> >don't have a solution. I have contacted microsoft on several occasions and

> >they tell me to contact our software company.- Hide quoted text -

>

> - Show quoted text -

 

Adam,

 

Can you provide us a little more info on this, please? What I'm

wondering is:

1. are the receipt printers connected via USB to a PC/POS at the

remote location?

2. are the printers setup as local printers on your server as network

printers or local printers?

3. do your remote PCs have static or dynamic IPs?

 

Thanks,

 

Sidney

[Guest Adam]

Re: Terminal Services and Printer Shares

 

The printer in question is connected to lpt1 on a windows xp home machine

and is shared on the local network. This machine connects to the TS through

RDP from a remote location. when the client connects, the printer shows up

on the TS where it is then shared again so the software can print to it.

It's about a 50/50 chance that the sharename is still there when the client

connects. when it disappears, the software cannot print to it. It is not

unusual for the sharename to just disappear even while the client is

connected.

 

"Sidney Collum" <sidneycollum@gmail.com> wrote in message

news:f4bc8510-b52c-4666-a825-51d6ee8e7b0a@d70g2000hsb.googlegroups.com...

On Jan 23, 11:37 pm, "Priya Raghavan [MSFT]"

<priy...@online.microsoft.com> wrote:

> To clarify, is this shared printer a local printer on the server side?

> Or is it a client side printer which gets remoted on the session when the

> session is created?

>

> --

> Thanks,

> Priya.

>

> --

> This posting is provided "AS IS" with no warranties, and confers no

> rights.

>

> "Adam" <amadeus...@comcast.net> wrote in message

>

> news:7BDDE941-2832-4D0F-A06B-5737DF5CB4D8@microsoft.com...

>

>

>

> >I have a windows 2003 server with 4 local workstations and 8 remote

> >workstations all running Windows XP Pro connecting with RDP over DSL. The

> >problem I am having involves printer shares at the remote locations. The

> >software we use depends on the printers being "shared" locally on the

> >server. The printers show up when the remote workstations log on but the

> >"share" intermittantly disappears causing lots of frustration with

> >getting

> >reciepts printed and cash drawers opened. I have spoken to our software

> >company and they are aware of this problem but after 6 years they still

> >don't have a solution. I have contacted microsoft on several occasions

> >and

> >they tell me to contact our software company.- Hide quoted text -

>

> - Show quoted text -

 

Adam,

 

Can you provide us a little more info on this, please? What I'm

wondering is:

1. are the receipt printers connected via USB to a PC/POS at the

remote location?

2. are the printers setup as local printers on your server as network

printers or local printers?

3. do your remote PCs have static or dynamic IPs?

 

Thanks,

 

Sidney

[Guest Adam]

Re: Terminal Services and Printer Shares

 

Anyone have an idea?

"Adam" <amadeus266@comcast.net> wrote in message

news:C0AEA1C6-40D9-4582-B0DE-2DF2A6B929E0@microsoft.com...

> The printer in question is connected to lpt1 on a windows xp home machine

> and is shared on the local network. This machine connects to the TS

> through RDP from a remote location. when the client connects, the printer

> shows up on the TS where it is then shared again so the software can print

> to it. It's about a 50/50 chance that the sharename is still there when

> the client connects. when it disappears, the software cannot print to it.

> It is not unusual for the sharename to just disappear even while the

> client is connected.

>

> "Sidney Collum" <sidneycollum@gmail.com> wrote in message

> news:f4bc8510-b52c-4666-a825-51d6ee8e7b0a@d70g2000hsb.googlegroups.com...

> On Jan 23, 11:37 pm, "Priya Raghavan [MSFT]"

> <priy...@online.microsoft.com> wrote:

>> To clarify, is this shared printer a local printer on the server side?

>> Or is it a client side printer which gets remoted on the session when the

>> session is created?

>>

>> --

>> Thanks,

>> Priya.

>>

>> --

>> This posting is provided "AS IS" with no warranties, and confers no

>> rights.

>>

>> "Adam" <amadeus...@comcast.net> wrote in message

>>

>> news:7BDDE941-2832-4D0F-A06B-5737DF5CB4D8@microsoft.com...

>>

>>

>>

>> >I have a windows 2003 server with 4 local workstations and 8 remote

>> >workstations all running Windows XP Pro connecting with RDP over DSL.

>> >The

>> >problem I am having involves printer shares at the remote locations. The

>> >software we use depends on the printers being "shared" locally on the

>> >server. The printers show up when the remote workstations log on but the

>> >"share" intermittantly disappears causing lots of frustration with

>> >getting

>> >reciepts printed and cash drawers opened. I have spoken to our software

>> >company and they are aware of this problem but after 6 years they still

>> >don't have a solution. I have contacted microsoft on several occasions

>> >and

>> >they tell me to contact our software company.- Hide quoted text -

>>

>> - Show quoted text -

>

> Adam,

>

> Can you provide us a little more info on this, please? What I'm

> wondering is:

> 1. are the receipt printers connected via USB to a PC/POS at the

> remote location?

> 2. are the printers setup as local printers on your server as network

> printers or local printers?

> 3. do your remote PCs have static or dynamic IPs?

>

> Thanks,

>

> Sidney